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Hôtel La Muette

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel La Muette

Family Room
Front of property
Property entrance
Daily full breakfast (EUR 15 per person)
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Parking available
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
15 Rue Des Suisses, Arles, Bouches-du-Rhone, 13200
  • Place du Forum
    2 min walk
  • Dune
    1 min walk
  • Arles Station
    11 min walk
  • Avignon (AVN-Caumont)
    49 min drive

Room options

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Single Room

Single Room

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

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About the area

Arles

With a stay at Hôtel La Muette, you'll be centrally located in Arles, within a 15-minute drive of Camargue Regional Nature Park and Aurelian Way. .This eco-certified hotel is 0.1 mi (0.2 km) from Musée Reattu and 0.2 mi (0.3 km) from Thermes de Constantin.

What's nearby

  • Place du Forum - 2 min walk
  • Fondation Van Gogh - 2 min walk
  • Arles Amphitheatre - 4 min walk
  • Camargue Nature Park - 5 min walk
  • Espace Van Gogh - 7 min walk

Getting around

  • Arles Station - 11 min walk
  • Nimes (FNI-Garons) - 24 min drive

Restaurants

  • ‪Le Bistrot Arlésien - ‬3 min walk
  • ‪Saveurs et Terroirs - ‬3 min walk
  • ‪Cafè Van Gogh - ‬2 min walk
  • ‪Le Galoubet - ‬2 min walk
  • ‪La Caravelle - ‬3 min walk

About this property

Hôtel La Muette

Eco-certified hotel in Arles
Hôtel La Muette offers 18 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. This Arles hotel provides complimentary wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 18 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional features at this hotel include tour/ticket assistance and a picnic area.
Take advantage of the hotel's room service. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include multilingual staff, luggage storage, and a library. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 10 for children
  • Room service available

Family friendly

  • Children's dinnerware
  • High chair
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Mobile key entry
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staffed during limited hours

Renovations and closures

The property is closed during November, December, and January.

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 10 for children
  • Covered self parking fee: EUR 20 per day (in/out privileges)
  • Rollaway bed fee: EUR 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

De La Muette
De La Muette Arles
Hotel De La Muette
Hotel De La Muette Arles
Muette Hotel Arles
Hotel Muette Arles
Hotel Muette
Muette Arles
Muette
Hotel De La Muette
Hôtel La Muette Hotel
Hôtel La Muette Arles
Hôtel La Muette Hotel Arles

Hôtel La Muette Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 254 reviews" "
Rating 8 - Good. 71 out of 254 reviews" "
Rating 6 - Okay. 8 out of 254 reviews" "
Rating 4 - Poor. 1 out of 254 reviews" "
Rating 2 - Terrible. 6 out of 254 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, walkable to restaurants and the market. Big market on Saturdays that is fun. Staff is very helpful and friendly. Highly recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel in a quaint part of town. Easy to walk to many fine restaurants.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old hotel, but very well maintained.
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location
Great location, service, and friendly staff
Stayed 5 nights in Jul 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The whole town of Arles had a power outage for most of one day and night. The staff were very good about trying to make people comfortable and provided small lanterns, charging for phones, and stayed up through the night to ensure people had their needs
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Stayed 2 nights in Jul 2024

10/10 Excellent

Kellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were friendly and helpful. Excellent location to dining, tourist sites and shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay in Arles
We had a great stay at the Hotel de la Muette in Arles. Staff members were unfailingly polite and helpful, and our room was clean and comfortable. Breakfast offered a nice variety of tasty items. The hotel is conveniently located near the Arena and Place du Forum, and it's walkable (though not necessarily close) to the train station. This hotel would not be a good choice for guests with mobility issues, as there's no elevator, and rooms are reached via a spiraling staircase. (Hotel personnel offered assistance carrying our bags up the steps, but we were able to manage on our own.) As long as you can manage the stairs, this hotel is a gem. I would definitely stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lori

Super nice hotel with great staff and location !!! Rooms are small and stairs challenging Stay on first floor if you have trouble with stairs Very close to sites of Arles Great breakfast but not included
Stayed 4 nights in Jun 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful - avoid at all costs!
Awful! We checked out early after one night due to the huge mould problem in the bathroom, uncomfortable bed and grotty bedroom. We explained that even due to mould, we were ok to pay for the one night we’d stayed, but didn’t want to stay the other six nights we’d booked in advance. They made us pay for a total of three nights (the one we’d stayed plus an additional two) even though the condition of the room was appalling. We had no choice as they had our credit card details and this was the terms and conditions of Hotels.com. The hotel was rude, unapologetic for the terrible condition of the room, and unprofessional. Thankfully we checked into L’Arlatan only a few metres down the road and had a fantastic stay - a world apart from La Muette!
Mould in the bathroom
Mould in the bathroom
Chipped soapdish
Stayed 7 nights in Jun 2024

10/10 Excellent

Mishal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful place- clean rooms, very comfortable beds. The best part of the place is that everyone is warm and friendly and helpful- in a sincere way. We all as a family agreed this was our favorite place to stay in France. Thank you for your great customer service and quality accommodations! Oh and the breakfast was excellent!
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best hotels we booked in France (and we booked several). The location was perfect! The medieval feel of the room was a plus and it was spacious and comfortable. The staff was very helpful and kind, especially Abigail who helped us with the parking and breakfast. The breakfast was outstanding! We wish we would have booked more days in this place! Would highly recommend!
Stayed 2 nights in Jun 2024

8/10 Good

Julio

Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Travelled with family
Liked: Amenities
This property was a gem! The room was set up perfectly for a family of 4 (older children) with two twin beds up in a loft. The room was immaculate, and the breakfast buffet was delicious. The location is quiet.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thierry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly, the property is awesome, like sleeping in a medieval castle and overall the stay was great. Would definitely recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at this Family run Boutique Inn. So unique and felt like staying in a castle. The atmosphere and friendly service was wonderful and we would definitely love to stay here again. Highly recommend it.
Stayed 1 night in May 2024

8/10 Good

ELENA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Poor soundproofing, noise from the neighbours and from the outside. Also strong smell of roasted breakfast in the room. Otherwise, nice place and destination ❤️
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with partner
Liked: Staff & service, property conditions & facilities
It felt like staying with a family friend.
Stayed 2 nights in May 2024

10/10 Excellent

Cyril

Stayed 1 night in May 2024

2/10 Terrible

Jill

Stayed 1 night in May 2024

10/10 Excellent

Caroline

Liked: Property conditions & facilities, room comfort
We can’t wait to return
The hotel is in a fantastic location. The staff were very helpful and friendly. The breakfast was delicious and good value. The hotel was eco friendly with interesting decor - there were nice touches such as homemade yogurt, juices, granola , soap etc We would definitely stay there again.
Stayed 1 night in Apr 2024

10/10 Excellent

Patricia

Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel in the centre of Arles, the room was perfect for a few nights away, and the staff were super helpful. Would definitely recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Duheun

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is lovely modernized medieval style and staff is very kind and helpful.
Stayed 2 nights in Dec 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it love Arles
Service was delightful, very eco friendly, sounds travel between rooms in a building this old super accessible to all the great center town locations
Stayed 3 nights in Nov 2023