With a stay at Zenitude Hôtel - Résidences Les Hauts d'Annecy, you'll be centrally located in Annecy, within a 10-minute drive of Lake Annecy and Thiou. .This eco-certified aparthotel is 1.8 mi (2.9 km) from Annecy Castle and 1.8 mi (3 km) from Musée-Château.
Notre-Dame-de-Liesse Church - 6 min drive - 4.0 km
Palais de l Ile - 6 min drive - 4.2 km
Getting around
Annecy Station - 4 min drive
Chambery (CMF-Chambery - Savoie) - 36 min drive
Restaurants
Restaurant l'Ile Bleue - 15 min walk
Jadelight Buffet - 8 min walk
Burger King - 10 min walk
KotoKoto - 14 min walk
Basilic & Co Annecy - 12 min walk
About this property
Zenitude Hôtel - Résidences Les Hauts d'Annecy
Eco-certified aparthotel in Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy offers 150 accommodations with coffee/tea makers. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.
Bathrooms include showers. Flat-screen televisions come with digital channels.
Make yourself at home in one of the 150 guestrooms, featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and bike parking.
Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include luggage storage, laundry facilities, and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Free WiFi
Parking and transport
Covered self parking on site (EUR 3 per night)
Wheelchair-accessible parking available
Electric car charging station on site
Family friendly
Children's dinnerware
Kitchenette
Fridge
Stovetop
Microwave
Coffee/tea maker
Electric kettle
Cookware/dishes/utensils
Toaster
Dining
Buffet breakfast available for a fee daily 7 AM–10 AM: EUR 12.90 for adults and EUR 6 for children
Bedrooms
Bed sheets provided
Bathrooms
Shower
Hairdryer (on request)
Shampoo
Towels provided
Eco-friendly toiletries
Entertainment
Flat-screen TV with digital service
Outdoor areas
Outdoor furniture
Laundry
Laundry facilities
Work spaces
Desk
Coworking space
Comfort
Heating
Pets
Service animals exempt from fees
Pet friendly
EUR 5.00 per pet per night
1 total pets
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Grab bar near toilet
Raised toilet seat
Soundproofing
Wheelchair-accessible
Wheelchair-accessible parking
Smoke-free property
Services and conveniences
Luggage storage
Front desk (limited hours)
No housekeeping
Location highlights
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
150 rooms
At least 80% of food locally sourced
Bulk dispenser for toiletries
Recycling
Comprehensive food waste policy
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 6:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:30 AM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 5.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 200 per accommodation, per stay
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 12.90 for adults and EUR 6 for children
Covered self parking fee: EUR 3 per night
Pet fee: EUR 5.00 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Zenitude Hôtel-Résidences Hauts d'Annecy House
Appart Annecy Seynod
Zenitude Hôtel-Résidences Hauts d'Annecy
Appart Hotel Annecy Seynod
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel Résidences Les Hauts d'Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel
Zenitude Hôtel - Résidences Les Hauts d'Annecy Aparthotel Annecy
Zenitude Hôtel - Résidences Les Hauts d'Annecy Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 147 out of 516 reviews" "
10 - Excellent
147
Rating 8 - Good. 227 out of 516 reviews" "
8 - Good
227
Rating 6 - Okay. 79 out of 516 reviews" "
6 - Okay
79
Rating 4 - Poor. 38 out of 516 reviews" "
4 - Poor
38
Rating 2 - Terrible. 25 out of 516 reviews" "
2 - Terrible
25
7.8/10
Cleanliness
7.6/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Good
Samuel
24 Jul 2024
Samuel
Stayed 1 night in Jul 2024
6/10 Okay
Sarah
Travelled with family
4 Jul 2024
They couldn’t find it it reservation when we first arrived. Eventually I told them it was through Expedia and they were able to find it, but it was confusing. The apartment was spacious and beds were good.
Sarah
Stayed 1 night in Jul 2024
8/10 Good
Marinda
Travelled with group
1 Jul 2024
Liked: Cleanliness
A little crowded for 4 adults
We were 2 Couples traveling together .. we saw the photos on hotels.com, and it look as if both rooms were seperate with a bathroom in the hallway... this was not the case... the bathroom is ensuite with the bedroom, so the couple in livingroom had to walk through the bedroom to get to bathroom... this was not good. PLEASE .. in description of your apartment... call this an en suite bathroom.. or make the photos more reliable...then we would have known and not booked it, or booked 2 rooms...
