6/10 Okay
M
11 Jul 2024
Liked: Cleanliness
Disliked: Staff & service
Unpleasant stay
On the time of booking, I've asked for a comfortable room and they have booked me to an small room on the 4th floor without elevator.
It was the most unpleasant stay as when I arrived after a long flights and there were no water to get washed or take shower. The receptionist were unable to communicate in English and had to call the unpleasant and undermining manager and he said there is a problem in the area. I've checked around 8 hotels in the area and all had water even there was the water in the ground floor but this arrogant man didn't accept the reality.
Many things that was advertised was not available, such as 1 no English speaking receptionist, 2 no electrical kettel, no water and even didnt have manner and understanding to provide water bottles, very smelly room, no English channels, no shower hook, and above all very arrogant manager. I wanted to stay for one week but i moved out as there are many nice hotels around and even with better facilities and cheaper
M
Stayed 2 nights in Jul 2024