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Fairmont Amman

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Amman

7 restaurants, breakfast, lunch served; local and international cuisine
2 bars/lounges, rooftop bar
Front of property
Point of interest
Point of interest

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa

Explore the area

Map
6 Beirut St - Fifth Circle, Amman, 11183
  • Embassy of Thailand
    7 min walk
  • Embassy of Canada
    9 min walk
  • Embassy of Taiwan
    17 min walk
  • Amman (ADJ-Marka)
    59 min drive

Room options

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom

Room, 1 Bedroom

Room, 1 Bedroom

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold, Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Smoking

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds, Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Smoking

View from room

Fairmont, Room, 2 Queen Beds, Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Fairmont, Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Fairmont, Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite, 1 Double Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 Double Bed, Non Smoking

  • 119 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, Smoking

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, Smoking

  • 119 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Presidential Suite (Signature)

Presidential Suite (Signature) | Living area

Presidential Suite (Signature)

  • 139 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Fairmont, Penthouse, 1 Double Bed

Fairmont, Penthouse, 1 Double Bed

Fairmont, Penthouse, 1 Double Bed

  • 317 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed

View all photos for Fairmont, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Fairmont, Room, 1 King Bed

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Fairmont, Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Fairmont Gold, Room, 2 Queen Beds, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe 2 Queens Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe 2 Queens Smoking

  • 42 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Royal Suite (Amman)

Royal Suite (Amman) | Living area

Royal Suite (Amman)

  • 164 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Smoking

Premium bedding, down duvets, minibar, in-room safe

Suite, 1 Bedroom, Smoking

  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Non Smoking

Apartment, 1 Bedroom, Non Smoking | Living area

Apartment, 1 Bedroom, Non Smoking

  • 97 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont, Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Fairmont, Deluxe Room, 1 King Bed, Non Smoking

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Ritz-Carlton, Amman
Pool
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Parking included
4.7 out of 5, Exceptional, (108)
The price is NZ$666
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Ritz-Carlton, Amman

About the area

Amman

With a stay at Fairmont Amman in Amman (Zahran), you'll be within a 5-minute drive of Salah El-Din Park and The Prime Ministry. .This family-friendly hotel is 1.6 mi (2.5 km) from Embassy of the United States and 1.7 mi (2.8 km) from Al Khaldi Medical Center.

What's nearby

  • The Galleria Mall - 2 min drive - 2.1 km
  • Embassy of the United States - 3 min drive - 2.6 km
  • Abdoun Bridge - 3 min drive - 3.0 km
  • TAJ Mall - 3 min drive - 3.6 km
  • Al Abdali Mall - 4 min drive - 3.5 km

Getting around

  • Queen Alia Intl. Airport (AMM) - 42 min drive

Restaurants

  • ‪The Coffee Bean & Tea Leaf - ‬11 min walk
  • ‪Roberto’s - ‬3 min walk
  • ‪Zenith - ‬5 min walk
  • ‪Espresso Lab - ‬4 min walk
  • ‪Daimeh - ‬6 min walk

About this property

Fairmont Amman

Luxury Amman hotel in Zahran with 7 restaurants
Fairmont Amman offers 316 accommodations with minibars and espresso makers. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fairmont Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 316 individually decorated guestrooms, featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 43-inch LED televisions with satellite programming provide entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a sauna, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Salt Steakhouse, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Amman? This hotel has 43056 square feet (4000 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Salt Steakhouse - Overlooking the garden, this restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.
Nur Lebanese - This restaurant specializes in Middle Eastern cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
Caprice Groovy Room - Overlooking the garden, this bar specializes in international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Tsuki Asian - This restaurant specializes in Asian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Nasim Rooftop Lounge - This poolside rooftop bar specializes in local and international cuisine and serves dinner and light fare. Happy hour is offered. Reservations are required. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, Filipino, Greek, Indonesian, Thai, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured valet parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: JOD 20 for adults and JOD 10 for children
  • 7 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Salt Steakhouse
  • Nur Lebanese
  • Caprice Groovy Room
  • Tsuki Asian
  • Nasim Rooftop Lounge

Things to do

  • Fitness classes
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Designer shops
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (43056 square feet)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Mud bath
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 109
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of JOD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 15 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JOD 35 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JOD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JOD 20 for adults and JOD 10 for children
  • Airport shuttle fee: JOD 100 per vehicle (roundtrip, maximum occupancy 4)
  • Pet fee: JOD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: JOD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The seasonal pool will be open from April to October
Pool access available from 8:00 AM to 7 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)
Parking height restrictions apply

Property is also known as

Fairmont Amman Hotel
Fairmont Amman Hotel
Fairmont Amman Amman
Fairmont Amman Hotel Amman

