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Hotel Best Semiramis

5.0 star property

Photo gallery for Hotel Best Semiramis

Indoor pool, outdoor pool, pool umbrellas, pool loungers
Breakfast area
Lobby
View from room
Minibar, in-room safe, desk, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pool
  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

Map
C/ Leopoldo Cologan Zulueta, 12, Puerto de la Cruz, Tenerife, 38400
  • La Paz Lookout
    ‪5 min walk‬
  • Botanical Gardens
    ‪7 min walk‬
  • Sitio Litre Garden
    ‪14 min walk‬
  • Santa Cruz de Tenerife (TFN-Tenerife North)
    ‪26 min drive‬

Room options

View all photos for Standard Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 2 children)

  • 34 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults)

  • 34 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 1 child)

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (3 adults)

  • 34 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults and 2 children)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults and 2 children)

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (3 adults)

Minibar, in-room safe, desk, free WiFi

Standard Room (3 adults)

  • 34 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (2 adults)

Minibar, in-room safe, desk, free WiFi

Superior Room (2 adults)

  • 34 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (2 adults and 1 child)

Minibar, in-room safe, desk, free WiFi

Standard Room (2 adults and 1 child)

  • 34 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

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About the area

Puerto de la Cruz

When you stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. .This luxury hotel is 15.1 mi (24.3 km) from Teide National Park and 0.3 mi (0.4 km) from La Paz Lookout.

What's nearby

  • La Paz Lookout - 5 min walk
  • Lago Martianez Swimming Pools - 3 min drive
  • Taoro Park - 4 min drive
  • Plaza del Charco - 4 min drive
  • Loro Park - 5 min drive

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 26 min drive

Restaurants

  • ‪Bar el Camino - ‬13 min walk
  • ‪Hotel Teide Mar - ‬4 min walk
  • ‪Zicatela - ‬16 min walk
  • ‪Apricot - ‬3 min walk
  • ‪Vinoteca Con Pasión - ‬18 min walk

About this property

Hotel Best Semiramis

Luxury hotel with a full-service spa and a fitness center
Hotel Best Semiramis offers 287 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.
Make yourself at home in one of the 287 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.

Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Limited parking is available onsite.
Hotel Best Semiramis has a restaurant serving breakfast, lunch, and dinner.
Restaurante Buffet - This restaurant serves dinner only. Open daily.
Room service is available.

All-inclusive details

All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Free off-site parking

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Restaurante Buffet

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room
  • Surfing/body boarding
  • Windsurfing

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September

Property is also known as

Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz

Hotel Best Semiramis Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 238 out of 662 reviews
Rating 8 - Good. 263 out of 662 reviews
Rating 6 - Okay. 115 out of 662 reviews
Rating 4 - Poor. 34 out of 662 reviews
Rating 2 - Terrible. 12 out of 662 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about the hotel with the exception that the hotel controls the Air conditioner so they turned off when I asked why because it was really hot in the room they said around this time of year they do that and we went in November so we had to sleep with balcony door opened. Other than that it’s a nice place.
Stayed 6 nights in Nov 2024

10/10 Excellent

Bernardo, Miami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente.una de estancia maravillosa.
Stayed 4 nights in Nov 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great views.
Great hotel built into the cliff overlooking the sea. Travelled in Nov. Weather was 33 degrees. Was told air con switched off due to being winter so was a little warm in the room. Other than that, the hotel was great
Stayed 7 nights in Nov 2024

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed there 9 nights in Oct24 as a couple, half board. Great location, walkable to centre and few minutes from local restaurants. Parking is very limited and expensive if booked with the hotel at €10/night. Possible to find free parking spaces within 5-10min walk. Food - very subpar, 2/5 stars. Buffet style with similar food all the time - salad, pre-cooked pasta and choice of your own wok combinations. At dinner you have to pay for all drinks - not even tap water is provided for free. Chef needs to go on training - all food severely overcooked (think rubber tuna and sole-like steak). Not tasty at all - so many places around offer much tastier options - regretted to go half-board. Breakfast ok but same everyday. Edible, but not enjoyable. Poor selection and quality of deserts. Facilities - bedroom spacious, comfy bed with many pillows and great housekeeping. Windows could have been upgraded to double glazed - due to location every night you can hear loud noises from the ocean waves and wind - had to sleep with earplugs. Hallways look like from horror movies - tasteless and dated. Outside pools - nice and clean, jacuzzi ice cold though and couldn’t make use of it. Spa area - for additional charge of €15/person you can use “spa” facilities- we tried but instantly regretted and would not bother - dirty grouts and mouldy ceilings, inside hot tub smell like toilet drain, disgusting steam room and hot beds make loud pop noise that prevents any hint of relaxation. Average
Stayed 9 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location & friendly and helpful staff
Stayed 7 nights in Oct 2024

