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Suitenhotel Parco Paradiso

4.0 star property

Photo gallery for Suitenhotel Parco Paradiso

2 restaurants, dinner served, Mediterranean cuisine
Suite, Garden View | View from room
View from room
Indoor pool
2 restaurants, dinner served, Mediterranean cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Gym

Explore the area

View map
Via Carona 27, Paradiso, TI, 6900
  • Place, MASILugano Museum of Art of Italian Switzerland
    ‪17 min walk‬
  • Place, Via Nassa
    ‪19 min walk‬
  • Place, LAC Lugano Arte e Cultura
    ‪19 min walk‬
  • Airport, Lugano (LUG-Agno)
    ‪6 min drive‬

Room options

View all photos for Suite, Balcony

Flat-screen TV, DVD player, heated floors

Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, Lake View

Flat-screen TV, DVD player, heated floors

Suite, Lake View

8.0 out of 10
Very good
(7 reviews)
  • 45 sq m
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Balcony

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

Deluxe Double Room, Lake View

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Garden View

Double Room, Garden View

Double Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Economy Double Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View

Suite, Garden View

10.0 out of 10
Exceptional
(11 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, Lake View

Penthouse, Lake View | Living room

Penthouse, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 75 sq m
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

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About the area

Paradiso

With a stay at Suitenhotel Parco Paradiso, you'll be centrally located in Paradiso, within a 5-minute drive of Lake Lugano and Giancarlo and Danna Olgiati Collection. .This family-friendly hotel is 1.6 mi (2.5 km) from MASILugano Museum of Art of Italian Switzerland and 1.6 mi (2.6 km) from LAC Lugano Arte e Cultura.

What's nearby

  • MASILugano Museum of Art of Italian Switzerland - 17 min walk - 1.5 km
  • Via Nassa - 19 min walk - 1.6 km
  • LAC Lugano Arte e Cultura - 19 min walk - 1.6 km
  • Piazza della Riforma - 3 min drive - 2.1 km
  • Palazzo dei Congressi - 4 min drive - 2.5 km

Getting around

  • Lugano-Paradiso - 6 min walk
  • Lugano Funicular Station - 8 min drive
  • Lugano (LUG-Agno) - 8 min drive

Restaurants

  • ‪GourmetBar - ‬8 min walk
  • ‪McDonald's - ‬13 min walk
  • Ristorante Vetta
  • ‪Cafè Retrò Ristorante Tivoli - ‬9 min walk
  • ‪La Veranda - ‬12 min walk

About this property

Suitenhotel Parco Paradiso

Family-friendly hotel with 2 restaurants and a full-service spa
Suitenhotel Parco Paradiso offers 65 air-conditioned accommodations with DVD players and espresso makers. Flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 65 air-conditioned rooms featuring heated floors and flat-screen televisions. Digital programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Mediterranean cuisine at La Favola, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Paradiso? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
La Favola - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Tsukimi Tei - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
Havana Deck Cuban Bar - This cocktail bar overlooks the ocean and specializes in Mediterranean cuisine. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (CHF 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CHF 35 for adults and CHF 18 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Havana Deck Cuban Bar
  • La Favola
  • Tsukimi Tei

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • High chair
  • In-room babysitting
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,292 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Turkish bath

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day
Cribs (infant beds) are available for CHF 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 35 for adults and CHF 18 for children
  • Covered self parking fee: CHF 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 7:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Parco Paradiso
Parco Hotel Paradiso
Parco Paradiso
Parco Paradiso Hotel
Suitenhotel Parco Paradiso Hotel
Suitenhotel Parco Hotel
Suitenhotel Parco Paradiso
Suitenhotel Parco
Suitenhotel Parco Paradiso Hotel
Suitenhotel Parco Paradiso Paradiso
Suitenhotel Parco Paradiso Hotel Paradiso

