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Crowne Plaza Antwerp by IHG

4.0 star property

Photo gallery for Crowne Plaza Antwerp by IHG

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Terrace/patio
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Gym
  • Pet-friendly
  • Spa

Explore the area

Map
Gerard Le Grellelaan 10, Antwerp, B-2020
  • Antwerp Expo
    ‪8 min walk‬
  • Justice Palace
    ‪3 min drive‬
  • The Four Seasons
    ‪4 min drive‬
  • Antwerp (ANR-Antwerp Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Standard Room, 2 Single Beds, Accessible Bathtub

Standard Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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Aerial view

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4.1 out of 5, Very good, (1003)
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includes taxes & fees
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About the area

Antwerp

With a stay at Crowne Plaza Antwerp by IHG in Antwerp, you'll be within a 10-minute drive of Sportpaleis and Antwerp Zoo. .This eco-certified hotel is 3.7 mi (5.9 km) from Antwerp Market Square and 0.1 mi (0.1 km) from Ring Road.

What's nearby

  • Antwerp Expo - 8 min walk - 0.7 km
  • Royal Museum of Fine Arts - 5 min drive - 3.5 km
  • Antwerp Zoo - 7 min drive - 4.4 km
  • Green Square - 8 min drive - 4.9 km
  • Antwerp Market Square - 9 min drive - 5.9 km

Getting around

  • Antwerp-South Station - 3 min drive
  • Antwerp Port House Tram Stop - 9 min drive
  • Antwerp (ANR-Antwerp Intl.) - 17 min drive

Restaurants

  • ‪Café Lucien - ‬10 min walk
  • ‪ANNA Living & Bar - ‬1 min walk
  • ‪Melkerij Nachtegalenpark - ‬11 min walk
  • ‪Mercure Antwerp City South - ‬8 min walk
  • ‪Murni Wilrijk - ‬11 min walk

About this property

Crowne Plaza Antwerp by IHG

Eco-certified hotel with a full-service spa and a health club
Crowne Plaza Antwerp by IHG offers 262 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness center. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 262 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite to eat at Anna Antwerp Bistro & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Anna Antwerp Bistro & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: EUR 25 for adults and EUR 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Anna Antwerp Bistro & Bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 104
  • Hand-held shower head
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Crowne Plaza Antwerp
Crowne Plaza Hotel Antwerp
Crowne Plaza Antwerpen Hotel Antwerp
Crowne Plaza Antwerp Hotel
Antwerp Crowne Plaza
Crowne Plaza Antwerp
Crowne Plaza Antwerp by IHG Hotel
Crowne Plaza Antwerp an IHG Hotel
Crowne Plaza Antwerp by IHG Antwerp
Crowne Plaza Antwerp by IHG Hotel Antwerp

Crowne Plaza Antwerp by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 381 out of 1002 reviews
Rating 8 - Good. 436 out of 1002 reviews
Rating 6 - Okay. 119 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Javier

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Way below average customer service. Bad attitude towards guests from the front desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not Worth the Money
Overpriced for what you got - particularly the restaurant. Very little choice for the restaurant menu and the prices were too high for the quality of the food. Advertised as a bar and a restaurant but did not have a separate bar Poor sound insulation between the rooms. Could hear television from room next to mine.
Stayed 3 nights in Nov 2024

10/10 Excellent

N

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

WAHEED

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Common man
Nice hotel; clean and convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

P

Stayed 3 nights in Sep 2024

10/10 Excellent

Luz

Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
cleanless
cleaning service was not good , I stayed 2 nights but bathroom was not cleaned during my stay . beside of beds and pillow were not comfortable
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Oct 2024

10/10 Excellent

Luz

Stayed 2 nights in Oct 2024

10/10 Excellent

Luz

Stayed 1 night in Oct 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Saneicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Radha Krishna Kanth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Anastasia

Stayed 3 nights in Aug 2024

10/10 Excellent

Anand

Liked: Amenities, property conditions & facilities
Very good and friendly staff. They sllowed early check in. That is very nice. Recommend to others to stay there.
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Cristian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza Antwerpen
Close to motorway and city, easy check in, open air parking, great breakfast, super comfy beds, nice shower facilities, clean and decent general presentation. I would stay again. Great customers service from Reception staff. Some things to improve: door repairs, stained carpet, AC is a smelly.
Stayed 1 night in Sep 2024

8/10 Good

Ceyana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff were generally nice and approachable however when we requested extra towels for a family of four in the morning the housekeeper was a bit rude. The swiming pool is only for swimmers there is no shallow area for young non swmmers. Breakfast was good with lots to choose from. All in all a good stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

mezbaur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have had a very good stay at the hotel. However, I had to pay 20 euros per day for parking. This is the first time ever I have found that hotel guests are charged for parking. I hope, the hotel or Expedia should make it very clear while booking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Risha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing
Stayed 1 night in Aug 2024

8/10 Good

Trina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is generally very good. My only complaint is the swimming pool’s temperature is so cold so didn’t enjoy it. The hotel is located in a very busy noisy road, hence can be a bit too much however I was on 8th floor so can’t hardly hear the noise of the city.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a stop over on way to Germany.
Stayed 1 night in Jul 2024