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Hotel Docklands

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Docklands

Exterior
Exterior
Lobby
Superior Double Room
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Business services
    Business services

Explore the area

Map
Kempischdok - Westkaai 84-90, Antwerp, 2000
  • Port of Antwerp
    5 min walk
  • Museum Aan de Stroom
    11 min walk
  • De Keyserlei
    20 min walk
  • Antwerp (ANR-Antwerp Intl.)
    26 min drive

Room options

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony

Standard Double Room, Balcony

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for City Twin Room

City Twin Room

City Twin Room

  • 16.5 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Economy Room, 1 Queen Bed

Egyptian cotton sheets, in-room safe, desk, laptop workspace

Economy Room, 1 Queen Bed

  • 10 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for City Double Room

City Double Room

City Double Room

  • 16.5 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

Antwerp

Located in Antwerp (De Kaaien), Hotel Docklands is a 5-minute walk from Port of Antwerp and 11 minutes by foot from Museum Aan de Stroom. .This eco-certified hotel is 1.4 mi (2.2 km) from Antwerp Market Square and 1.4 mi (2.2 km) from Cathedral of Our Lady.

What's nearby

  • Port of Antwerp - 5 min walk - 0.5 km
  • Museum Aan de Stroom - 11 min walk - 1.0 km
  • Antwerp Zoo - 4 min drive - 2.5 km
  • Antwerp Market Square - 4 min drive - 2.3 km
  • Sportpaleis - 5 min drive - 3.9 km

Getting around

  • Antwerp Noorderdokken Station - 6 min drive
  • Antwerp Port House Tram Stop - 15 min walk
  • Antwerp (ANR-Antwerp Intl.) - 26 min drive

Restaurants

  • ‪Den Tros - ‬4 min walk
  • ‪Knabbel en Babbel Dam - ‬4 min walk
  • ‪Georges espressobar - ‬3 min walk
  • ‪Djingel Djangel - ‬5 min walk
  • ‪Bar Du Port - ‬5 min walk

About this property

Hotel Docklands

Eco-certified Antwerp hotel in De Kaaien with a bar
Hotel Docklands offers 38 accommodations with safes and hair dryers. Beds feature Egyptian cotton sheets. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 38 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Antwerp? This hotel has 484 square feet (45 square meters) of space consisting of conference space and a meeting room.
Buffet breakfasts are available for a surcharge on weekdays between 7 AM and 10 AM and on weekends between 8:00 AM and 11:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 49 ft (EUR 19 per night); booking required

Food and drink

  • Buffet breakfast available for a fee 7 AM–10 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 17.50 per person
  • 1 bar

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (484 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 AM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:30 PM
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35 per night
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.50 per person
  • Nearby parking fee: EUR 19 per night(49 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Best Western Docklands
Best Western Docklands Antwerp
Best Western Hotel Docklands
Best Western Hotel Docklands Antwerp

Hotel Docklands Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 214 reviews" "
Rating 8 - Good. 98 out of 214 reviews" "
Rating 6 - Okay. 37 out of 214 reviews" "
Rating 4 - Poor. 9 out of 214 reviews" "
Rating 2 - Terrible. 4 out of 214 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Stayed 3 nights in Jul 2024

10/10 Excellent

Jai

Stayed 2 nights in May 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Carsten

Stayed 3 nights in Apr 2024

8/10 Good

O

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great service
Excellent service from the staff. Very nice entry system through the phone. Unfortunately the pillows were square and not comfortable. The mattress has no springs was just one big marshmallow. Once you sink in there's no escape.
Stayed 4 nights in Feb 2024

8/10 Good

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Josée

Stayed 2 nights in Sep 2023

8/10 Good

VDE TRADE SERVICE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

M C E L

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in the coolest area of Antwerp
Great place with friendly staff and delicious breakfast
Stayed 1 night in Mar 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, room comfort
Definitely recommended 3 star hotel
Great location, very quiet room. Breakfast and service both excellent… This hotel was cleaner and more friendly than some better ‘star’ hotels that I’ve stayed in - a really great option for a weekend in Antwerp!
Stayed 2 nights in Sep 2021

