6/10 Okay
Jason
22 Sept 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed for one night while attending a nearby concert, and the hotel's parking facilities made it a convenient choice, although it does come at a cost of €25 per day. We were pleasantly surprised to receive a complimentary upgrade to a larger room, which was a nice touch. The room itself was spacious, and the bed was quite comfortable.
While the amenities were fairly basic, they sufficed for our short stay. The bathroom was clean and pleasant, although the towels had an unpleasant smell and some stains, which was disappointing.
Unfortunately, the service was hit or miss. During breakfast, we encountered two staff members who were unprofessional and somewhat rude. When we inquired about payment options after being told at check-in that it would be cheaper to pay at reception, their abruptness was off-putting.
The surrounding area felt a bit rough, which was unfortunate given the event we were attending. There were a few restaurants nearby, but menu options were limited due to the day's events.
Overall, while there were some positives, the service and cleanliness issues detracted from our experience.
Jason
Stayed 1 night in Sep 2024