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Mövenpick Resort & Residences Aqaba

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mövenpick Resort & Residences Aqaba

4 restaurants, breakfast, lunch, dinner served; international cuisine
4 outdoor pools, open 8:00 AM to 7:00 PM, pool umbrellas, pool loungers
Front of property
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast (JOD 12 per person)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Breakfast available
  • Bar
  • Air conditioning

Explore the area

Map
King Hussein Street, P.O Box 678, Aqaba, 77110
  • Early Islamic Ayla
    1 min walk
  • Formosa Chinese Restaurant
    3 min walk
  • Eilat Central Bus Station
    16 min drive
  • Aqaba (AQJ-King Hussein Intl.)
    15 min drive

Room options

View all photos for Superior Twin Room, 2 Single Beds, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Sea View

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout curtains

Twin Room, 2 Bedrooms (Residence)

  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Bedrooms (Residence)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Bedrooms (Residence)

  • 100 sq m
  • Partial sea view
  • Sleeps 4
  • 2 King Beds

View all photos for Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence)

Room, 1 Bedroom (Residence)

  • 55 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room, 2 Single Beds, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

Suite, 2 Single Beds, Sea View

  • 68 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 3 Bedrooms

In-room safe, desk, laptop workspace, blackout curtains

Room, 3 Bedrooms

  • 185 sq m
  • Partial sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 3 Bedrooms, Sea View

Room, 3 Bedrooms, Sea View

Room, 3 Bedrooms, Sea View

  • 200 sq m
  • Sea view
  • Sleeps 6
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 34 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

About the area

Aqaba

A stay at Mövenpick Resort & Residences Aqaba places you in the heart of Aqaba, steps from Early Islamic Ayla and 8 minutes by foot from Palm Beach. .This beach hotel is 0.7 mi (1.1 km) from Sharif Hussein bin Ali Mosque and 0.9 mi (1.5 km) from Saraya Aqaba Waterpark.

What's nearby

  • Early Islamic Ayla - 1 min walk
  • Palm Beach - 8 min walk
  • Sharif Hussein bin Ali Mosque - 9 min walk
  • Aqaba Fort - 16 min walk
  • Port of Aqaba - 6 min drive

Getting around

  • Aqaba (AQJ-King Hussein Intl.) - 15 min drive

Restaurants

  • ‪نفيسة - ‬9 min walk
  • ‪Aurjwan Café & Restaurant - ‬6 min walk
  • ‪Buffalo Wings & Rings Jordan - Aqaba - ‬4 min walk
  • ‪Diwan - ‬6 min walk
  • ‪Captain's Restaurant - ‬5 min walk

About this property

Mövenpick Resort & Residences Aqaba

Luxury hotel on the beach, with 4 outdoor pools
Mövenpick Resort & Residences Aqaba offers 297 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach and a health club are featured at the hotel. 4 outdoor swimming pools and 2 spa tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness center, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 297 air-conditioned rooms featuring flat-screen televisions. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Treat yourself with massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools or 2 spa tubs, you can spend some time at the private beach. Additional features at this Mediterranean hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Palm Court Restaurant, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Aqaba? This hotel has 3498 square feet (325 square meters) of space consisting of a conference center and 3 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Palm Court Restaurant - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Abu Nawwas Fun Pub - Overlooking the garden, this pub specializes in local and international cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Bakery Shop - Overlooking the garden, this café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Red Sea Grill - Overlooking the garden, this theme restaurant specializes in seafood and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Al Shatt Restaurant - This theme restaurant specializes in Turkish cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Mövenpick Resort & Residences Aqaba are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, English, Filipino, French, Hindi, Indonesian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: JOD 12 for adults and JOD 6 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Palm Court Restaurant
  • Abu Nawwas Fun Pub
  • Bakery Shop
  • Red Sea Grill
  • Al Shatt Restaurant

Things to do

  • 4 outdoor pools
  • 2 hot tubs
  • Access to nearby outdoor pool
  • Beach volleyball
  • Beach yoga
  • Bike rentals
  • Children's pool
  • Designer shops
  • Fitness centre
  • Lifeguards on-site
  • Playground
  • Sauna
  • Spa services
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3498 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: JOD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: JOD 40