Fairmont Amman Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 242 out of 298 reviews" "
Rating 8 - Good. 37 out of 298 reviews" "
Rating 6 - Okay. 10 out of 298 reviews" "
Rating 4 - Poor. 4 out of 298 reviews" "
Rating 2 - Terrible. 5 out of 298 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Halit

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff Good dinning options Clean hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Ala, Frisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ahmad

Stayed 1 night in Aug 2024

10/10 Excellent

Laith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and excellent
Stayed 1 night in Jul 2024

8/10 Good

Amrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel. Lost a point only because of their underwhelming pool, more of a tanning pool than a one you can actually swim in
Stayed 1 night in Jul 2024

10/10 Excellent

abdallah, santa clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great
Stayed 3 nights in May 2024

10/10 Excellent

abdallah, santa clara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great
Stayed 1 night in May 2024

10/10 Excellent

Anica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Haissam, Beirut

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 3 nights in Feb 2024

10/10 Excellent

Haissam, Beirut

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service from all levels of staff. Because this was our second stay, they sent us a bowl of fruit and a Thankyou card. The rooftop bar and restaurant was lovely.
Stayed 1 night in Feb 2024

10/10 Excellent

TAHA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2023

10/10 Excellent

Nudrat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jeries

Stayed 8 nights in Dec 2023

8/10 Good

Dharma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Check in process was very bad. Slow, unfriendly. Room was great and location also v good. Check out was also very good. Pity about the check in.
Stayed 1 night in Dec 2023

6/10 Okay

Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful but my least favourite hotel on trip
It’s a wonderfully presented hotel but in a really boring part of town, also not very walkable in the immediate vicinity, which I usually like to do to explore. In hindsight it’s probably a business trip type hotel. I was also disappointed in service one of the days I stayed, a lady loudly disclosed my room number in the breakfast hall (which I didn’t appreciate for my privacy) and made a fuss while I was in the middle of eating saying breakfast wasn’t included, which it actually was. Even if it wasn’t included it was a silly thing to make a fuss over as if I was going to run away and not pay or couldn’t afford it, which is a rude assumption when I would have happily paid when settling my bill on checkout if it wasn’t included, which it was. Aside from this the staff were generally nice but the breakfast incident left a bad impression and seemed unprofessional. Especially when comparing to some other amazing hotels I’ve stayed in on this trip, this stay fell short of my expectations of Fairmont hotels I’ve enjoyed in other cities.
Stayed 2 nights in Dec 2023

10/10 Excellent

NASER, Richardson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very clean and friendly staff
Stayed 1 night in Dec 2023

4/10 Poor

Hiba

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
I booked a Fairmont expecting to get the fairmont experience, unfortunately that was not the case and I am surprised! I got a room with hair in the bathroom, no tissues, missing amenities and torn bath towels and torn sheets! I made a booking with the salon only to be informed it wasn’t confirmed! Similar situation with the Spa! Staff were not so friendly and barely managed to smile! Booked dinner for a special occasion, nothing was mentioned or celebrated as requested! Very surprised and very disappointed with the whole experience! Oh, not to forget, every night my room key would not work and I would have to go again to reception to get it reactivated! Seriously disappointed!
Stayed 4 nights in Dec 2023

10/10 Excellent

mohamad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good facilities
Stayed 3 nights in Dec 2023

8/10 Good

Islam

Travelled with partner
Liked: Cleanliness, staff & service
Lovely building Lovely breakfast Toiletries lacking given prices and star rating Not located near anything by foot
Stayed 2 nights in Nov 2023

10/10 Excellent

Elie

Liked: Amenities
Very nice hotel, clean, service is great from the team. Welcoming always and great cuisines and food
Stayed 1 night in Nov 2023

10/10 Excellent

Talal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel
Stayed 3 nights in Nov 2023

6/10 Okay

Ane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with lots of luxurious amenities and dining choices in the hotel. The area seems not to have many other dining options except you went to a restaurant from another hotel. We had a terrible nights sleep on the first night due to broken air conditioning. We mentioned it a few times but although it was finally fixed around 6am in the morning, there was no attempt to compensate us for spending so much for a nights while getting no sleep. We thought that was weird as hotels have compensated for less and in this case, we were up all night. They forgot our breakfast order on the morning of our departure - but the chef did make hasty attempts to remedy this which we appreciate. It was not the best of our stays in Jordan even though it was the most expensive and we thought we would use this as a treat for us as a couple, it sadly went sideways for us.

10/10 Excellent

Ayman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7 Stars like Hotel
Stayed 2 nights in Oct 2023

10/10 Excellent

Kaneez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel ever
Amazing hotel with the friendliest staff and awesome food. Should be a 7 star property.
Stayed 2 nights in Oct 2023