2/10 Terrible

Leonid

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reat Stay
Great check in and comfortable weekend trip to Antwerp.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hotel Review
My stay was good, I would have preferred to have a double bed like I asked for but I was told that there was none available even though there only seemed to be 5 people in the hotel. Also improve the breakfast as it is rather expensive for what you get.
Stayed 4 nights in Nov 2019

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very good service - especially Jimmy at the front desk
Stayed 3 nights in Sep 2019

8/10 Good

Diaz, Kalmthout

Liked: Cleanliness, staff & service, room comfort
Good night’s sleep and friendly staff
We spent the night in this up & coming neighborhood that has seen a complete overhaul in recent years. Still quite some construction areas left but it didn’t bother us at all. We got the queen double at the end of the hall which I think is a bit larger with additional seating area, very spacious. The room was clean and holds most amenities but (I think) lacks air conditioning because they provided a ventilator in the closet. We didn’t try breakfast so no idea what that was like. The check in was a breeze and the receptionist was very helpful and friendly. If you arrive by car, remember that they don’t offer parking space of their own but you park (partially paid) in the surrounding area. All in all a good stay, slept well, 3 star hotel rating is accurate as (bath)rooms feel a bit dated, but clean and complete.
Stayed 1 night in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Quiet hotel, felt safe staying there alone. Friendly service
Stayed 2 nights in May 2019

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiting Antwerp
Very comfortable, good breakfast. Large amount of building going on in the vicinity so some noise. A little out of the town
Stayed 1 night in May 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location for my needs and very good food in the breakfast area. Good Wi-Fi and great staff to help.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für diese Preisklasse ein sehr gutes Hotel. Sehr netter Empfangschef, sehr(!!) bemüht mir ein Taxi zu ordern (dauerte trotzdem 60min, eine Frechheit!!!). Zimmer nach hinten raus, sehr ruhig. Würde wieder kommen.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Andrew, Kent UK

Liked: Cleanliness, staff & service
Both Good and Bad.
OK the staff are nice, very nice, I can't fault them. Very friendly and helpful...however... The pillows have to be the worst I have slept on in a long while at a hotel.. No choice of soft or hard here.. Just lumpy. The wallpaper was coming off the wall above the bed. And the tray for the kettle, which actually is the kettle base, didn't have a cable long enough to reach the plug socket on the side of the room where it was placed.. So why bother putting it there? I had to relocate it to the desk on the other side. Some of the curtain rings were off the curtain rail, as a result the room wasn't as dark as it might have been, and I do like a dark room.. Other than that it was fine... None of these things are big enough to put me off staying again. The breakfast is better than the local competition, nicer surroundings and served until a more civilised time at the weekend. And the staff were nice .. Did I mention that? Which I guess means that most of my criticism must land with the hotel company and not with the staff who are great. So I'd stay there again. Be aware that the whole area is undergoing major major infrastructure and building works at the moment, probably for another year. Getting around can be a bit long winded.. And they even give you ear plugs in the rooms in case it gets noisy.. See I told you.. Nice staff.
Stayed 3 nights in Feb 2018

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great hotel stayed last year too. shame about the building work going, will be staying again next year so will improve the area. Few bars cafe around so food and drink available.
Stayed 2 nights in Nov 2017

8/10 Good

jerry, Darlington. UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to amenities
Lovely hotel in walking distance to Central Antwerp
Stayed 1 night in Nov 2017

8/10 Good

Jerry, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, within an easy walk to lots of bars
good hotel in easy walking to central Antwerp and lots of restaurants in easy reach
Stayed 2 nights in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Well located hotel for the maritime quarter
Unfortunately it's mosquito season - who would have expected it in Antwerp in September! Rooms have no air conditioning so balcony door left open and I suffered from mosquito bites (as did other guests, even on the 5th floor). It's also noisy due to traffic but also major building site in the road opposite. (The hotel does provide ear plugs as a matter of routine.) There is no computer in the lobby for guest use (contrary to information in the visitor information book)
Stayed 2 nights in Sep 2017