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One Acapulco Costera

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for One Acapulco Costera

Lobby
Staircase
Free daily buffet breakfast
Lift
Staircase

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Av. Costera Miguel Aleman No.16, Col. Costa Azul, Acapulco, GRO, 39850
  • Icacos Beach
    ‪4 min walk‬
  • El Rollo Acapulco
    ‪6 min walk‬
  • Acapulco Convention Center
    ‪14 min walk‬
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior, Two Double Beds

Superior, Two Double Beds

Superior, Two Double Beds

  • 19.0 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Krystal Beach Acapulco

Pool
Hot tub
All-inclusive
Kids pool
3.4 out of 5, (1007)
The price is NZ$207
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Krystal Beach Acapulco

About the area

Acapulco

With a stay at One Acapulco Costera in Acapulco (Costera Acapulco), you'll be a 5-minute drive from Parque Papagayo and 6 minutes from Arena GNP Seguros. .This eco-certified hotel is 2.6 mi (4.2 km) from Condesa Beach and 3.7 mi (6 km) from Papagayo Beach.

What's nearby

  • Icacos Beach - 4 min walk
  • El Rollo Acapulco - 6 min walk
  • Parque Papagayo - 5 min drive
  • Condesa Beach - 13 min drive
  • Papagayo Beach - 18 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Yoyas Panaderia Restaurante - ‬3 min walk
  • ‪Questa Pasta - ‬4 min walk
  • ‪McCarthy's Irish Pub - Acapulco - ‬1 min walk
  • ‪Suntory - ‬3 min walk

About this property

One Acapulco Costera

Eco-certified Acapulco hotel in Costera Acapulco with free breakfast
One Acapulco Costera offers 126 accommodations with complimentary toiletries. 55-inch LCD televisions come with cable channels. This Acapulco hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
Stay in one of 126 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
At One Acapulco Costera, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
One Acapulco Costera has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 100 per night)
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 1 restaurant

Restaurants on site

  • Food Corner

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels

More

  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: MXN 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Costera Hotel
One Acapulco Costera
One Acapulco Costera Hotel
1 Acapulco Costera
One Acapulco Costera Hotel Acapulco
One Costera Hotel
One Costera
One Acapulco Costera Hotel
One Acapulco Costera Acapulco
One Acapulco Costera Hotel Acapulco

One Acapulco Costera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 207 out of 669 reviews" "
Rating 8 - Good. 231 out of 669 reviews" "
Rating 6 - Okay. 131 out of 669 reviews" "
Rating 4 - Poor. 51 out of 669 reviews" "
Rating 2 - Terrible. 49 out of 669 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor management skills.
Stayed 1 night in Sep 2024

4/10 Poor

Brenda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management is unprofessional The first couple of days were ok buffet Style breakfast. After that food was ration To one plate per guest. Stayed for 6nights on Sep302024 when we asked for Clean sheets manager said is not possible and And to Take my business somewhere else. Also water was reduced to 2hrs in the morning 2hrs in the evening. They offered a discount when we said how can you clean a bathroom without water.. very unsanitary way of cleaning. Felt so bad for ladies working there.
Stayed 1 night in Sep 2024

10/10 Excellent

Chantal

Stayed 1 night in Jul 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great overall! The hotel was nice and also the staff was really helpful
Stayed 5 nights in May 2024

6/10 Okay

Luis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Pour maintenance over all in the whole hotel
Stayed 1 night in Apr 2023

2/10 Terrible

Misael

Business traveller
Disliked: Staff & service, property conditions & facilities
it has only one elevator to reception and its very small, days when the hotel is busy its impossible to get to reception
Stayed 1 night in Mar 2023

10/10 Excellent

Josephine, Anaheim

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Definitivamente puede ser más limpio y mejor cuidado, regaderas con poca agua, pisos rotos.
Stayed 2 nights in Feb 2022

4/10 Poor

Karina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

2/10 Terrible

Angelica

Travelled with group
Disliked: Cleanliness, room comfort
II don’t recommended this hotel
Stayed 1 night in Dec 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! ❤️
❤️ The included breakfast Proximity to the beach Proximity to restaurants and shopping Comfortable beds Cold air conditioning The view from the pool deck The overall cleanliness and upkeep of the place 💔 Cool maintenance needs to be improved greatly
Stayed 2 nights in Nov 2021

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
LOVED THE BED LOVED THE WIFI LOVED THE BREAKFAST LOVED THE TV... *I loved my bathroom all nice and big *There are shops and restaurants and public transit within walking distance There really isn't much to dislike..
Stayed 2 nights in Dec 2021

8/10 Good

Irasey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Esta bien para pasar la noche. Lo mas normal del mundo
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bien
Bien
Stayed 1 night in Oct 2021

8/10 Good

ZACHARY

Liked: Cleanliness
It is my vacation
My stay at One Hotel was pleasing. The room and view was nice, so was the food. The hotel is in a good area. I had a problem with the laundry service. It would help to speak Spanish.
Stayed 8 nights in Aug 2021

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
No quisieron hacerme válido un día un desayuno porque "no estábamos en la lista" a pesar de que ese fue el paquete que adquirí. El último día tocaron a la puerta a las 8am para que ya me saliera cuando el check out es a las 12.
Stayed 3 nights in Jul 2021

6/10 Okay

Alejandro

Disliked: Staff & service, room comfort
Stayed 1 night in May 2021

6/10 Okay

Vicente

Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place for a short stay. Friendly staff, clean and comfortable.
Stayed 1 night in Aug 2020

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complains
Easy check in, confortable place
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019