Good: quiet
Bad. Its like a college dorm in a parking lot. Tired and needs to be blown up and redone. Sheer curtains only where everyone can look in. Brown and yellow decor like the sixties. Large place outside with just conctrete and cars. with not one seat to sit outside. Nowhere. The bathroom and kitchen was disgusting. Old and dirty.
Was a bit far for Annecy Film festival, but bus was very close and ran frequently. Staff were helpful and room was very comfortable. Nice to have kitchen. Parking was small extra charge per day.
Denise
10/10 Excellent
Christine, Perth
Travelled with group
5 Jul 2023
Liked: Cleanliness, amenities
Very friendly staff, able to check in early was great. Secure parking. Very clean and comfortable room even though on the small size.
Amazing for the price, with the little kitchen you have all you would ever need!
Santiago
Stayed 2 nights in Oct 2022
4/10 Poor
Laurent
Travelled with family
9 Aug 2022
Liked: Cleanliness
Pas top!
Le studio était propre et bien équipé. L’hôtel n’est pas climatisé donc il fait très chaud dans la chambre en ce moment. Obligé de dormir avec la fenêtre ouverte. Le problème c’est que la résidence loue des des studios long terme à des ouvriers de l’est qui chaque soir se retrouve tardivement dans le parking, boivent et parlent fort. Personne ne leur dit rien malheureusement!
Personnel peu attentif!
Laurent
Stayed 3 nights in Aug 2022
4/10 Poor
Laurent
Travelled with group
8 Aug 2022
Liked: Cleanliness, room comfort
Not that Zen! Staff training required!
Group of friends staying over for a 3 days seminar in town, we chose this residence for its location and mix of inventory in apartments.
The studios are of a good set up. The bathroom and shower is spacious. The mattresses and linen of good quality. The kitchenette is well equipped and allows one to cook with all equipment provided. You can also order food and drinks at the reception. The set up of 14 series is a bit awkward for a twin with a wall separation, Not the best for a couple but ok for friends. Unfortunately the receptionist was not able to do a room change as the hotel was full.
The hotel has no AC and the room was extremely hot. We got to know from other friends staying with our group that we could borrow fans with a 20 euro deposit for each piece.
The residence welcomes short and long term residents. It kind be very noisy with some neighbors especially during weekends. Try to avoid rooms facing the outdoor car park.
Overall the stay was not bad. Unfortunately I had a very bad interaction with the check out receptionist, Despite the fact that I had informed the hotel of a change in one of my booking. I was overcharged. When I tried to discuss with the employee, she was very stubborn, unpolite and unprofessional with me and did not solve the issue.
Staff is overall not well trained and unprofessional. understand that Horeca in France is going through challenges but there is no reason that the customer being treated this way. Unacceptable. Will not return.
Laurent
Stayed 3 nights in Aug 2022
10/10 Excellent
Ashley
Travelled with group
28 Jul 2022
Liked: Cleanliness, room comfort
Ashley
Stayed 1 night in Jul 2022
8/10 Good
Lukasz
20 Jun 2021
Liked: Cleanliness, room comfort
Positive impressions only
Great clean place to stay for couple. Hotel was clean good location and friendly staff.
Lukasz
Stayed 1 night in Jun 2021
2/10 Terrible
bibi
Travelled with family
18 Sept 2020
Liked: Cleanliness
Disliked: Room comfort
No place for a family
The one bedroom was too small that we didn’t have enough place to put our luggage and open them. The main area was also very small with a broken sofa bed. There was no air conditioner and not much circulation. It was hell warm. Not even a decent view. The room that they checked us in for 3 adults and one kid, was barely enough for a couple
This is more like a student Hostel than a Hotel. The room was very bare and plain, no headboard, pictures etc., bathroom was ok, kitchenette basic. I would not recommend anyone to stay here.
This is more like a mediocre hostel than a hotel. No ac in the rooms, extra charge for fans and parking even though the gate was broken so lot was not secure. Our last room had holes in the walls, was dirty and my grandchild had to sleep on cushions on the floor because the pullout couch had springs that protruded through the mattress. Wallpaper was ripped away from walls and breakfast was just adequate.