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Best Western Annapolis

2.5 star property

Photo gallery for Best Western Annapolis

Exterior
Free daily on-the-go breakfast
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board
Pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
2520 Riva Rd, Annapolis, MD, 21401
  • Westfield Annapolis Mall
    ‪19 min walk‬
  • Anne Arundel Medical Center
    ‪2 min drive‬
  • U.S. Naval Academy
    ‪5 min drive‬
  • Baltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Annapolis

With a stay at Best Western Annapolis in Annapolis, you'll be in the business district, within a 10-minute drive of U.S. Naval Academy and Annapolis Harbour Center. .This hotel is 0.8 mi (1.4 km) from The Kunta Kinte Alex Haley Memorial and 1 mi (1.6 km) from Westfield Annapolis Mall.

What's nearby

  • Westfield Annapolis Mall - 19 min walk - 1.6 km
  • Annapolis Mall Shopping Center - 19 min walk - 1.6 km
  • Anne Arundel Medical Center - 2 min drive - 2.1 km
  • Annapolis Harbor Center Shopping Center - 2 min drive - 1.8 km
  • U.S. Naval Academy - 5 min drive - 5.8 km

Getting around

  • Odenton Station - 16 min drive
  • Baltimore Washington Intl. Airport (BWI) - 25 min drive

Restaurants

  • ‪Panera Bread - ‬4 min walk
  • ‪Neo Pizza - ‬12 min walk
  • ‪Mission BBQ - ‬12 min walk
  • ‪Jalapenos - ‬8 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Annapolis - ‬13 min walk

About this property

Best Western Annapolis

Hotel in Annapolis with free breakfast and a fitness center
Best Western Annapolis offers 98 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Annapolis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and microwaves. 43-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary on-the-go breakfast is served daily.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Guests are offered a complimentary on-the-go breakfast each morning.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per accommodation, per day (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Annapolis Best Western
Best Western Annapolis
Best Western Hotel Annapolis
Best Western Annapolis Hotel Annapolis
Best Western Annapolis Hotel
Best Western Annapolis Hotel
Best Western Annapolis Annapolis
Best Western Annapolis Hotel Annapolis

Best Western Annapolis Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 142 out of 1000 reviews
Rating 4 - Poor. 71 out of 1000 reviews
Rating 2 - Terrible. 76 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Mathew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, good experience. Had some issues with other people yelling but not hotels fault. Good value.
Stayed 1 night in Jan 2025

6/10 Okay

Richard

Stayed 1 night in Dec 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, amenities
Close to amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

tih

Stayed 1 night in Jan 2025

10/10 Excellent

Jp

Travelled with partner
Love it
Stayed 3 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Richard

Stayed 1 night in Dec 2024

2/10 Terrible

Lupei

Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities
Highlight and revelation is the Annapolis Town Center development across Riva Road... Hotel positive - Staff in general very good, cleanliness and especially breakfast staff, breakfast choices, and my fav the hot breakfast! Hotel negative: One front desk clerk had attitude esp. to me as an Expedia booking... No staff issues otherwise. No TV channel guide or TV operation guidance... You are on your own to learn use of remote and how to navigate channels. Also, my first day there was Sunday and Fox channel with 2 football games had reception problem and was unwatchable. Appeared to be resolved the next day, but weather also improved so weather may have made the difference.... Odd it was only one channel with the problem which happened to be important for football!' I think it was Dish service according to channel guide which was scrolling continuously on channel 2, very cumbersome! The other maintenance issue was the first day also had the air handler (cool/heat} replaced... I woke up to awful "mechanical whistle" noise and had to wait about 3 hours before maintenance came, but he resolved quickly once he came! Being a handicap room might have something to do with mechanical issue... perhaps not used too often... However, I found the room very clean and comfortable after air handler was replaced! Despite the negatives over my 4 night stay, I rate the hotel as 4 out of 5 mainly because of the welcoming and competent staff, except for one individual. Thx! --JMc

10/10 Excellent

Nancy

Liked: Staff & service, property conditions & facilities
Only thing I was concerned about being a single woman alone and a smoker and standing outside in the dark especially after seeing someone kinda out of place walking around. Was afraid to even go get ice. And I am not easily intimidated but my senses told me something wasn’t right about this person walking around
Stayed 1 night in Dec 2024

8/10 Good

Doug

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds and plenty of pillows. Room had fridge and microwave which is always nice. The room has an outside entranc and no elevator.. That didn’t bother me but others may not like that. We would stay here again.
Stayed 3 nights in Dec 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well lit parking lot
Stayed 1 night in Dec 2024

6/10 Okay

Carol

Liked: Staff & service
It was out of the way but very quiet.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Our towels were taken after our 1st night’s stay. We called to get more, but didn’t get them until we were ready to check out the morning of our 2nd night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Abigail

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Abigail

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The staff was nice and rooms were clean. Free breakfast was okay. Someone broke into my car 2 nights in a row and it took 2 days for me to get ahold of the manager for the footage, it’s been 4 days and I still haven’t heard anything it was not taken seriously.
Stayed 1 night in Dec 2024

8/10 Good

Skyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Larry Smith

Business traveller
Disliked: Staff & service, property conditions & facilities
Do not stay there if you can find anywhere else!
What ever you do think twice before you stay at the Annapolis, MD hotel. Breakfast is suppose to be included, but when I came up the first day all the food was gone. I attempted to speak to the server and she look at me turn her back and walk in the back. My biggest problem was with the front desk clerk. I went to him and ask him to let the server know there is no food. His answer I don't work that part. I ask to speak to the mgr. and he told me he was office and don't want to be bother on weekend. I ask to cancel my 2nd day and was told that could cancel it but he would not give me back my money and he would not call the hotel manager. I went and contact Hotels.com and they told me after reaching out to him that he would not do the right think and refund my money. All this because I ask him to let the breakfast server know that there was no food. I will never stay at Best Western again and discourage anyone who ask, not to stay there. Ijust wanted them to do the right thing, but the apparent greed and hell with the customer altitude that was to much. Hear my warning.
Stayed 2 nights in Dec 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Beverly

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Jennifer

Disliked: Cleanliness, property conditions & facilities
Smoky non-smoking room
I stayed at this best western for one night with my partner. When I arrived the person at the front desk was courteous but attempted to assign us to a room with 2 beds when I specifically paid an upgrade for a king room, stating that housekeeping was running behind. When I said I paid for the upgrade I was given the king room without any wait which I found curious. We were given a non-smoking room, but when I entered the room it smelled like the smoking section of a Denny’s from the 90’s, which was irritating to my lungs while we were in the room. The front wall of the room seemed extra thin, as we could clearly hear the conversations of other guests as they walked by our room. The blankets were thin and it was chilly overnight bc the heat only was either off or on full blast. Overall the stay was just okay.
Stayed 1 night in Dec 2024