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from King Hussein International Airport (AQJ) only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JOD 45.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: JOD 90
  • Christmas Eve (24 December) Gala Dinner per child: JOD 45 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: JOD 109
  • New Year's Eve (31 December) Gala Dinner per child: JOD 55 (up to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JOD 12 for adults and JOD 6 for children
  • Early check-in fee: JOD 40 (subject to availability)
  • Late check-out fee: JOD 40 (subject to availability)
  • Rollaway bed fee: JOD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and drink are not permitted on the premises unless approved in advance by the hotel.

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
The seasonal pool will be open from March to October
Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Aqaba Moevenpick
Moevenpick Aqaba
Moevenpick Resort Aqaba
Mövenpick Resort Aqaba
Mövenpick Aqaba
Movenpick Resort Aqaba
Movenpick Aqaba
Mövenpick Resort Residences Aqaba
Moevenpick Resort Residences Aqaba
Movenpick Resort Residences Aqaba
Moevenpick Hotel Residence Aqaba
Moevenpick Resort And Residence Aqaba
Moevenpick Resort & Residence Aqaba Hotel

Mövenpick Resort & Residences Aqaba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 376 out of 684 reviews" "
Rating 8 - Good. 203 out of 684 reviews" "
Rating 6 - Okay. 60 out of 684 reviews" "
Rating 4 - Poor. 24 out of 684 reviews" "
Rating 2 - Terrible. 21 out of 684 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamil

Good but small bathrooms
Stayed 2 nights in Sep 2024

4/10 Poor

Samira

Travelled with family
The people degrade you. If you are not of Muslim religion it’s very hard
Stayed 2 nights in Aug 2024

6/10 Okay

haya

Travelled with partner
Liked: Cleanliness
The staff were nice and always smiling, the hotel was overall clean and spacious, the adults pool was nice and empty, and they let us stay a bit longer for late checkout. However we wouldn't rate this as 5 stars hotel or stay here again as we are disappointed by a few things, the facilities are old, the room balcony is not private- and the sea view room we paid for was not really close to the sea. There were too many pigeons around the hotel including the pool which is not hygienic, the breakfast buffet was the same everyday and the food was not always fresh, it took the staff more than 40 minutes to get us Cappuccino after asking 3 times and it wasn’t even a real Cappuccino, the next day they forgot to bring the omelette we ordered and we ended up giving up- i would recommend to get coffee and omelette by waiting in line instead or ordering at the table. The hotel have a policy of not letting in any food or drinks from outside and searching bags, they charged us way too extra for it, although we wanted to bring it to the room. I have never seen this in any of the hotels i stayed in around the world. If they want people to buy drinks and food from the hotel it needs to be improved with lower prices!
Stayed 3 nights in Jul 2024

6/10 Okay

Mohd

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good but..
The hotel was very good and in down town aqaba which is great that it’s near everywhere else but why the hotel is still using pepsi and nestle while they are boycotted. And the food at breakfast is not fresh.
Stayed 3 nights in Jun 2024

10/10 Excellent

amirah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the price
Stayed 3 nights in Mar 2024

8/10 Good

Akram, Edmond

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though the check in was uneasy, all else was great. The staff were incredibly helpful and courteous. Aqaba is a beautiful, clean and friendly city that we always enjoy coming back to.
Stayed 3 nights in Jan 2024

10/10 Excellent

Wesam, Jerusalem

Stayed 4 nights in Dec 2023

4/10 Poor

Simon

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing for most expensive hotel on our trip
Check in very slow and 1 desk open, rooms dated and need investment, air conditioning noisy and not very effective
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Aqaba as the Hotel sits across from the water with a second level enclosed causeway that connects to the waterfront pools, restaurants and sandy beach. The hotel is well appointed with great staff and amenities. In fact, my son was seen by the hotel’s doctor and treated within 30 minutes of our call to the front desk - excellent attentive service.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Aqaba
Wonderful stay at a very well-run hotel with excellent amenities. Spacious suite that the receptionist gave us as a free upgrade. Helpful unobtrusive staff. Used the lap pool every morning and enjoyed the beach in the evening. Food excellent.
Stayed 2 nights in Nov 2023

