10/10 Excellent
Mario
8 Aug 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel experience
I didn't know much about this hotel before my stay here. Upon arrival I was immediately impress with the coordination of the staff and service. In was welcomed at "the port" hotel entrance and transferred by the staff by ferry boat and a golf kart. The staff at the front desk did out check in and one young lady manager came to welcome us tells us about the property and informed us that we had recieved a courtesy upgrade. She walked us to our room. It was a two story suite with a balcony. The place was amazing. We ate at the restaurant, my wife used the spa services, we walked the beautiful fruit and vegetable gardens. Every staff member made was courteous and helpful. The many different treats they offered us just added to such an amazing experience. I had extayed in other great hotels in the nearby cities but this was by far the best hotel service we encountered during our two week trip in Egypt. We noticed that our visit was during low season. I would definitely recommend this hotel to any travelers.
Mario
Stayed 2 nights in Jun 2024