4/10 Poor
Linda
Business traveller
30 Oct 2024
Disliked: Property conditions & facilities
I stayed a total of five nights. The first room I was given had mold growing on the sealant around the tub. When I woke up the next morning, I noticed ants crawling on the desk where my laptop was. I informed the staff and was offered a new room. The second room they transferred me too was next to some type of storage room. My first night on that room, I kept hearing scratching in the walls. Needless to say I did not sleep well. I never saw the mouse but every night I would hear it.
I called down to get fresh towels and to have my trash taken out, the front desk informed me that i have to let them know in morning that i need the room to be cleaned...I gently told the gentleman that I only need some fresh towels and my trash taken. He told me to sit the dirty towels and trash in the hallway. They did bring up fresh towels. On a side note the trash and towels I placed outside my room was moved to an open space near the "storage room" next to my room and was there for the next three days.
Breakfast was a complete joke. No Continental breakfast You literally have to purchase the bagels )which did not look fresh).
The only good thing I have to say about this hotel is the location.
Linda
Stayed 5 nights in Oct 2024