Pan American Inn & Suites

2.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pan American Inn & Suites

Lobby sitting area
Outdoor pool
Premium bedding, desk, blackout curtains, iron/ironing board
TV
Courtyard

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
7620 Pan American East Fwy NE, Albuquerque, NM, 87109
  • Balloon Fiesta Park
    4 min drive
  • Denny's
    12 min walk
  • Alvarado Transportation Center
    11 min drive
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    15 min drive

Room options

Suite with 2 queen size beds and a sofa bed

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite with 1 King size bed and a sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Albuquerque

With a stay at Pan American Inn & Suites, you'll be centrally located in Albuquerque, a 4-minute drive from Balloon Fiesta Park and 12 minutes from University of New Mexico. .This hotel is 1 mi (1.6 km) from Gruet Winery and 1.7 mi (2.8 km) from ITT Technical Institute.

What's nearby

  • Balloon Fiesta Park - 4 min drive
  • Sandia Casino - 5 min drive
  • ABQ Uptown - 11 min drive
  • University of New Mexico - 12 min drive
  • Sandia Peak Tramway - 12 min drive

Getting around

  • Alvarado Transportation Center - 11 min drive
  • Albuquerque International Sunport (ABQ) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Boxing Bear Brewing Co - Firestone Taproom and Brewery - ‬3 min drive
  • ‪Cracker Barrel - ‬13 min walk

About this property

Pan American Inn & Suites

Suburban Albuquerque hotel in Northeast Heights with free parking
Pan American Inn & Suites offers 168 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 168 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
At Pan American Inn & Suites, enjoy a satisfying meal at the restaurant.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.
Pan American Inn & Suites has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities

Business services

  • A meeting room

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe (surcharge)
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool
The following facilities are closed on Sunday and Monday:
  • Dining venue(s)
  • Fitness facility
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Heating is not provided
This property uses solar energy, plus a grey water recycling system

Property is also known as

Quality Albuquerque
Quality Inn Albuquerque
Pan American Inn Albuquerque
Pan American Inn
Pan American Albuquerque
Pan American Inn Suites
Pan American Inn & Suites Hotel
Pan American Inn & Suites Albuquerque
Pan American Inn & Suites Hotel Albuquerque

Pan American Inn & Suites Reviews

Reviews

6.8
Rating 10 - Excellent. 210 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 204 out of 1000 reviews" "
Rating 4 - Poor. 132 out of 1000 reviews" "
Rating 2 - Terrible. 142 out of 1000 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was under renovation at the time of my visit. Check in took about 10 min. Once we got into our room we noticed the trash was not taken out from the previous guest. The bathroom had dead cockroaches on the floor. We told the front desk and they wanted to move us to a different room but I opted for the refund. It was disgusting and inexcusable. Don’t stay here!!
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jerry, Perris Ca.

Business traveller
Liked: Cleanliness, staff & service
For 50 bucks you get a very nice suite at a bargen price. Close to food and shopping.
Stayed 1 night in Mar 2020

2/10 Terrible

Enrique, Torreon

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The worst hotel Ive ever stayed, no heating, super filthy, rude personel, shady charges, cash deposit. P
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty no heat or cooling ..roaches te worst hotel ever stayed at.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2020

2/10 Terrible

Melissa, San Francisco

Disliked: Cleanliness, property conditions & facilities
There were bugs all over the room, in the tub and on the bathroom floor, I checked in and about 30 min later, checked right back out and got a refund. I will never stay here or recommend this place to anyone. Looked like there were a bunch of druggies staying there and there was trash all over the property. The bear statue was cute though.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Rhere was no HEAT IN ANY OF THE ROOMS THEY GIVE U A LITTLE HEATER
Stayed 3 nights in Feb 2020

2/10 Terrible

Jennie, Farmington

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We needed to stay in Albuquerque one night so I made reservation for a ground floor room at Pan American Inn & Suites After checking in on Friday, January 24, we entered the room & discovered it was not cleaned!! The worker got us into another room which looked alright We later found the bathtub was not cleaned; it had hair on the tub!! The heater did not work and it got very cold. We didn't have a restful night! On Saturday we found that we needed to stay another night so giving them the benefit of a doubt, I reserved a room at the same motel. The lamp in this room didn't work and the bathroom sink had a very slow drain! To our disappointment, we were given another uncleaned room! We couldn't open the third room which was on the second floor and there was a bad smell on that floor. We just opted to stay in that first room with the slow drain sink! We left early the next morning and was very very disappointed with this motel!! We are not staying there anymore. When we asked to be compensated for all our troubles, Melissa and Shannon said to report it to Expedia since I had booked the room through you. So now that I've presented my complaints, I'd like to be compensated for what we encountered at this particular motel!! Thank you for your consideration.
Stayed 1 night in Jan 2020

8/10 Good

tony

Liked: Staff & service, room comfort
The roof was leaking in hallways and breakfast area. But they didnt have breakfast for two days we were there. The room was not vacum but was comfortable.
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay Away From Here
I reserved two suites. Both smelled horrible. One heater refused to work. One suite had no couch in the room. Even though they advertise hot breakfast on the site and large illuminated sign on the property, they do not. No sheets for the one suite that had a couch. It was a very bad experience and I won’t stay here ever again.
Stayed 1 night in Jan 2020

4/10 Poor

Vianey

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not a c working 👎👎👎
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk requested $100.00 cash deposit. No ATM avaliable so decided to leave. This was once a quality inn and was one of the nicest places to stay. What happen?? Been downhill for a while now. SIGN on door days no breakfast.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
Plaster falling down from water damage. Doors not working. Bed with valleys where too many people slept on it through the years. No hair dryer. TV was very old with a dark picture. Advertised breakfast but a hand written sign that said NO BREAKFAST sorry.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
We have stayed there before and was a great place to stay. But over the last several monthes it went downhill very badly. Will not stay there again and will not recomend to anybody.The homless people might not even stay there now
Stayed 4 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It must be new management and they are trying to get things fixed up. There were many things that needed to be fixed or were not working correctly. I think when they get it all fixed up and functioning as it should, it will be a nice property, but right now it is clean and the staff was accommodating, but it may take a few weeks to get up to par.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

2/10 Terrible

Richard

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled really bad of dog pee and there was no heat!!!
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Water damage in the lobby, no breakfast, computers were down, tons of bugs in the shower.
Stayed 1 night in Nov 2019

4/10 Poor

Wilbert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
i wasn't too happy
it is good to make your own judgement, all people don't like the same things
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was 'undergoing renovation' when we showed up (10/4). Staff was mostly accommodating, but there were notices on the property starting that Continental breakfast was no longer being served (as of about 2 months after we booked our stay and 2 months before our arrival). We were not notified of this before we arrived, but decided to stay anyway since we were not going to be there during breakfast hours - until the AC stopped working. We checked out after two days.
Stayed 9 nights in Oct 2019

2/10 Terrible

Duane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointing
Stayed 3 nights in Oct 2019