PEARL STAR HOTEL ATAMI

4.5 star property

Photo gallery for PEARL STAR HOTEL ATAMI

Premier Suite Room With open-air-bath, Non smoking | Bathroom
Separate bathtub and shower, spring water bathtub, rainfall showerhead
Front of property
Deluxe Twin Room With Tatami and open-air-bath, Non Smoking
Lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Spa
  • Laundry

Explore the area

Map
Higashikaigancho 6-45, Atami, Shizuoka, 413-0012
  • Atami Sun Beach
    ‪7 min walk‬
  • Kinomiya Shrine
    ‪14 min walk‬
  • MOA Museum of Art
    ‪5 min drive‬
  • Oshima (OIM)
    ‪582 min drive‬

Room options

Deluxe Twin Room With open-air-bath, Non Smoking

  • 67 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Hillside Fourth Room With semi-open-air-bath, Non Smoking

  • Sleeps 4
  • 4 Large Twin Beds

Connecting Room (Deluxe Twin Room With open-air-bath), Non Smoking

  • 67 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

Premier Suite Room With open-air-bath, Non smoking

  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

Deluxe Twin Room With Tatami and open-air-bath, Non Smoking

  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Deluxe Ocean View Bath with Tatami, Non-smoking

  • 82 sq m
  • Ocean view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Junior Suite Triple Room With open-air-bath, Non Smoking

  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 3 Large Twin Beds

Connecting Room (Superior Twin Room With open-air-bath), Non Smoking

  • Ocean view
  • Sleeps 4
  • 4 Large Twin Beds

Universal Design Twin Room, Non Smoking

  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Junior Suite Twin Room With open-air-bath, Non Smoking

  • 76 sq m
  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Hilside Twin Room With Tatami and semi-open-air-bath, Non Smoking

  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

Superior Twin Room With open-air-bath, Non Smoking

  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Superior Twin Room With Tatami, Non Smoking

  • Ocean view
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About the area

Atami

With a stay at PEARL STAR HOTEL ATAMI in Atami, you'll be near the beach, within a 15-minute walk of Atami Sun Beach and Kinomiya Shrine. .This luxury hotel is 1.3 mi (2.1 km) from Atami Plum Garden and 1.5 mi (2.4 km) from MOA Museum of Art.

What's nearby

  • Atami Sun Beach - 7 min walk - 0.7 km
  • Heiwadori Shopping Street - 8 min walk - 0.6 km
  • Kinomiya Shrine - 14 min walk - 1.2 km
  • Atami Plum Garden - 3 min drive - 2.1 km
  • MOA Museum of Art - 5 min drive - 2.5 km

Getting around

  • Atami Station - 9 min walk
  • Haneda Airport (HND) - 133 min drive

Restaurants

  • ‪磯丸平和通り店 - ‬9 min walk
  • ‪プリン亭 - ‬8 min walk
  • ‪バルバルATAMI - ‬7 min walk
  • ‪囲炉茶屋 - ‬7 min walk
  • ‪漁屋 - ‬9 min walk

About this property

PEARL STAR HOTEL ATAMI

Luxury hotel with 6 restaurants and free breakfast
PEARL STAR HOTEL ATAMI offers 87 accommodations with DVD players and free minibar items. Rooms open to balconies. Beds feature down comforters. 45-inch flat-screen televisions come with satellite channels and Netflix. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).
Make yourself at home in one of the 87 guestrooms featuring free minibar items and espresso makers. Rooms have private balconies. 45-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature separate bathtubs and showers with rainfall showerheads and spring water baths.
Relax and unwind with body treatments and facials. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite to eat at one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 2 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:30 AM.
PEARL STAR HOTEL ATAMI has 6 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Health club
  • Shopping
  • Yoga classes

Family friendly

  • Baby bath
  • DVD player
  • Free cot
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre
  • Coworking space

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with satellite channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

PEARL STAR HOTEL ATAMI Hotel
PEARL STAR HOTEL ATAMI Atami
PEARL STAR HOTEL ATAMI Hotel Atami

PEARL STAR HOTEL ATAMI Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 124 out of 154 reviews
Rating 8 - Good. 20 out of 154 reviews
Rating 6 - Okay. 6 out of 154 reviews
Rating 4 - Poor. 3 out of 154 reviews
Rating 2 - Terrible. 1 out of 154 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

