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Novel Hotel City Center

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novel Hotel City Center

Sundeck
Exterior
Deluxe Room
2 bars/lounges
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Hamdan Street, Abu Dhabi
  • World Trade Center Mall
    5 min walk
  • Central Market
    10 min walk
  • Madinat Zayed Shopping Center
    12 min walk
  • Abu Dhabi (AUH-Abu Dhabi Intl.)
    32 min drive

Room options

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, blackout curtains, soundproofing

Deluxe Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Double or Twin Room

In-room safe, desk, blackout curtains, soundproofing

Junior Double or Twin Room

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Abu Dhabi

A stay at Novel Hotel City Center places you in the heart of Abu Dhabi, within a 5-minute drive of Central Market and Abu Dhabi Commercial Bank. .This hotel is 1.9 mi (3.1 km) from Abu Dhabi Mall and 2.9 mi (4.7 km) from Fish Market.

What's nearby

  • Central Market - 10 min walk - 0.9 km
  • Abu Dhabi Corniche - 13 min walk - 1.2 km
  • Abu Dhabi Commercial Bank - 2 min drive - 1.7 km
  • Abu Dhabi Mall - 3 min drive - 3.1 km
  • Marina Mall - 8 min drive - 7.5 km

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 32 min drive

Restaurants

  • ‪Jollibee - ‬6 min walk
  • ‪Bait El Khetyar Cafeteria - ‬1 min walk
  • ‪Boti Street - ‬5 min walk
  • ‪Mancha - ‬5 min walk
  • ‪Tim Hortons - ‬5 min walk

About this property

Novel Hotel City Center

Central hotel with 3 restaurants connected to a shopping center in Abu Dhabi
Novel Hotel City Center offers 215 accommodations with laptop-compatible safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathtubs with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Abu Dhabi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a sauna.

Guests under 12 years old are not allowed in the swimming pool.

Stay in one of 215 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including a nightclub, a 24-hour health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 5 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Novel Hotel City Center has 3 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (AED 30 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: AED 50 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Nightclub
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • BBQ grill(s)
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

More

  • At least 80% of food locally sourced
  • At least 80% organic food
  • Double-glazed windows
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Bath
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 75 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AED 50 per person
  • Valet parking fee: AED 30 per day
  • Rollaway bed fee: AED 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - ok
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Abu Dhabi Centre Hotel
Mercure Abu Dhabi Centre
Mercure Centre Abu Dhabi
Novel City Cente
Mercure Centre Hotel
Mercure Centre
Novel Hotel City Center Hotel
Novel Hotel City Center Abu Dhabi
Novel Hotel City Center Hotel Abu Dhabi

Novel Hotel City Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 131 out of 455 reviews" "
Rating 8 - Good. 228 out of 455 reviews" "
Rating 6 - Okay. 61 out of 455 reviews" "
Rating 4 - Poor. 23 out of 455 reviews" "
Rating 2 - Terrible. 12 out of 455 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, room comfort
Content
As expected
Stayed 1 night in Jul 2024

10/10 Excellent

Lay Tong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and comfortable room!
Stayed 1 night in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel.
This is my hotel of choice in Abu Dhabi
Stayed 3 nights in May 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Great place with very helpful staff. Clean and comfortable rooms and also quiet. Location is very nice because you are very close from all the buses to airport or main attractions and the free shuttle bus to many places comes right in front of the hotel.
Stayed 3 nights in Mar 2024

8/10 Good

Modhafar

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 10 nights in Oct 2023

6/10 Okay

Faisal

Stayed 2 nights in Sep 2023

4/10 Poor

FARNOOSH

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom doesn’t have any hair dryer. Staff were nice. Bar was okay. Room condition was pretty bad. Bathroom in bad condition. For a couple it was only one towel. No toothbrush and toothpaste. Pool was super dirty and not cleaned.
Stayed 1 night in Aug 2023

8/10 Good

Shahid

Liked: Cleanliness, room comfort
Customer service is good. They don’t have own parking. You use public parking, which is little uncomfortable. Breakfast buffet is fair. I rate 3 star hotel.
Stayed 2 nights in Jul 2023

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The basic room was small but ok for 2 people. It was clean, the bathroom was dated but otherwise ok as well. There can be noise at times from neighbouring rooms when the people were loud but it was not bad. Bring ear plugs if your a light sleeper. The bed was a bit hard and the aircon and fan worked but not really the thermostat. It was just a matter of turning on and off the aircon if you needed it. The included breakfast its good value. Its a plentiful buffet catering for the breakfast tastes of many nationalities. The reception staff were friendly and helpful.
Stayed 3 nights in May 2023

10/10 Excellent

Atiq

Stayed 1 night in Apr 2023

10/10 Excellent

Eyad, dubai

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff very friendly . Rooms very clean and spacious . Nice variety of restaurants and bars and a very nice night club .
Stayed 1 night in Jan 2023

2/10 Terrible

Ibrahim Isfendiyar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Pictures and reality were far apart. Bathroom smelly.
Stayed 3 nights in Nov 2022

2/10 Terrible

Klaus

Stayed 2 nights in Nov 2022

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Matthew, Abu Dhabi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times. One of the main reasons is the food. They have a great French restaurant (Le Beaujolais), which can also be ordered in their first floor bar. Overall a good hotel for the price. The location is good for access to shopping and the WTC Mall.
Stayed 1 night in Aug 2022

6/10 Okay

Rochelle

Stayed 2 nights in Mar 2022

4/10 Poor

HERNANDO

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Alam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021

8/10 Good

Marie Jinkee

Liked: Property conditions & facilities, room comfort
I just loved the pool...
Stayed 1 night in May 2021

4/10 Poor

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Jatin

Stayed 1 night in Dec 2020

2/10 Terrible

Lal

Business traveller
Disliked: Staff & service
Avoid staying here..
Avoid staying here...the WiFi never worked in my Laptop, it worked once in a while in my phone. There was no parking i was expecting a parking with the difficult situation in Abudhabi, they asked me to park in paid parking outside. There was some maintenance going on and it was very noisy when i complained they stopped it..if possible find another hotel...
Stayed 1 night in Jan 2021

6/10 Okay

Waleed

Stayed 1 night in Dec 2020

10/10 Excellent

Sanker

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020