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Bahia Principe Luxury Akumal - All Inclusive

4.5 star property

Photo gallery for Bahia Principe Luxury Akumal - All Inclusive

Kayaking
Aerial view
Terrace/patio
8 bars/lounges, 3 poolside bars, 2 beach bars, swim-up bar
Aerial view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Carretera Chetumal - Cancún, Km 250, Akumal, QROO, 77760
  • Dolphinaris Tulum
    ‪6 min walk‬
  • Riviera Maya Golf Club
    ‪17 min walk‬
  • Akumal Beach
    ‪9 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪68 min drive‬

Room options

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Premium)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Premium)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38.0 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Deluxe Swim Up)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe Swim Up)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

In-room safe, individually furnished, desk, laptop workspace

Suite, 2 Bedrooms

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

  • 46 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Room (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe-Adults Only)

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Superior)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe)

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Deluxe-Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Deluxe-Adults Only)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe - Adults Only)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe - Adults Only)

  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront

  • 38 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Room (Deluxe)

  • 36 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (Superior)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite (Superior)

  • 38 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Deluxe)

In-room safe, individually furnished, desk, laptop workspace

Junior Suite, Oceanfront (Deluxe)

  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

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About the area

Akumal

When you stay at Bahia Principe Luxury Akumal - All Inclusive in Akumal, you'll be on the waterfront, within a 10-minute drive of Akumal Beach and Xel-Há Park. .This all-inclusive property is 13.9 mi (22.3 km) from Tulum Mayan Ruins and 4.6 mi (7.4 km) from Half Moon Bay.

What's nearby

  • Dolphinaris Tulum - 6 min walk - 0.6 km
  • Riviera Maya Golf Club - 17 min walk - 1.5 km
  • Aktun Chen - 17 min walk - 1.5 km
  • Akumal Beach - 9 min drive - 5.7 km
  • Half Moon Bay - 15 min drive - 7.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 68 min drive

Restaurants

  • ‪Restaurant Kukulkan - ‬8 min walk
  • ‪Restaurante Yucatan - ‬15 min walk
  • ‪Restaurante Arlequin - ‬5 min walk
  • ‪Vela Sur - ‬8 min drive
  • ‪Piscis snack bar - ‬9 min walk

About this property

Bahia Principe Luxury Akumal - All Inclusive

Luxury property on the beach, with 3 outdoor pools
Bahia Principe Luxury Akumal - All Inclusive offers 758 accommodations with safes and complimentary bottled water. Rooms open to furnished balconies. These individually furnished accommodations include single sofa beds and dining tables. Televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including a private beach, 5 outdoor tennis courts, and complimentary bicycles. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bahia Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 758 individually furnished guestrooms. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and free babysitting.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Riviera, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Visit one of the 8 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Riviera - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Frutos del Mar - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
Arlequin - This restaurant serves dinner only. Reservations are required. Open daily.
Dolce Vita - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Rodizio Los Corales - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (some restrictions)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Kids club

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Access to offsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 2 beach bars, 3 poolside bars, 8 bars/lounges and 1 swim-up bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Riviera
  • Frutos del Mar
  • Arlequin
  • Dolce Vita
  • Rodizio Los Corales

Things to do

  • 3 outdoor pools
  • 5 outdoor tennis courts
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Bike tour information
  • Cycling
  • Bike parking
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Golf course
  • Kayaking
  • Motorised watercraft
  • Nightclub
  • Parasailing
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's club
  • Children's pool
  • Dining table
  • Free babysitting
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Sofa bed
  • Supervised childcare (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space

Outdoors

  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Nature reserve
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - on the beach
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Single sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining table
  • Free bottled water

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 21 2025 to November 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 1.8 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Akumal Grand Bahia
Akumal Grand Bahia Principe
All Inclusive Bahia
All Inclusive Bahia Principe
Bahia All Inclusive
Bahia Principe All Inclusive
Grand Bahia Principe Akumal
Bahia Principe Akumal Inclusi
Grand Bahia Principe All Inclusive
Luxury Bahia Principe Akumal All Inclusive
Luxury Bahia Principe All Inclusive
Luxury Bahia Principe Akumal
Bahia Principe Luxury Akumal
Luxury Bahia Principe Akumal All Inclusive
Bahia Principe Luxury Akumal All Inclusive
Bahia Principe Luxury Akumal - All Inclusive Akumal

Bahia Principe Luxury Akumal - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 713 out of 1292 reviews
Rating 8 - Good. 305 out of 1292 reviews
Rating 6 - Okay. 135 out of 1292 reviews
Rating 4 - Poor. 75 out of 1292 reviews
Rating 2 - Terrible. 64 out of 1292 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome resort!
Stayed 4 nights in Dec 2024

