2/10 Terrible
Shanei
Travelled with family
15 Dec 2024
Liked: Amenities
I checked into this hotel on Dec 8 as apart of a celebration for my son birthday. We dined at their restaurant for the evening where there was only 1 staff. He was responsible for serving food, drinks, to-go trays & accepting cash/card payments for nearly 30 people. It took 1.5 hours for us to receive our food which was right after we had requested to-go trays to just eat it in our rooms since it had gotten later than expected. Nearly 3 hours after consuming the food I fell ill. I had contracted food poison from the 7 wing dings for $24 that I ordered. At 12am I notified the only receptionist via phone that I had contracted food poisoning from their restaurant. C****** was very apologetic and accommodating that evening. He offered medicine and a drink to help with the vomit and hand delivered it to my room. C****** also stated that he left a email for the manager J****, making her aware of what happened and she would reach out to discuss this matter. The following day I checked out and spoke with a receptionist D*** who was very pleasant. She also stated that the notes were left on file, the manager would be in at 12pm because they had a meeting and she’ll be reaching out. After leaving I went to the hospital where they did in fact verify that I contracted food poisoning. Later on that evening my son fell ill and he was admitted to the ER because his symptoms were far much worse. It has been a week and no one has returned my calls!!!!! I do NOT recommend this property
Shanei
Stayed 1 night in Dec 2024