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Rixos President Astana

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rixos President Astana

Property amenity
Turkish bath/hammam, body treatments, hot stone massages, Thai massages
Exterior
2 bars/lounges, pub, lobby lounge
Indoor pool

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Room service
  • Parking available
  • Gym

Explore the area

Map
D. Kunayev Street 7, Astana, 010000
  • Kazakhstan Ministry of Foreign Affairs
    10 min walk
  • Aksam Restaurant
    2 min walk
  • Astana Railway Station
    23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.)
    24 min drive

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

Premium Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

Premium Suite, 1 King Bed

  • 68 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 105 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

Sheraton Astana Hotel

Pool
Spa
Pet-friendly
Kids pool
4.8 out of 5, Exceptional, (48)
The price is NZ$325
for 1 room
includes taxes & fees
10 Jan - 11 Jan
Sheraton Astana Hotel

About the area

Astana

In the heart of Astana, Rixos President Astana is within a 5-minute drive of Keruen and Singing Fountain. .This family-friendly hotel is 1.6 mi (2.5 km) from Presidential Palace and 2.6 mi (4.2 km) from Palace of Peace and Reconciliation.

What's nearby

  • Bayterek Tower - 12 min walk
  • Hazret Sultan Mosque - 5 min drive
  • Astana Arena - 5 min drive
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive
  • EXPO 2017 - 7 min drive

Getting around

  • Astana Railway Station - 23 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 24 min drive

Restaurants

  • ‪Marrone Rosso - ‬14 min walk
  • ‪Saksaul - ‬14 min walk
  • ‪Coffee Boom - ‬14 min walk
  • ‪Big Apple Coffee - ‬10 min walk
  • ‪Discovery Coffee - ‬5 min walk

About this property

Rixos President Astana

Luxury Astana hotel in Yesil District with 2 restaurants
Rixos President Astana offers 183 air-conditioned accommodations with minibars and safes. LCD televisions come with premium satellite channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 8 treatment rooms. Services include hot stone massages, sports massages, Thai massages, and facials. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 183 air-conditioned rooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at Al Farabi, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 10979 square feet (1020 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Al Farabi - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only.
Aksham - Onsite restaurant. Open daily.
The Irish Pub - Overlooking the garden, this pub specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Lobby Lounge - This lobby lounge specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: KZT 15000 for adults and KZT 7500 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Al Farabi
  • Aksham
  • The Irish Pub
  • Lobby Lounge

Things to do

  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's club (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (10979 square feet)
  • Meeting rooms - 8

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • 8 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Front entrance ramp
  • Low-height plug sockets in bathroom
  • Sign language-capable staff
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Biodegradable coffee stirrers
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic water bottles

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • TV/satellite channels
  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for KZT 10000 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: KZT 60000.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately KZT 15000 for adults and KZT 7500 for children
  • Airport shuttle fee: KZT 14000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Astana Hotel Rixos
Hotel Rixos President Astana
President Hotel Astana
Rixos Astana President
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Rixos President Astana
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Rixos President Astana
Hotel Rixos President Astana Hotel Nur-Sultan
Nur-Sultan Rixos President Astana Hotel Hotel
Hotel Rixos President Astana Hotel

Rixos President Astana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 68 out of 104 reviews" "
Rating 8 - Good. 21 out of 104 reviews" "
Rating 6 - Okay. 9 out of 104 reviews" "
Rating 4 - Poor. 3 out of 104 reviews" "
Rating 2 - Terrible. 3 out of 104 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalie

Liked: Staff & service, amenities, property conditions & facilities
Staff is great. Thank you to Assel (Reception) for being very attentive to my needs. Spa Pool are excellent (steam room just great!) Breakfast is nice. Wi-fi is good qualty. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The Reception Staff was great. In particularly, Thank you to Mukhammad! Great room, high quality wi-fi, top swimming pool and sauna. Overall, had a great stay. Highly recommend.
Stayed 1 night in Jun 2024

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PROS: - great location, walking distance to some famous places of interest; - beautiful and big room - delicious breakfasts with lots of options - polite, helpful, and friendly personnel - swimming pool is large and warm - and overall just a very nice hotel CONS: - rug in a room was not very clean, could see some dirty spots on it; - room can be very very cold in winter, so have to keep a heater on all the time which can lead to a dry air; - frequent smells of food coming from the hotel kitchen (problems with kitchen hoods?)
Stayed 6 nights in Dec 2023