8/10 Good

Finn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Internet wifi somewhat unpredictable. Not a 5 star, but four stars.
View from balcony.
Stayed 14 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and facilities. All Inclusive option is fantastic. Entertainment is also great. They had a desk to help organize trips to parts of the island and to another island. We did two of them and were fantastic! Highly recommend!
Stayed 4 nights in Aug 2024

10/10 Excellent

Ayman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay. Fabulous friendly staff, great location & amenities.
Stayed 5 nights in Jul 2024

8/10 Good

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was amazing. Everything they advertised. The restaurant was actually some of the better food we had in the islands. The rooms and location were clean and well maintained. The only reason I gave a 4 and not a 5 was that the AC was not working in our room. Sleeping was difficult due to warmth. Overall, a good but not great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Georgia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena experiencia, muy atento el personal
Stayed 4 nights in Jun 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 4 nights in Jun 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed a week in May at the Best Semiramis. The buffet all inclusive food was great with daily changes of options like Tex Mex, Italian, Curry night etc. The breakfast was vast and lots of choice again. There was entertainment every evening in the bar. It was close to everything to walk to especially some beautiful botanical gardens 10 mins walk away. There was all the amenities you could need in the room and if you didn't have something the reception would know how to get it for you, eg a kettle for a small cost etc. A good week, we would definitely stay again.
Stayed 7 nights in Apr 2024

8/10 Good

Pixie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was really nice and the views from the rooms are spectacular. It does feel a bit dated in places and the food at the buffet was often cold - also not very good at catering for vegetarians as there is a lot of careless cross contamination both by guests and staff. Overall for the lower price for a hotel, did not expect amazing as you get what you pay for and we were happy with the stay for a couple of nights
Stayed 2 nights in Apr 2024

8/10 Good

Sarah Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern room, most of staff very nice and helpful , dining room a bit chaotic at breakfast however food good
Stayed 7 nights in Apr 2024

6/10 Okay

George

Travelled with family
Liked: Cleanliness, staff & service
Wi-Fi inconsistent and not up to modern standards, no English TV Channels.
Stayed 4 nights in Apr 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for Money
Great value for money stay with exceptional food quality and variety
Stayed 7 nights in Mar 2024

4/10 Poor

Koreen

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Left after one night
We spent a week on Tenerife traveling every 1-2 nights. This was hands down the worst place we stayed. Our room was extremely hot and there was no available AC or fans. We openings our sliding good as often as we could but both of our next door patios were chain smoking. Our entire room smelled like an ashtray. There is not enough elevators to accommodate the number of guests. My daughter recently had knee surgery and this was a problem along with that the gym is run down with a lot of broken equipment and she couldn’t do her physio. The pool is fine, the water was very cold. The hotel is in need of some maintenance. The views are amazing and the breakfast was delicious. The cx staff was kind. We were meant to stay 2 nights and left first thing in the morning after one night and breakfast. I would NOT recommend this hotel. We stayed at 4 other lovely places through the island. This one was a miss.
Stayed 2 nights in Feb 2024

8/10 Good

JAMES

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our fourth visit. Food is always very good. Rooms are a little dated, but still a great place.
Stayed 20 nights in Jan 2024

10/10 Excellent

Howard

Travelled with partner
Very nice hotel and facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Lachezar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

6/10 Okay

Stas

Stayed 4 nights in Dec 2023

6/10 Okay

aline

Liked: Room comfort
Best off not seminamiris
We stayed at the "resort" for 8 nights. Location is good when it comes to airport tranfer, bus stops, restaurants and old town. The check in employees looked fed up of tourists...the room was very big and all face the ocean. There is an issue with the elevators...we booked half board and every meal time, we had issues with finding a table, getting the table cleaned up, and the employees were running mad.it made for a very stressful experiment. 😳 To my eyes..this is not a five star hotel.
Stayed 8 nights in Dec 2023

8/10 Good

Abdolmohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not five star but adequate
Stayed 4 nights in Dec 2023

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay. Being built onto the cliff gives an amazing view of the ocean and waves hitting the shore.
Stayed 6 nights in Nov 2023

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week 1
Good hotel rooms clean and comfortable, restaurant good selection of food, nice walk down to the centre. Must say staff are definitely 5 star, hotel more like 4 star.
Stayed 7 nights in Dec 2023