We stayed as a family of 5 in one of the triple rooms for 10 nights. Needless to say it was very cosy but with a bit of organisation we managed to make it work pretty well.
Facilities at the hotel are great - Onsen is a great treat after a days skiing, washing machine/dryers very useful over the 10 days and the microwave helped to fill in a few meals where we chose to stay in. Breakfast was fantastic, lots of selection western and eastern and the restaurant had a range of dinner options and was pretty well priced from Pizza to Shabu Shabu
Service - absolutely top class, they were extremely kind, polite and unbelievably helpful organising restaurants, taxis, shuttles to skiing etc.
Location - just a few mins walk (uphill) to gondola but a really good shuttle service. A taxi to the main town was about 1800 yen so very reasonable for a meal out.
A great facility made even better by really great staff, would recommend to anyone and a good option for families.