The staff, airport shuttle, and food were all very good. However, when I first checked in and opened the door to my room, it smelled extremely musty, I had to ask for a different room. The lady at the front desk was super sweet and quickly accommodated me with another room (I found the smell to be the same, just not as powerful as the first room).
The next day, I went on an excursion, and when I returned, the entire second floor reeked of weed. I reported it to the staff, and they immediately sent out a notice reminding guests that smoking isn’t allowed on the property. Unfortunately, the same thing happened again the following day. I don’t care if people smoke, but when it’s done indoors and the smell is so strong it takes over the air, it becomes a problem for everyone.
Overall, the hotel is clean and the staff is wonderful, with a decent breakfast, but that musty smell was hard to get past.