The staff at the Riad are phenomenal. They helped us to arrange a tour with a local guide who helped get us oriented to the biggest Medina, shared the history, took us places that we were interested in and took some great photos. The staff also recommended good food, gave us a map and noted all areas specific to our interest, and got us signed up for spa services including our first hamman experience. This place is also just clean and beautiful, an oasis in they Medina to rest, recover and feel pampered.