The hotel room looked clean &well-maintained. However after 1 night, a friend who slept on the sofa bed woke up with rashes. We suspect bedbugs. We told front desk during the night &they said: I just work nights. We asked for change in bed linen &other items that were not already in the room &front desk was overwhelmed. Also, since we asked at night, we were told they do not have access to the linen closet. We had no choice but to stay in the same room. The next day, the same desk clerk told us that we should not have slept on that bed. We told him that we tried to tell him that but he dismissed us. They arranged a room change &in the new room, all 3 of us would wake up with new rashes. Since there was only a couple days left of our stay, we decided to stick with it. We slept on the bed over our blankets to minimize direct contact with the bed. On a side note, the shower in our new room kept switching between hot &cold which was uncomfortable. We would be okay throughout the day outside the hotel, but new rashes would appear every morning. We took images of our rashes &my friend accidentally squashed a small insect on the sofa bed &it left a small blood stain, similar to bedbugs. We took an image of that too. We checked out with rashes &bites all over our arms, legs, neck and faces. Once we returned home, no new rashes appeared, which further confirms to us that the bites were from our hotel stay. On a more positive note, we saw that housekeeping would come every day to clean