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Hotel Milano Alpen Resort

4.0 star property

Photo gallery for Hotel Milano Alpen Resort

Exterior
Couples treatment room(s), sauna, hot tub, steam room
Premium bedding, minibar, in-room safe, desk
Suite, Balcony (Emotional SPA) | View from room
Junior Suite, Balcony (Emotional) | Bathroom

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Hot tub
  • Pool
  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
Via S. Pellico 3, fraz. Bratto, Castione della Presolana, BG, 24020
  • Le Chiese delle Diocesi Italiane Sanctuary
    ‪18 min walk‬
  • Scanapa Ski LIft
    ‪4 min drive‬
  • Seriana and Scalve Valleys
    ‪12 min drive‬
  • Bergamo (BGY-Orio Al Serio)
    ‪64 min drive‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 22 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Emotional SPA Tower)

Premium bedding, minibar, in-room safe, desk

Suite (Emotional SPA Tower)

  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Suite, Balcony (Emotional SPA)

Suite, Balcony (Emotional SPA)

Suite, Balcony (Emotional SPA)

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Exclusive Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Exclusive Double Room Single Use

  • 30 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Balcony (Emotional)

View from room

Junior Suite, Balcony (Emotional)

  • 37 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Suite, Balcony (Emotional SPA)

Junior Suite, Balcony (Emotional SPA)

Junior Suite, Balcony (Emotional SPA)

  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Junior Suite (Emotional)

Junior Suite (Emotional)

Junior Suite (Emotional)

  • 34 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Exclusive Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Exclusive Double or Twin Room

  • 29 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About the area

Castione della Presolana

With a stay at Hotel Milano Alpen Resort in Castione della Presolana, you'll be in the mountains, within a 15-minute drive of Camonica Valley and Le Chiese delle Diocesi Italiane Sanctuary. .This family-friendly hotel is 1.1 mi (1.8 km) from Orobie Bergamasche Regional Park and 2.3 mi (3.7 km) from Scanapa Ski LIft.

What's nearby

  • Scanapa Ski LIft - 4 min drive
  • Seriana and Scalve Valleys - 12 min drive
  • Camonica Valley - 12 min drive
  • Presolana-Monte Pora Ski Resort - 15 min drive
  • Colere Ski Resort - 38 min drive

Getting around

  • Pisogne Station - 43 min drive
  • Bergamo Orio al Serio Airport (BGY) - 64 min drive

Restaurants

  • ‪Polenteria Edelweiss - ‬3 min drive
  • ‪La Lanterna - ‬9 min walk
  • ‪Bar California - ‬3 min drive
  • ‪Al Mulino da Romy - ‬5 min drive
  • ‪Bar Primula - ‬6 min walk

About this property

Hotel Milano Alpen Resort

Family ski hotel with 2 restaurants
Hotel Milano Alpen Resort offers 25 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor tennis court and an indoor tennis court are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Alpen SPA has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 25 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. A spa tub and a sauna offer a relaxing way to wind down after a day on the slopes. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). You'll be on the slopes in no time with the complimentary ski shuttle.
Enjoy Italian cuisine at Al Caminone, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Castione della Presolana? This hotel has 2476 square feet (230 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
Al Caminone - Overlooking the garden, this Champagne bar specializes in Italian cuisine. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Al Caminone

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Basketball
  • Beach volleyball
  • Bike rentals
  • Full-service spa
  • Game/wildlife viewing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Horse riding/hire
  • Ice skating
  • Indoor pool
  • Indoor tennis court
  • Mini golf
  • Mountain biking
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Rock climbing
  • Sauna
  • A hot tub
  • Steam room
  • Volleyball
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Wedding services

Business services

  • Business centre
  • Conference space (2476 square feet)
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 9 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 120 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 15 years old are not allowed in the spa without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Milano Alpen Resort
Hotel Milano Alpen Resort Castione Della Presolana
Milano Alpen
Milano Alpen Castione Della Presolana
Milano Alpen Resort
Hotel Milano Alpen Resort Hotel
Hotel Milano Alpen Resort Castione della Presolana
Hotel Milano Alpen Resort Hotel Castione della Presolana

Hotel Milano Alpen Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 48 reviews
Rating 8 - Good. 18 out of 48 reviews
Rating 6 - Okay. 2 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all-round hotel
If you’re staying in this area then I thoroughly recommend this hotel. It’s clean, modern, the staff are very friendly and speak good English, and the breakfast is very nice. My room was spacious, and I didn’t see so much as a speck of dust.
Stayed 2 nights in Aug 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Stay
Hotel boutique style hotel close to centre of village.

4/10 Poor

Tom, Fjerdingby

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Overrated
Om the positive side: Good size room if upgraded to a room with balcony. Negative: Reception is tiny, partly hidden behind a wall hence difficult to locate. Connected to the "lobby" is a kindergarten. It is at times impossible to talk with the attendant due to notice. Resturant is partly covered with a worn dirty carpet. Reminds me of an old East European hotel. Elderly homes in nearby cities is using the hotel in the summer. Many (and there is a lot) of the old people have hearing issues hence the noise level in the resturant is extremely high. Breakfast is not worth the price. We did not even consider having diner here. There are nice restaurants a short walk away. This hotel is overrated. 2 stars is more correct.

8/10 Good

traveller, Illinois

Liked: Cleanliness, staff & service, property conditions & facilities
nice place
A nice place to relax. The shower plumbing wasn't working properly so water went everywhere and it wasn't a great shower to begin with but the people were so nice and it was a nice place to read and enjoy the mountain views and food was good (it's Italy!).