Suitenhotel Parco Paradiso Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 573 reviews
Rating 8 - Good. 167 out of 573 reviews
Rating 6 - Okay. 40 out of 573 reviews
Rating 4 - Poor. 12 out of 573 reviews
Rating 2 - Terrible. 4 out of 573 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Travelled with partner
Liked: Amenities
Delicious and abundant gourmet breakfast
Stayed 2 nights in Aug 2025

10/10 Excellent

anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location on the hillside overlooking Lugano lake. Suite was lovely and had a pull down bed in living area, not a sofa bed as described, which was a bonus. Meals and drinks in the hotel were expensive but there are other options in the nearby town. Didn't want to leave!
Stayed 5 nights in Jun 2025

8/10 Good

Atiya, Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugano is a beautiful place and this hotel was in a gorgeous location perched on a hill. The staff were helpful with directions to and from sights. The room itself was nice and spacious and felt clean. It was not cheap but the again most things in Switzerland are not cheap. The only disappointment was the toilet seat in the bathroom was an improper fit- it was too small for the bowl and was not stable. The pool was nice but small- would’ve been nicer if it was outdoors in the glass sliding doors were kept open during the day as the weather was so beautiful. Our stay in Lugano was pleasant and we had a lovely time there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bree

Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities
Lovely view over the lake, peaceful and relaxing stay
Stayed 3 nights in Jun 2025

10/10 Excellent

Alaa, Fairfax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and classy hotel, clean and save, breakfast with lake view, I recommend it.
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic staff, fantastic bar, fantastic hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

hamad

Stayed 1 night in May 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Anish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the penthouse suite and it was amazing. The view is incredible and the suite is large with a big balcony accessible from both the master bedroom and the sitting room. The second bedroom was on the smaller side. The only odd thing was only a standing shower in the master but a great larger bathroom for the second bedroom. The place is well maintained and clean (other than the balcony which was a bit rough but the view made up for it). Breakfast was good and again the view from the restaurant was great. Parking is on site both outside and in a garage for a nominal fee. Paradiso train station is a 5 min walk (but up and down quite a few stairs). Most places were an easy walk so the location is great. Just keep in mind it is hilly so short walks can be tiring. Front desk was very helpful and helped plan things to do around the area. Great stay!
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First class service & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Tony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bathroom was awful. I almost tripped and fell down. We wanted free standing shower and they didn’t have that. Receptionist had no clue about local attractions, places to see.
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Douglas, Minato-ku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel situated in a neighborhood about Lugano.
Stayed 1 night in Aug 2024

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Family and I came to stay in July. The hotel was very clean, and safe. Staff were very friendly and very helpful. Came with two small children, so the indoor pool was attractive for them, however, exciting is an outdoor pool. Will utilize their spa and gym facilities, which were also good. Downside to the gym, is that there is no central air, therefore can get very stuffy running on the treadmill. No water is provided at the gym. Overall pleasant day.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, good food, kid Fri
Stayed 2 nights in Jul 2024

4/10 Poor

Arash

Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place if coming to Lugano. Would definitely stay again
Stayed 2 nights in Jul 2024

6/10 Okay

Bianca

Stayed 4 nights in Jul 2024

6/10 Okay

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location, booking for spa not worth it since it closes very early 19:00, basically not usable if you want to have dinner after check in. Kinda disappointing for a “spa hotel”
Stayed 1 night in Jul 2024

10/10 Excellent

Stefano

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. A different level altogether. Incredible views, breakfast and staff. Very new rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

casey

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Lugano

We were visiting places that Avatar Meher Baba visited inn Switzerland. Suitenhotel Parco Paradiso hotel is very reasonable and clean, with extremely efficient staff. We were very impressed by their staff's ability to communicate. I didn't need to use my Creole of French and Spanglish. What really impressed us was the hotel's arrangement with Swiss trains. Staff gave us tickets with QR codes such that we rode free anywhere in the Kanton. Laundry service was also efficient. And the train station us a five-minute walk!
Stayed 2 nights in May 2024

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a coincidence to book at this hotel and it was one of best things happened in our vacation. The lake view was amazing.
Stayed 1 night in May 2024

10/10 Excellent

GARY

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2024