Skip to main content
Beginning of main content
lastminute.co.nz Verified Reviews
Room type Options Nightly price Book
Red Level Master Suite 2 Bedrooms Resort View
116 square metres
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 3 children)
Select dates to see price
Other room types
Red Level Master Suite 2 Bedrooms Ocean View
Room with view
116 square metres
1 King Bed and 2 Twin Beds
Room sleeps 6 guests
(up to 3 children)
Select dates to see price
Deluxe Room
48 square metres
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Family Room
49.6 square metres
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Deluxe Room, Partial Ocean View
Room with view
48 square metres
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price
Suite (2+1)
68 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Suite
68 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Red Level Suite Ocean View
Room with view
68 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Red Level Suite Ocean View
Room with view
68 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Room (2+1)
48 square metres
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room Partial Sea View (2+1)
Room with view
48 square metres
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room (Front Sea View 2+1)
Room with view
48 square metres
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Red Level Suite Ocean View (2+2)
Room with view
68 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Family Room (2+2)
49.6 square metres
1 King Bed, 1 Twin Sofa Bed and 1 Twin Bed 2 Large Twin Beds, 1 Twin Sofa Bed and 1 Twin Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Two Bedroom Master Suite
116 square metres
1 King Bed, 2 Large Twin Beds and 1 Double Sofa Bed
Room sleeps 6 guests
(up to 5 children)
Select dates to see price
Suite (2+2)
68 square metres
1 King Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Deluxe Room (Front Sea View)
Room with view
48 square metres
1 King Bed and 1 Twin Sofa Bed 2 Large Twin Beds and 1 Twin Sofa Bed
Room sleeps 3 guests
Select dates to see price

Get an overview of this hotel
Luxury resort on the beach, with 3 outdoor swimming pools

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

Located in Guia de Isora, Gran Melia Palacio de Isora is on the boardwalk/promenade, a 1-minute drive from Alcala Beach and 8 minutes from Los Gigantes Marina. This beach resort is 4.2 mi (6.8 km) from Los Gigantes Beach.

Make yourself at home in one of the 604 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. This Mediterranean resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Pangea Food Market, one of the resort's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Guia de Isora? This resort has 12917 square feet (1200 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

All-Inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • All food and beverages included
  • Surcharge for bottled wine
  • Minibar (only non-alcoholic beverages included)
  • Fitness facilities included
  • Volleyball included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Aerobics classes/lessons included
  • On-site live performances included
  • Childcare not included
  • Spa/beauty facilities and services not included
  • All meals served buffet style
  • Buffet and à la carte dining
  • Minibar beverages - restrictions apply
  • Basic alcoholic beverages included
  • Premium or imported alcoholic beverages included
  • Tennis not included
  • Kids club included

Hotel Amenities

  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 604
  • Number of floors - 5
  • Number of buildings/towers - 4
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Arcade/game room
  • Garden
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2008
  • Number of restaurants - 9
  • Conference space size (feet) - 12917
  • Conference space size (meters) - 1200
  • Number of meeting rooms - 15
  • Tennis on site
  • Waterslide
  • Number of outdoor pools - 3
  • Outdoor tennis courts - 2
  • Snack bar/deli
  • Turkish bath/Hammam
  • Self parking (surcharge)
  • Number of bars/lounges - 5
  • Number of poolside bars - 2
  • Number of beach bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Beach umbrellas
  • Pool cabanas (surcharge)
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • 24-hour fitness facilities
  • Terrace
  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Electric car charging station
  • Nature reserve
  • Ballroom
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Walkway to water
  • Children's games
  • Food and water bowls
  • Lifeguard on site
  • No accessible shuttle
  • Padel court on site
  • Outdoor padel courts - 3

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish
  • Russian

Parking

Self parking (surcharge)

Room Amenities

Gran Melia Palacio de Isora offers 604 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Guia de Isora resort provides complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Cable/satellite TV service
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Premium bedding
  • High-speed internet access
  • Iron/ironing board (on request)
  • Bidet
  • Blackout drapes/curtains
  • Internet access (surcharge)
  • Slippers
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Pillow menu
  • TV size 32
  • TV size (measurement) inch
  • Pets allowed
  • Furnished balcony or patio
  • Towels provided
  • Linens provided
  • Soap
  • Shampoo
  • Toilet paper
  • Recycling
  • Wardrobe
  • Tile flooring in room

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Pangea Food Market - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Nami Asian Bistro - This restaurant specializes in Asian cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

L´Olio Trattoria & Pizza - Overlooking the ocean, this theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.

Agave - This poolside theme restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Oasis Mediterranean - This poolside restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Room service (during limited hours) is available.

Nearby Things to do

  • Golfing nearby
  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Golf lessons available nearby
  • Fitness classes on site
  • Pilates classes on site
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Segway rental/tour on site
  • Boat tours nearby
  • Archery on site

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 12
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Accessibility

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 80 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. This property uses a grey water recycling system.

No cots (infant beds) available

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Grey water recycling system

Online Penalty Collection

Pets cannot be left unattended

Credit card and matching ID required at check-in

Fees

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 10 for children
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 80 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gran Melia Palacio
  • Gran Melia Palacio Hotel
  • Gran Melia Palacio Hotel Isora
  • Gran Melia Palacio Isora
  • Gran Melia Guia De Isora
  • Gran Melia Palacio De Isora Hotel Alcala
  • Gran Melia Palacio De Isora Resort & Spa Guia De Isora, Tenerife
  • Palacio De Isora Gran Melia
  • Gran Meliá Palacio Isora Hotel Guia de Isora
  • Gran Meliá Palacio Isora Hotel
  • Gran Meliá Palacio Isora Guia de Isora
  • Gran Meliá Palacio Isora
  • RedLevel At Gran Melia Palacio De Isora Guia Tenerife
  • Gran Melia Palacio de Isora
  • Gran Meliá Palacio Isora Resort Guia de Isora
  • Gran Meliá Palacio Isora Resort
  • Gran Meliá Palacio de Isora
  • Gran Melia Palacio de Isora Resort
  • Gran Melia Palacio de Isora Guia de Isora
  • Gran Melia Palacio de Isora Resort Guia de Isora

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

  • EarthCheck
Sorry, we seem to have had an issue loading our review content. Try again?