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Palms Hotel Trinidad

3.0 star property

Photo gallery for Palms Hotel Trinidad

BBQ/picnic Area
Property grounds
Reception
Front of property
Family Room, 2 Queen Beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View map
35A Eastern Main Road, Arouca
  • Place, Millenium Golf Club
    ‪19 min walk‬
  • Place, Trincity Mall
    ‪20 min walk‬
  • Place, Maracas Beach
    ‪53 min drive‬
  • Airport, Port of Spain (POS-Piarco Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Iron/ironing board, free WiFi, bed sheets

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Arouca

With a stay at Palms Hotel Trinidad in Arouca, you'll be within a 5-minute drive of Trincity Mall and Millenium Golf Club. .This hotel is 26.7 mi (43 km) from Maracas Beach and 3.3 mi (5.3 km) from Cleaver Woods Park.

What's nearby

  • Millenium Golf Club - 19 min walk - 1.6 km
  • Trincity Mall - 20 min walk - 1.7 km
  • University of the West Indies - 8 min drive - 8.0 km
  • Queen's Park Savanah - 19 min drive - 23.0 km
  • Maracas Beach - 53 min drive - 45.4 km

Getting around

  • Piarco Intl. Airport (POS) - 11 min drive

Restaurants

  • ‪La Luna - ‬14 min walk
  • ‪Tommy's Brewing Company - ‬12 min walk
  • ‪The New Dim Sum King - ‬13 min walk
  • ‪KFC - ‬12 min walk
  • ‪D Boss Bar - ‬4 min walk

About this property

Palms Hotel Trinidad

Hotel in Arouca with an outdoor pool and a restaurant
Palms Hotel Trinidad offers 20 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. 32-inch LCD televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include irons/ironing boards, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and barbecue grills. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
You can enjoy a meal at the restaurant serving the guests of Palms Hotel Trinidad, or stop in at the snack bar/deli.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available on request), and limited parking is available onsite.
Palms Hotel Trinidad has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8 AM to 4:00 PM at scheduled times and on request
  • Area shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

More

  • Air conditioning
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 75 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 15 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Palms Hotel Trinidad Arouca
Palms Hotel Trinidad
Palms Trinidad Arouca
Palms Trinidad
Palms Hotel Trinidad Hotel
Palms Hotel Trinidad Arouca
Palms Hotel Trinidad Hotel Arouca

Palms Hotel Trinidad Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 105 reviews
Rating 8 - Good. 34 out of 105 reviews
Rating 6 - Okay. 23 out of 105 reviews
Rating 4 - Poor. 4 out of 105 reviews
Rating 2 - Terrible. 8 out of 105 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my boyfriend stayed at the hotel, It was a very good stay. We really enjoyed the pool and hot tub and the staff were very friendly and answered every question we had. However, the prices for lunch was very expensive. We could have gotten the same lunch for a much cheaper price at an outside restaurant. But besides the prices for food, everything else was very nice and i would recommend the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lexi

Stayed 1 night in Sep 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I suggest is a mini fridge for the standard room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the area and the hotel. A nice quiet cozy place to stay
Stayed 1 night in Sep 2025

8/10 Good

Clarence, Gros Islet

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and helpful staff
Stayed 1 night in Sep 2025

6/10 Okay

Adrian

Stayed 1 night in Sep 2025

10/10 Excellent

Gloria, Brooklyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Johnny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Found mold in the bathroom and the wifi was terrible. The cable was horrendous. No water was provided. The staff were very nice though. For the price, there should have been more or better amenities.
Stayed 7 nights in Jun 2025

8/10 Good

Prakashchandra

Business traveller
Stayed 6 nights in Jun 2025

8/10 Good

Mary

Travelled with family
Liked: Property conditions & facilities
My experience staying at Palm was pretty decent to be honest. I wish the room had more amenities though. The wall unit air conditioner was heaven though, LOL! However, the front desk staff and the manager were very patient, courteous and professional dealing with my transaction. I reserved my room on Palm’s website overseas before coming to Trinidad and there was a miscommunication on my end. I was very impressed how the staff and hotel manager handled my situation. Thank you again for taking of both my mother and I.
Stayed 3 nights in May 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Palms Hotel

Its not the first time I've stayed there (the Palms, Trinidad) i call it my 2nd home. Staff are amazingly friend. Room service is on point & the cleanliness is faultless. I would highly recommend. I staff for weeks at a time. There's plenty of delicious eateries around (minutes walk) Although i love staying at the hotel the only disappointment I had was the restaurant, which has been taken over by Tropical Hand. I was not impressed with this company. There are 2 separate companies & i hope this does nit bring the hotel down
Stayed 16 nights in May 2025

10/10 Excellent

Ronnie

Nice location
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Budget friendly and convenient. Bathroom facilities can be improved
Stayed 1 night in Apr 2025

6/10 Okay

Angela

Travelled with partner
Liked: Cleanliness, staff & service
The staff was lovely. However the quality of the room does not match the price considering on that same day a big brand Hotel was 20 more .. we were expecting at least a similar room experience considering such a minimal price difference.
Stayed 1 night in Mar 2025

10/10 Excellent

Keisha

Stayed 1 night in Feb 2025

6/10 Okay

Segun

Travelled with group
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was an ok property. Is stayed overnight to catch a flight in the morning. It was clean and comfortable; pleasant staff. I would stay here again
Stayed 1 night in Nov 2024

8/10 Good

Tenielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good about the Property, the only complaint i will share is the table and chairs in the breakfast area needs 2 be a bit more sturdy. Almost spilled my hot tea all over my legs
Stayed 3 nights in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rethink stay!

Very dated and looks like an old apartment building. Bathroom shower tile looked old and dirty. Looks like all the money went into the Spa area. EXTREMELY noisy all night!! Doors slamming, loud talking and not to mention the road and traffic noise you hear all night! Only large towels provided. No small wash cloths or anything! The standard room was really small with only a bed and nightstand and tv. Looks like a dated guestroom in someone’s house. Only good for a quick overnight stay nothing more! Hotel staff isn’t friendly either.
Stayed 2 nights in Sep 2024

10/10 Excellent

SHEKELLIAH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and peaceful
Stayed 1 night in Aug 2024

10/10 Excellent

Prunella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I got a real Trinidadian breakfast which i was not expecting. The place was very clean and everyone were very helpful
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Not a bad choice for a short stay.

My stay was average. The hotel is average but its location, close to two malls and restaurants is excellent. I was disappointed that there was no kettle, cups etc. in the room.
Stayed 3 nights in Jun 2024

10/10 Excellent

kishan

Liked: Cleanliness
Stayed 2 nights in Jun 2024

10/10 Excellent

Madhav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute little hotel with great service

Excellent staff and a great little place. Rooms very clean and air conditioned. Showers were great. Pool is small but good. Hot breakfast is nice as well. They have in house masseuse and it’s great.
Stayed 2 nights in Jun 2024

6/10 Okay

Julayne

Travelled with family
Stayed 2 nights in Jun 2024