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InterContinental Auckland, an IHG Hotel

5.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for InterContinental Auckland, an IHG Hotel

Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View | View from room
Exterior
Exterior
Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View | Bathroom
Exterior

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

Map
1 Queen Street, Auckland, 1010
  • Queens Wharf
    ‪1 min walk‬
  • Queen Street Shopping District
    ‪2 min walk‬
  • Auckland Ferry Terminal
    ‪2 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, City View

Club Suite, 1 Bedroom, Accessible Bathtub, City View | City view

Club Suite, 1 Bedroom, Accessible Bathtub, City View

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 47 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Harbour View

  • 34 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible Bathtub, Harbour View

  • 34 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Accessible Bathtub, Harbour View

Club Suite, 1 King Bed, Accessible Bathtub, Harbour View

Club Suite, 1 King Bed, Accessible Bathtub, Harbour View

  • 54 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible Bathtub, Harbour View

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 2 Queen Beds, Accessible Bathtub, Harbour View

  • 37 sq m
  • Harbor view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub

Premium Room, 2 Queen Beds, Accessible Bathtub

Premium Room, 2 Queen Beds, Accessible Bathtub

  • 47 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access

Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access

Club Suite, 1 Bedroom, Accessible Bathtub, Club lounge access

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View

Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View | View from room

Club Suite, 1 Bedroom, Accessible Bathtub, Harbour View

  • 75 sq m
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Classic Room, 1 King Bed, Accessible Bathtub

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

The Grand by SkyCity

Pool
Spa
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Restaurant
4.6 out of 5, Wonderful, (1394)
The price is NZ$303
for 1 room
includes taxes & fees
26 Jan - 27 Jan
The Grand by SkyCity

About the area

Auckland

With a stay at InterContinental Auckland, an IHG Hotel, you'll be centrally located in Auckland, steps from Commercial Bay and Auckland Ferry Terminal. .This luxury hotel is 0.1 mi (0.2 km) from Princes Wharf and 0.7 mi (1.2 km) from Spark Arena.

What's nearby

  • Auckland Ferry Terminal - 2 min walk
  • Princes Wharf - 3 min walk
  • Sky Tower - 11 min walk
  • SkyCity Casino - 11 min walk
  • Spark Arena - 12 min walk

Getting around

  • Auckland Britomart Station - 2 min walk
  • Halsey Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪Commercial Bay - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Poni - ‬3 min walk
  • ‪Honest Chocolat - ‬1 min walk
  • ‪Starbucks - ‬1 min walk

About this property

InterContinental Auckland, an IHG Hotel

Luxury Auckland hotel connected to a shopping center, steps from Commercial Bay
InterContinental Auckland, an IHG Hotel offers 139 air-conditioned accommodations with minibars and espresso makers. These individually furnished accommodations have separate sitting areas and include dining tables. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Auckland hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 139 individually furnished guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include shopping on site, complimentary use of a nearby fitness facility, and bike parking.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
InterContinental Auckland, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (NZD 70 per night; includes in/out privileges)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: NZD 45 for adults and NZD 45 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Designer shops
  • Fitness centre
  • Shopping centre
  • Shopping
  • Spa services

Family friendly

  • Dining table
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 90
  • Grab bar in shower
  • Shower grab bar height (centimetres): 90
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 90
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Couples dining
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Espresso maker
  • Local meal delivery service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3.0 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 80.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately NZD 45 for adults and NZD 45 for children
  • Covered valet parking fee: NZD 70 per night (in/out privileges)
  • Rollaway bed fee: NZD 80.0 per night
  • Credit card charges are subject to a surcharge of 3.0 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Intercontinental Auckland, an IHG Hotel Hotel
Intercontinental Auckland, an IHG Hotel Auckland
Intercontinental Auckland, an IHG Hotel Hotel Auckland

