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Crowne Plaza Antwerp, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Antwerp, an IHG Hotel

Exterior
Premium bedding, minibar, in-room safe, desk
Sauna, steam room
Indoor pool
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Spa
    Spa
  • Parking available
    Parking available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Gerard Le Grellelaan 10, Antwerp, B-2020
  • Antwerp Expo
    11 min walk
  • Royal Museum of Fine Arts
    5 min drive
  • Rubens House
    7 min drive
  • Antwerp (ANR-Antwerp Intl.)
    15 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Standard Room, 2 Single Beds, Accessible Bathtub

Standard Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Antwerp

With a stay at Crowne Plaza Antwerp, an IHG Hotel in Antwerp, you'll be a 1-minute walk from Ring Road and 11 minutes by foot from Antwerp Expo. .This eco-certified hotel is 0.6 mi (1 km) from Den Brandt Castle and 0.8 mi (1.3 km) from deSingel International Arts Center.

What's nearby

  • Antwerp Expo - 11 min walk - 0.9 km
  • Royal Museum of Fine Arts - 5 min drive - 3.5 km
  • Antwerp Zoo - 7 min drive - 4.5 km
  • Green Square - 8 min drive - 4.9 km
  • Antwerp Market Square - 9 min drive - 6.0 km

Getting around

  • Antwerp-South Station - 4 min drive
  • Antwerp Port House Tram Stop - 10 min drive
  • Antwerp (ANR-Antwerp Intl.) - 15 min drive

Restaurants

  • ‪Café Lucien - ‬13 min walk
  • ‪ANNA Living & Bar - ‬3 min walk
  • ‪Melkerij Nachtegalenpark - ‬12 min walk
  • ‪Mercure Antwerp City South - ‬11 min walk
  • ‪Murni Wilrijk - ‬11 min walk

About this property

Crowne Plaza Antwerp, an IHG Hotel

Eco-certified hotel with a full-service spa and a health club
Crowne Plaza Antwerp, an IHG Hotel offers 262 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers.

This Antwerp hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness center. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 262 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite to eat at Anna Antwerp Bistro & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10 AM and on weekends from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Anna Antwerp Bistro & Bar - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10 AM on weekdays and 7 AM–10:30 AM on weekends: EUR 25 for adults and EUR 25 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Anna Antwerp Bistro & Bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 104
  • Hand-held shower head
  • Step-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.

Property is also known as

Crowne Plaza Antwerp
Crowne Plaza Hotel Antwerp
Crowne Plaza Antwerpen Hotel Antwerp
Crowne Plaza Antwerp Hotel
Antwerp Crowne Plaza
Crowne Plaza Antwerp
Crowne Plaza Antwerp, An Ihg
Crowne Plaza Antwerp, an IHG Hotel Hotel
Crowne Plaza Antwerp, an IHG Hotel Antwerp
Crowne Plaza Antwerp, an IHG Hotel Hotel Antwerp

Crowne Plaza Antwerp, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 351 out of 949 reviews" "
Rating 8 - Good. 417 out of 949 reviews" "
Rating 6 - Okay. 117 out of 949 reviews" "
Rating 4 - Poor. 42 out of 949 reviews" "
Rating 2 - Terrible. 22 out of 949 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gunther

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

4/10 Poor

Lakshmi

Disliked: Staff & service, property conditions & facilities
Close to highway very noisy. Very slow front desk service.
Stayed 1 night in Jul 2024

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in a well connected locale.
The Hotel is clean, well equipped and the staff were excellent, friendly and incredibly helpful with our requirements. The rooms are well equipped, clean and modern, with excellent coffee facilities in room.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Nice pool but far from centre
The hotel is not too bad. Nice pool for the kids. A bit far from the centre but if you are driving then its ok. Team very friendly. The only reason i gave a 3 star is because we were sat with another family for breakfast and i did not feel comfortable at all. Its supposed to be a hotel not staff room that u go and sit with whoever u want on ur break.
Stayed 3 nights in Aug 2024

8/10 Good

Claire

Stayed 1 night in Aug 2024

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and the staff were friendly. The room was comfortable and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, only minor issue was checkout but dropped card off and awaiting emailed invoice
Stayed 1 night in Jul 2024

10/10 Excellent

benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel with great facilities.
Second time staying at this hotel. Stayed for one night on a business trip. Great hotel with wonderful facilities. Food in the bar is expensive 22 euros for a burger but there is a cafe at the garage next door with cheaper options. Great hotel would definitely stay again. 12:00 check out also really helped as my meeting the next day was not till 1.
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Georges

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Denise

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Ian, Edmonton

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had reservation with supporting documents; property claims no rooms available therefore no stay. Room stay charged and paid for credit card. Matter under dispute.
Stayed 1 night in Apr 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda Cruz
Friendly and helpful staff. The room was clean and had all the necessary amenities.
Stayed 2 nights in Apr 2024

4/10 Poor

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
AC not working
The room was extremely hot, no matter what we did. Opening the window was hardly an option as the noise from the road was extremely loud. The AC wasn’t working properly, again didn’t matter what temperature we tried. Please, fix the ac. Overall hotel is good.
Stayed 3 nights in Mar 2024

10/10 Excellent

Greg

Stayed 1 night in Feb 2024

4/10 Poor

Sukhvinder

Stayed 1 night in Jan 2024

10/10 Excellent

Duncan

Stayed 1 night in Jan 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

2/10 Terrible

Peter

Travelled with family, Travelled with pets
Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Saad

Disliked: Staff & service, property conditions & facilities
The smell
Stayed 2 nights in Sep 2023

6/10 Okay

Luz

Stayed 1 night in Sep 2023

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Upon arrival, the room was extremely hot. We set the A/C to 18 and left for a few hours. When we returned, the room temperature was 23. We spoke with staff, they came up and said that the A/C wasn't able to cool the room any further and it's beyond their control. They brought us a fan to help, however it didn't do much. The electrical outlet had fallen open and was exposed. We requested a box of tissues twice because they weren't refilled, non were ever brought to us. Upon check out, we were asked about our stay, we again explained the problems we experienced and the response was "OK, thank you, see you next time"??? This hotel is far from a 4 star, very dated and it seemed most things don't work and service is a challenge at best. Very disappointed with our experience!