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Copacabana Beach Hotel Acapulco

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Copacabana Beach Hotel Acapulco

Beach/ocean view
Outdoor wedding area
Fitness studio
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Game room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • All-inclusive
  • Pool
  • Parking available
  • Gym

Explore the area

Map
Tabachines No 2 y 3 Frac Club Deportivo, Acapulco, GRO, 39690
  • Acapulco Golf Club
    ‪5 min walk‬
  • Acapulco Convention Center
    ‪7 min walk‬
  • Icacos Beach
    ‪7 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪28 min drive‬

Room options

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Exterior

Krystal Beach Acapulco

Pool
Hot tub
All-inclusive
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3.4 out of 5, (1006)
The price is NZ$236
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Krystal Beach Acapulco

About the area

Acapulco

Located in Acapulco (Costera Acapulco), Copacabana Beach Hotel Acapulco is within a 5-minute drive of Diana the Huntress and Icacos Beach. .This beach hotel is 1.7 mi (2.7 km) from Condesa Beach and 2.2 mi (3.5 km) from Parque Papagayo.

What's nearby

  • Icacos Beach - 7 min walk
  • El Rollo Acapulco - 9 min walk
  • Diana the Huntress - 2 min drive
  • Parque Papagayo - 4 min drive
  • Condesa Beach - 9 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 28 min drive

Restaurants

  • ‪La casa de los Abuelos - ‬7 min walk
  • ‪Playita Santa Lucía - ‬8 min walk
  • ‪Tequisol - ‬3 min walk
  • ‪Toks - ‬7 min walk
  • ‪Restaurant el Faro - ‬4 min walk

About this property

Copacabana Beach Hotel Acapulco

Family fun on the beach, with outdoor pool, near Icacos Beach
Copacabana Beach Hotel Acapulco offers 431 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. 32-inch plasma televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

3 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 431 air-conditioned rooms featuring plasma televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Dip into one of the 3 spa tubs or enjoy other recreational amenities, which include a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Tabachines, a poolside restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the beach bar or the poolside bar.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Acapulco? This hotel has 7738 square feet (719 square meters) of space consisting of a conference center and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Tabachines - This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Acuario - This beachfront buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Agave - This sports bar serves dinner only. Happy hour is offered. Open daily.
Las Margaritas - Onsite bar. Open daily.
Kontiki - This bar is located by the pool. Open daily.

All-inclusive details

All-inclusive room rates at Copacabana Beach Hotel Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (MXN 150 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar

Restaurants on site

  • Tabachines
  • Acuario
  • Agave
  • Las Margaritas
  • Kontiki

Things to do

  • 3 hot tubs
  • Arcade/games room
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Arcade/games room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (7738 square feet of space)
  • Meeting rooms - 6

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Couples dining
  • Renovated entire property – October 2020
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Valentine's Day (14 February) Gala Dinner per adult: MXN 750
  • Valentine's Day (14 February) Gala Dinner per child: MXN 350 (from 5 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: MXN 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 53890054

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gamma Acapulco Copacabana
Copacabana Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel
Copacabana Beach Hotel Acapulco Acapulco
Copacabana Beach Hotel Acapulco Hotel Acapulco

Copacabana Beach Hotel Acapulco Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 419 out of 1000 reviews" "
Rating 8 - Good. 311 out of 1000 reviews" "
Rating 6 - Okay. 145 out of 1000 reviews" "
Rating 4 - Poor. 59 out of 1000 reviews" "
Rating 2 - Terrible. 66 out of 1000 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Hotel has a perfect location on the Beach, but its an Old Hotel. The room was wery damp inside. But the worst part was the elevators... They were stopping at almost every floor due to some fault, and when you live in the 15'th floor you can imagine the frustration.
Stayed 4 nights in Oct 2023

10/10 Excellent

Eva A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Stayed 3 nights in Oct 2023

8/10 Good

Manuel

Stayed 7 nights in Sep 2023

10/10 Excellent

TINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Carlos

Liked: Staff & service
Stayed 3 nights in Sep 2023

8/10 Good

Eva A.

Travelled with family
Liked: Staff & service
The hotel needs a better maintenance, a deep cleaning in the bathroom, the pool as well, in the beach take out the gazebos they look horrible and the plastic tables as well,the breakfast food delicious the staff was wonderful,Medardo , Xochllt,Daniel,Sergio, Norma,the cleaning Lady 9th floor.
Stayed 4 nights in Sep 2023

6/10 Okay

Maria Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities
Elevators were not working properly. Amazing location.
Stayed 3 nights in Aug 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El servicio en general está bien. Pero hay detallitos que hacen la diferencia. Por momentos las áreas comunes están sucias o desordenadas
Stayed 4 nights in Aug 2023

6/10 Okay

Megan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Nice views and location but will not return
This hotel had a great, helpful staff but is old and outdated. The sheets had many stains and fan and AC was very loud and smelled like mold. The breakfast buffet was awesome and there were nice views from the rooms. Lunch and dinner options were not as great, but still ok. I will say that the location is good and there were lots of restaurants and shops working walking distance. We will return to Acapulco but will not stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stuff and stay
Stayed 3 nights in Jul 2023

2/10 Terrible

Mauricio

Stayed 3 nights in Jul 2023

6/10 Okay

Omar

Stayed 2 nights in Jul 2023

8/10 Good

Liliana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Please put somebody in the bathrooms to dry the floor of the toilettes at the lobby.
Stayed 1 night in Jul 2023

4/10 Poor

Agustin

Stayed 2 nights in Jul 2023

6/10 Okay

Jerardo

Stayed 12 nights in Jul 2023

8/10 Good

Maria

Disliked: Staff & service
Stayed 3 nights in Jul 2023

10/10 Excellent

Luis Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar y la opción todo incluído,recomendado,no paras de comer!!! Y todo riquísimo,instalaciones limpias y lugares para comer cerca si no traes el todo incluído,no hay estacionamiento pero me parece buen precio por día y está segurísimo ,
Stayed 2 nights in Jun 2023

4/10 Poor

Charles

Travelled with family
Disliked: Property conditions & facilities
A very tired property
Stayed 1 night in Jul 2023

8/10 Good

Evelyn

Stayed 3 nights in Jun 2023

10/10 Excellent

Francisco

Travelled with family
Everything great people , clean , close to shopping
Stayed 2 nights in Jun 2023

6/10 Okay

Georgina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Alma

Stayed 2 nights in May 2023

4/10 Poor

Sofia Sánchez

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The service for drinks very slow actually I ordered drinks never got them waited a long time and left to go somewhere else
Stayed 2 nights in Apr 2023

10/10 Excellent

César, CDMX

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice with a great beach. The food and drinks in the all inclusive option are really good.
Stayed 3 nights in Mar 2023

10/10 Excellent

Zully

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023