10/10 Excellent

Stacey

Stayed 3 nights in Nov 2023

2/10 Terrible

Darya

Stayed 1 night in Oct 2023

10/10 Excellent

Alexey

Stayed 1 night in May 2023

10/10 Excellent

Lana

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel and customer service!
Stayed 1 night in Feb 2022

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Nadezhda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequently stay here. Excellent price-value ratio.
Stayed 2 nights in Dec 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel with a couple issues
The hotel is nice and the room was very comfortable. The service was good, as was the food. Only issues are the equipment in the gym is need of replacement and maintenance (Technogym makes the worlds worst club level cardio machines). Also most of the world no longer allows smoking indoors, specifically international hotels. I wanted to eat and have a drink in the Irish Pub but the smell and level of smoke in the air was untorlerable for a noj smoker. Its extremly unhealthy and non eco friendly, and its puts off clients. You can eat in the lounge bar instead, however, it has a reduced menu (which makes no sense considering all food comes from the same kitchen).
Stayed 3 nights in Nov 2021

10/10 Excellent

Shukhrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

6/10 Okay

Dmitry

Liked: Cleanliness, property conditions & facilities
Уставший отель из прошлого с евроремонтом, нуждается в обновлении, сервис слабенький
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay n highly recommended
Excellent hotel with top notch resources in good location
Stayed 1 night in Feb 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

catalina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing family relaxing time
The stay was perfect and comfortable.. they helped us with everything we need .the pool was so nice anq quiet and the breakfast was delicious.. looking forwad to come back....
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Very unique and nice hotel . Neighborhood is excellent. Good value for money
Stayed 1 night in Aug 2019

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a good locatik to visit the sights. It is clean and the service was very good. The pool and spa facilities were very good. The obby restaurant had great food and we could sit next to a pianist. Breakfast had a really good selection of food and the quality was excellent. The only thing that could be improved would be a choice of fresh orange juice. I would definitely stay here again when back in kazakhstan.
Stayed 1 night in Jul 2019

2/10 Terrible

Ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very bad room and furniture and Aircondition
Worst room and worst Aircondition and not equal for payment
Stayed 8 nights in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Rixos use to be a superb hotel In Astana-Nur-Sultan. But it is losing grounds. Best spa almost lost Balinese girls ( replaced with cheaper kazakhstanians). Swimming pool is under renovation, will see what will happen! Also it is rip-off - came with early flight at 4 am and was charged one more FULL day with incredible rate. Think twice about staying there.
Stayed 1 night in May 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Songbirds in central Nur-Sultan
One of the most opulent hotels in central Astana/Nur-Sultan, the Rixos is built around a huge hall filled with plants and large cages of songbirds. It's everything you would expect from this kind of hotel, with very polite and helpful staff, a nice breakfast restaurant, and a medium-sized underground spa and swimming pool. The location means its very easy to walk to Nurzhol Boulevard and other central locations. There isn't much that could be done differently here: it's a luxury hotel in a good location, and does exactly what it says on the tin.
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel in a good location
extended my checkout stay w/o question, accommodating and very nice place to stay
Stayed 1 night in Jan 2019

10/10 Excellent

Kam Ying

Liked: Cleanliness, property conditions & facilities, room comfort
Great overall. Excellent for business travelers.
Spent 4 nights at the hotel. Big and clean room, nice view, great breakfast and short walking distance to malls. The staff at the front desk were very helpful and speak good English. However, I had booked a dinner reception for 14 people for our important guests. The staff at the restaurant kept mixing up the menu choices despite all the information sent to the sales representative well in advance. Apparently that was because their English was very limited. I had to serve the guests myself in the end. Also, on my last night, a staff entered my room at around 9pm without my permission. Not exactly sure why this was the case. Other than that it was a very nice stay.
Stayed 4 nights in Nov 2018

6/10 Okay

Joe, Los Angeles CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good. just like a crown plaza hotel. only complain: the hotel taxi is 5 times more than the city taxi.
Stayed 1 night in Oct 2018