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, with amazing spa and excellent food
Had a great experience and definetely will be back

10/10 Excellent

Nina , uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most Beautufull Hotel in the Dolomites! Stunning decor,very big rooms ,breathtaking views of the mountains highest quality facilities,the biggest & most amazing wooden bath tub with views of the mountains !! Stunning food .And a very luxurious Spa to top it off - we didn't want to leave! The most friendly and helpful staff . Had the most Amazing time!! And already planning a Summer visit & stay . Highly recommend .

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Luca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima soluzione per godersi la montagna da vicino. Accoglienza ottima, come tutto il personale: gentili e sorridenti Camera ( la nostra exclusive ) vista montagna spaziosa e moderna. Alcune pecche: abbiamo prenotato un matrimoniale… ci siamo trovati due letti singoli uniti, è stato fastidioso. Doccia un po’ datata e con segni d’usura. Nota di merito per i cuscini. Spa ottima. Sauna e bagno turco in particolare. Unica nota negativa la temperatura troppo bassa per la piscina interna. Ristorante interno all hotel ottimo, mangiato molto bene Colazione variegata. Tuttavia la scelta del salato è molto ristretta ( solo cotto e crudo con formaggi). Sarebbe stato gradito uova, pancetta e qualcosa di più tipico della zona. Nel complesso un ottima esperienza
Stayed 1 night in Dec 2023

8/10 Good

MASSIMILIANO

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Altes Gebäude und teils ungepflegten Einrichtungen wie Sanitäranlagen oder div. Innen /-Aussen Gebäudeteile.
Stayed 2 nights in Jan 2020

8/10 Good

donatella

Liked: Cleanliness, staff & service, property conditions & facilities
Fuga dal grande caldo
Per sfuggire alla calura estiva, abbiamo però trovato la camera senza aria condizionata. Per fortuna la sera si rinfresca, ma ho dovuto dormire con vetri e tende oscuranti aperti. Centro benessere carino, piccola piscina, con giardino, frutta e tisane. A disposizione accappatoi, teli, e ciabattine. Colazione a buffet con tutto quello che si può desiderare. Ristorante molto chic, con piatti della zona e non, molto raffinati. Personale squisito. Ci tornerei
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L'hotel è veramente gestito perfettamente. Pulizia, professionalità, cortesia, massima qualità sono solo alcune caratteristiche che tutto il personale mette a disposizione degli ospiti. Camere pulite e ben arredate (consiglio la doppia exclusive perché è veramente spaziosa. Tenendo conto che viaggivamo con bimbo di 3 anni e cane è stata una scelta azzeccatissima) cibo assolutamente perfetto (colazione pranzo e cena). Personale super qualificato in ogni servizio della struttura (reception, ristorante bar, spa ecc) tutti gentilissimi. Abbiamo soggiornato per due volte primavera e inverno per 3 notti e non vediamo l'ora di tornare. Al mattino c'è l'accesso libero alla spa anche per i bambini e questo ci ha salvato nelle giornate con tempo non favorevole. Consiglio assolutamente questa struttura sotto tutti i punti di vista (anche vicinanza con parco giochi e centro paese)
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pausa relax a pochi km da Milano
Bella struttura in una tranquilla zona di montagna a breve distanza da Milano, personale molto cortese. Peccato per la SPA con acqua della piscina un po' fredda (per essere una spa) e con accesso consentito ai bambini solo la mattina: capisco la scelta, ma la fascia oraria (fino alle 12.30) è davvero limitata.

10/10 Excellent

Eleonora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Giulio, Milano

Liked: Staff & service, property conditions & facilities, room comfort
Struttura alberghiera bella. Personale disponibile e cordiale. Camere in ordine e pulite ma, nella mia, la pulizia della vasca da bagno lasciava a desiderare. Lo scarico era con evidenti tracce di ruggine, lo smalto del fondo era scrostato con croste sullo scarico ed il silicone sui bordi aveva la muffa in alcuni punti. Il ristorante "il caminone" offre ottimi piatti anche se un po' troppo cari rispetto ad altri ottimi ristoranti nei pressi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schöner Urlaub
Das Hotel kann ich mit gutem Herzen weiter empfehlen

8/10 Good

Michele, milano

Liked: Cleanliness, staff & service, room comfort
zona spa poco curata con docce rotte, sanificatori scarichi, acqua della grotta fredda e sporca, tisane annacquate. conviene a mala pena se hai dormito in hotel perchè l'accesso è gratis.

10/10 Excellent

Cinzia, Lainate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax tra i monti
Bellissima vacanza rilassante e vedute paradisiache tra i monti...buona cucina e passeggiate salutari.

8/10 Good

gloria

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

STEFANO, Monza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mordi e fuggi in montagna
La location è appena fuori dal centro dell'incantevole paesino di Bratto, in una zona silenziosa e tranquilla. Abbiamo pranzato nel ristorante dell'Hotel dove gentilezza e qualità del servizio sono semplicemente fenomenali. Gli amanti del buon vino troveranno la cantina più rifornita di tutta la valle. Prendete poi il caffè o un aperitivo nella Lounge o rilassatevi nella SPA. E' una esperienza che non dimenticherete facilmente. La camera è spaziale, grande, comodidissima, bel bagno e una spa compresa nel prezzo al piano terra!! Straconsiglio questo Hotel!!

10/10 Excellent

massimo, Milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OSPITALITA' E RELAX
Ottima professionalità sia della direzione che direzione degli inservienti. Ottima colazione. Ottimi servizi in camera. Relax assicurato. Ottima posizione.

10/10 Excellent

Arild, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel, nice area and friendly staff
Superb hotel and very friendly staff. Nice area with lots of fine hiking routes. Very good restaurant and a nice SPA at the hotel. The only thing to remark was the lack of air condition in the room despite the fact that it said AC on the room details when I booked. It turned out it is two separat buildings and the one we got our room had no AC. It was unusally warm when we was there. I gues it is very rear that AC is necessary.