2/10 Terrible
Aaron
Travelled with partner
6 Jan 2025
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked a room through Expedia as part of a trip to Longwood Gardens for their Winter Lights display. Since it was freezing outside, we planned to stop by the room first to change.
About 30 minutes before our arrival, we got a voicemail saying a water pipe had burst, and they needed to cancel. Okay, no problem—we pivoted and went straight to Longwood Gardens. But before going in, we spent an hour in the parking lot searching for another B&B without any luck.
We decided to enjoy the gardens anyway, and they didn’t disappoint! If you’ve never been, you must visit in both spring and winter—it’s incredible.
Then, another voicemail came through saying the pipe issue was fixed, and the room was ready. I called back to confirm, but no one answered. It was now 10 p.m., so we headed to Elk Forge, unsure of what to expect.
The room was… fine. Let’s just say it could use a little TLC—paint peeling from the ceiling, for starters. When I turned on the faucet to wash up, there was no water. So much for that fixed pipe! Guess they just really wanted my money.
The next morning, we went down for breakfast, hoping for a redeeming moment. Instead, we were met with something that felt like a knockoff Fairfield Inn breakfast: scrambled eggs, a waffle maker, juice, and some sad, expired-looking fruit.
Looking back, I should’ve stayed at a Marriott. It would’ve been cheaper, had a bigger bed, better food, and—most importantly—running water. Lesson learned!
Aaron
Stayed 1 night in Jan 2025