8/10 Good

Hazim

Liked: Cleanliness, amenities
Expensive
Stayed 3 nights in Oct 2023

10/10 Excellent

Itay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
Perfect Hotel! My stay at this hotel was truly impressive. The staff's hospitality was excellent, and they went above and beyond to ensure that my stay was a positive experience. They were always friendly, courteous, and ready to assist with any questions or requests I had. The room I stayed in was exceptionally pleasant. It was clean, well-organized, and equipped with all the necessary amenities. The bed was comfortable, and the atmosphere in the room was soothing and enjoyable. The room amenities included entertainment options, a television, comfortable chairs, and more - everything needed to feel at home. The hotel is located in an excellent location. It is close to restaurants, cafes, shops, and tourist attractions. I had easy access to explore the beautiful and captivating city. Overall, I had a fantastic stay at this hotel, and I'm sure I will return in the future. I highly recommend this place to anyone looking for a pleasant, clean, and well-located accommodation.
Stayed 3 nights in Sep 2023

10/10 Excellent

meital

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay at the Movenpick in Aqaba, Jordan. A true 5 star experience.
Stayed 1 night in Aug 2023

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Nasir

Stayed 4 nights in Aug 2023

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
We had such a lovely and relaxing stay in this beautiful hotel! The staff was so friendly welcoming and professional; our rooms were amazing! We enjoyed swimming in the Red Sea as well as in the swimming pools; the restaurants served delicious food. The inside of the hotel and the outside are stunningly beautiful!! I wish we could have stayed longer!
Stayed 1 night in Jul 2023

8/10 Good

Lina

Stayed 2 nights in Jul 2023

10/10 Excellent

Carole Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Movenpics you stole my heart
I didn't want to leave... ❤️
Stayed 1 night in Jul 2023

8/10 Good

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice resort with a lot of potential. It was extremely clean and especially my room was spotless- love the housekeeping staff. While the restaurant and front desk staff were fantastic, they were understaffed in the afternoon and evening every day I was there, which meant waiting excessively long times to get a drink and meals during peak hours for happy hour and dinner and check in time. The staff was very gracious to go as fast as possible. The resort needs to look into short staffing and also some other things like the room temperature could not be cooler than 25 degrees when it was very hot outside making it too warm to properly sleep. Also the pool attendants and landscapers were not very accommodating to guests. Landscaping was spraying for bugs during the midafternoon right around guests. That is toxic chemicals which should be done very early morning or at night.
Stayed 1 night in Apr 2023

10/10 Excellent

Jean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all excellent. Very efficient, helpful & kind. Special acknowledgement to Mustafa & Baraa at the reception desk. Both went out of their way to resolve some issues. Cecelia in the Lobby Bar is so kind, professional & efficient. She needs more help during happy hour, but she did a great job. Jeandelle who works at the Turkish Restaurant & breakfast is very professional, courteous & effective. All of the staff are to be commended for their excellent service & work ethic. Thank you.
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Beautiful rock and tile building, lots of pools, nice beach although few minutes walk with stairs through hotel’s interior bridge/hall over the road. Food excellent, nice bar/lounge with 7:00 happy hour.
Stayed 3 nights in Mar 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 2 night stay
Stayed 3 nights in Feb 2023

6/10 Okay

Robin Koothoor

Travelled with family
Liked: Cleanliness, amenities
Stayed 4 nights in Feb 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
The hotel is in a good location. It is older than its more upscale hotel neighbors. The breakfast service is problematic. The hotel should set-up a self-serve coffee station and 'egg station' so staff are available to clear and reset tables rather than running for coffee and egg orders. clear, fish lines should be strung across the upstairs pool to prevent the birds from gathering at the pool.
Stayed 3 nights in Feb 2023