InterContinental Auckland, an IHG Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 96 out of 105 reviews" "
Rating 8 - Good. 6 out of 105 reviews" "
Rating 6 - Okay. 0 out of 105 reviews" "
Rating 4 - Poor. 1 out of 105 reviews" "
Rating 2 - Terrible. 2 out of 105 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Fabulous interiors and location is excellent
Stayed 1 night in Nov 2024

10/10 Excellent

Brig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Amani, Auckland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in downtown Auckland.
Stayed 1 night in Oct 2024

10/10 Excellent

G M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location and Rooms
Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Christabel

Travelled with family
Liked: Property conditions & facilities
Beautiful rooms and comfortable beds- would definitely stay again
Stayed 1 night in Sep 2024

8/10 Good

Antoni

Stayed 1 night in Aug 2024

10/10 Excellent

LEE, Auckland

Business traveller, Travelled with partner
Fantastic hotel, rooms well appointed, great location. Only downside is the lack of short term parking when you arrive , just a small loading bay on Quay street big enough for 2 cars, if a car is the bay you have to drive around the block, which In Auckland traffic can take sometime
Stayed 1 night in Sep 2024

10/10 Excellent

Alyssa

Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Fresh Produce Group

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in central Auckland
Fantastic location and quality of the rooms were excellent . will definitely stay here again .
Stayed 1 night in Sep 2024

10/10 Excellent

TONI

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The staff were very friendly and accommodating and just made the whole experience pleasant.
Stayed 1 night in Sep 2024

8/10 Good

Shirley

Travelled with family
Liked: Amenities
Staff very hospitable and.personable Parking adjacent to and access to the property is terrible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lack of parking
Stayed 2 nights in Aug 2024

10/10 Excellent

Rudyard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great shower. Great soap. Great location. You walk into your room and floor to ceiling blinds automatically open in a theatrical style exposing the outside world. The blinds are true black out, the sun could move to outside your room and you wouldn’t see any light leakage. The shower pours hot water down on you like a hot ocean. The soap smells wonderful and there are plenty of shower amenities. Staff are always welcoming. Always, at any time or place. Hands down the best commercial hotel in Auckland’s CBD.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rocky

Travelled with family, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious. Definitely recommend getting the Junior suite. Very satisfied.
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest and Relax time
Great relaxing stay unfortunately dining for lunch didn’t have separate menu and no breakfast was available either. Also no spa sauna or pool and gym was restricted and undergoing painting so not really available to use .
Stayed 1 night in Aug 2024

8/10 Good

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property located in very convenient and picturesque area … great access to Ferry and Skytower. Would definitely recommend it
Stayed 3 nights in Aug 2024

10/10 Excellent

Raad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
It was excellent really enjoyed our stay!
Stayed 7 nights in Jul 2024

10/10 Excellent

Hamish

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great addition to Auckland
Very stylish hotel. This is the place to stay for business in Auckland right now. On the constructive criticism front, I probably would recommend advieh for breakfast as the food was strangely both too rich and somewhat tasteless. I think they are trying a bit too hard and a tweak to the menu would fix an otherwise exceptional place. This is a very minor commment - overall this is by far the best Intercon I have stayed at, and I have stayed at a lot of them!
Stayed 2 nights in Jul 2024

10/10 Excellent

Dennis Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Intercontinental Auckland
Nice hotel, very new so condition was excellent. We were room 605, which was set up for disabled persons use. The wet floor shower means the water goes everywhere, we had to use the towels to dry the floor after use. The room was large and comfortable with two queen or king size beds. The only issue I had was the noise of the ventilation from outside (i think it was coming from outside). We had a lovely breakfast in the hotel restaurant. Parking on arrival at the hotel is not easy. Particularly when coming back later in the evening. They need to do something about this.
Stayed 1 night in Jul 2024

10/10 Excellent

Marnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great location.
Stayed 1 night in Jul 2024

10/10 Excellent

yuan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is located in the prime downtown area with lots to do. The hotel is clean, comfortable with friendly and professional staff. I would definitely recommend this hotel to anyone looking to stay in the Auckland area.
Stayed 4 nights in Jul 2024