YU-WEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights. Staff members were so professional and polite. Room was roomy and includes many nice touches that makes our stay comfortable and convenient. Onsen in the room and infinite onsen were both amazing. Kaiseki dinner and breakfast were delicious. Love this hotel so much that we definitely want to stay here once again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with exceptional staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed upscale hotel in front of the beach with breakfast buffet and other amenities included
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room settings is excellent.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yoshihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect ocean view from Onsen and room. Sun rise was awesome.
Stayed 2 nights in Dec 2024

2/10 Terrible

Minh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Greeted by very rude manager
Stayed 2 nights in Dec 2024

10/10 Excellent

Eri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hotel room was amazing - everything is so high tech. You control all the electricals with the ipad, the TV rises up from the drawer. I feel so comfortable staying in the room. The amenities and pajamas are so thoughtful. I got an amazing view of the ocean from my room. Amazing breakfast... I love their DIY freshly squeezed mikan. It's the best I've ever had. From then I learned Izu is famous for their oranges. That's why there's orange trees growing everywhere in people's homes. The walk to Atami station is 10 min - lots of stairs to climb as Atami situates on mountains. There's no shuttle service so you have to get there yourself. That's not a problem for me as we drove there. Lots of parking spaces available.

6/10 Okay

Luxi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk service severely lacking for a hotel like this. When we arrived, an employee in training asked if I had a reservation tonight and told me check in is at 3. Then she stared at me blankly and left me standing by the front desk. Afterwards a male employee came over and asked for passports for copy. After making copies, they took my luggage for keeping before checkin and then he proceeded to wave us off, as if shooing us away. I understand that there's a language barrier and I'm not expecting them to speak English to us, but there absolutely no need to wave us off like that. What a terrible first impression to leave on your guests. It may just be these two employees, because I see better service offered to other guests. At checkout, taxi service was not offered to us but to other guests. Hotel location is unbeatable and facilities are new. Hotel breakfast buffet is great, with fresh orange juice. Stay was overall relaxing, I hope they can improve their staff training
Stayed 2 nights in Dec 2024

10/10 Excellent

Terence

Liked: Cleanliness, property conditions & facilities, room comfort
This hotel is wonderful. They will give u voucher if you don’t need to make up room. Room cleanliness is great. View from from the room is great as well. Sleep Is undisturbed.
Stayed 2 nights in Nov 2024

6/10 Okay

Rebecca

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice but way overpriced
My husband and I made a night's stop in Atami during our recent two-week Japan trip and stayed at Pearl Star. The price of around $700 a night (in early November) was way beyond our usual budget but we figured it was worth it because, above all, we were attracted to the hotel rooms' private onsens and the hotel seemed like it was quite luxury. The positives: -The hotel is very nicely located right on the beach and a close walk to both the train station area and the town's ginza street -It's extremely clean and well-appointed - the included breakfast wasn't the best we had in Japan was certainly nice and extensive, and we enjoyed the fairly affordable 30-min massages available at the spa The big negative, for us, was the lack of personalized service of any kind we received from the hotel staff, particularly the front desk. When we arrived, we asked if there was a concierge and the man helping us told us this was a word he'd never heard before; we asked if anyone could recommend local restaurants or help make reservations (particularly needed as this is not a super touristy location and not a lot of English speakers) and were told they could not. We were not offered any general information about how our in-room onsen worked, or how the public onsen worked/rules for it either. Overall, for this price especially, I would expect a much higher level of service from this hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Takeshi

Stayed 1 night in Oct 2024

10/10 Excellent

Nobuyoshi

Stayed 2 nights in Oct 2024

10/10 Excellent

Brianna

Stayed 2 nights in Oct 2024

10/10 Excellent

Oliver

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Onsen at Pearl Star
amazing hotel. the room with onsen is well worth it. free mini bar and access to lev 2 loungs for nibbles and drinks is a great social spot.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian, Brighton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great views nice rooms. Staff very helpful. Easy walk to many local restaurants.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic place to stay. The rooms with a private onsen are beautiful. The food is fresh and delicious and the staff are friendly, gracious and professional. The only exception was the staff member we encountered when we arrived prior to the check in time. We found him to be less than accommodating and quite rude. Thankfully, a colleague stepped in to help. We’d go back for sure and highly recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wai Lam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and cozy room, fit for family of 4, we enjoy the onsen at the balcony. Buffet breakfast is very good too . We really enjoy our stay at this hotel. ^_^
Stayed 2 nights in Jul 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with top notch customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Naoko, London

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 1 night in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice onsen hotel in Atami beach front. Access from the train station is provided by the local taxi paid by the hotel. Great experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryoichi

Stayed 1 night in Jun 2024