10/10 Excellent

Tomasz

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, large property, had a wonderful time with my family
Stayed 10 nights in Dec 2024

4/10 Poor

Mohima

Stayed 7 nights in Nov 2024

10/10 Excellent

Regina del Carmen Glass, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Nov 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay over all. The staff were fantastic in every department. Everything was very clean. Any requests for additional service were readily met. Our only real criticism is the food. Many buffet items were not properly labelled or labelled at all. They did seem to be in the process of upgrading the label system as we were leaving though. In addition, we found that the food while fresh was often bland. And the desserts looked very pretty but also lacked any real flavour.
Stayed 10 nights in Nov 2024

2/10 Terrible

Faheem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast, and efficient. Staff were always friendly and accommodating. Food was delicious, and our room was spotless, quiet, and fully stocked with our favourite drinks.
Stayed 7 nights in Nov 2024

10/10 Excellent

Natasha Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working at this resort is so friendly, the ocean front view stay was breathtaking.
Stayed 15 nights in Nov 2024

8/10 Good

ana

Liked: Staff & service, room comfort
Great place for all
Although the rooms require quite some renovation, everything else in regards to the resort is amazing.
Stayed 4 nights in Dec 2024

4/10 Poor

Derrick

Travelled with partner
Liked: Staff & service
The buffet was like Denny’s restaurant on welfare… location was nice. But not much outside of resort to do… not much to do inside resort either. For singles unless ur a partier.. staff was nice helpful where they could. But front staff didn’t know anything about booking restaurants answer was … go to app…. I’m not an app person… front staff should know about restaurants how to book them etc… we lost out on 11 nights trying to figure it out!!! What’s piss off onky restaurant worth while was French one small portions.. also when restaurants say strict pants for men they should enforce that… we baught pants for that and not one outta 3 enforced the pants policy another huge piss off… was really disappointed in food and staff lack of knowledge
Stayed 11 nights in Sep 2024

4/10 Poor

Brad.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff great family atmosphere beachs clean and well maintaned
Stayed 7 nights in Nov 2024

10/10 Excellent

Christopher toni philip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff good atmosphere great place to relax
Stayed 10 nights in Nov 2024

8/10 Good

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, food was good, and loved that with the luxury resorts we had access to all four resorts from Bahia Principe, which included dining! However rooms were outdated and AC didn’t work. Everything else we enjoyed!
Stayed 4 nights in Aug 2024

6/10 Okay

Joshua

Stayed 7 nights in Oct 2024

8/10 Good

Sharon, Red Deer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Pawel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Akumal hotel the best vacation ever
Stayed 6 nights in Nov 2024

10/10 Excellent

Melissa Diaz

Stayed 6 nights in Oct 2024

6/10 Okay

DENISE, Glenmont

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The infinity pool was amazing. Staffers were polite. We had access to the other properties and restaurants, which was nice, but booking was entirely too difficult, and the Brazilian restaurant was not available a single night of our stay, and this was echoed by many other guest we met. The property needs a lot of updating. I’m not quite sure what was luxury about it in comparison to the other resorts.
Stayed 4 nights in Nov 2024

4/10 Poor

Brady

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were overcharged at every opportunity from sanitation, to the shows and the spa. Our first room was bad, AC, refrigerator and toilet not working at all, so we had to pay to get a working room (over$500USD). Some of the staff were very friendly while others should not be in the service industry if they hate people that much. The reservation requiring restaurants were hit or miss, overall the food was OK. However there is no food at the pools AT ALL. I can understand this is to keep animals away and the pool areas clean, but this also creates a huge problem of the only available food at lunch time running out and having very long lines for what little food is available. Last the area was very secluded and getting anywhere in a taxi was very expensive. The Hacienda area for shopping was just 30 vendors all selling exactly the same stuff at super inflated price, like over $60usd for a bad pair of shorts (not worth it at all) but it's $50 one way to playa in a taxi to go shopping so they know they can charge you whatever they want. Overall we will not be returning to this resort or hotel chain. I have stayed at many other resorts and feel food, prices, and hospitality are better elsewhere.

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, the food at the restaurants was delicious!! Great service from everyone we came in contact.
Stayed 7 nights in Nov 2024

8/10 Good

Sandra

Stayed 5 nights in Oct 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could access to mostly all the activities with the wheelchair. Good variety of dining options. Staff from the kids club are great, my daughter wanted to be all the time with them. Good service and great staff.
Stayed 5 nights in Nov 2024

10/10 Excellent

shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been there twice love everything about the resort!
Stayed 8 nights in Oct 2024

6/10 Okay

Maria Ligia

Stayed 7 nights in Sep 2024