voco Auckland City Centre by IHG

4.5 star property

Photo gallery for voco Auckland City Centre by IHG

Premium bedding, minibar, in-room safe, soundproofing
Rooftop bar
Rooftop bar
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Corner Wyndham & Albert Streets, Auckland
  • Sky Tower
    ‪4 min walk‬
  • SkyCity Casino
    ‪5 min walk‬
  • Auckland Ferry Terminal
    ‪7 min walk‬
  • Auckland (AKL-Auckland Intl.)
    ‪28 min drive‬

Room options

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room (Upgraded)

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed, Harbour View

  • Harbor view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Bay View

  • Harbor view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Sky Tower View)

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Harbour View

  • Harbor view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • City view
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Auckland

With a stay at voco Auckland City Centre by IHG, you'll be centrally located in Auckland, steps from Queen Street Shopping District and 4 minutes by foot from Sky Tower. .This luxury hotel is 0.3 mi (0.4 km) from SkyCity Casino and 0.3 mi (0.5 km) from Princes Wharf.

What's nearby

  • Queen Street Shopping District - 2 min walk - 0.2 km
  • Sky Tower - 4 min walk - 0.4 km
  • SkyCity Casino - 5 min walk - 0.5 km
  • University of Auckland - 7 min walk - 0.6 km
  • Auckland Ferry Terminal - 7 min walk - 0.6 km

Getting around

  • Auckland Britomart Station - 8 min walk
  • Gaunt Street Tram Stop - 10 min walk
  • Auckland Intl. Airport (AKL) - 28 min drive

Restaurants

  • ‪T2 Tea - ‬3 min walk
  • ‪Rydges Auckland - ‬2 min walk
  • ‪Kushi Japanese Kitchen & Bar - ‬2 min walk
  • ‪Ichiban Yakatori Restaurant - ‬2 min walk
  • ‪Shakespeare Hotel - ‬1 min walk

About this property

voco Auckland City Centre by IHG

Luxury hotel with a fitness center and a 24-hour front desk
Voco Auckland City Centre by IHG offers 201 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, designer toiletries, and complimentary toiletries.

This Auckland hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 201 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and bathrobes. Conveniences include phones, as well as safes and electric kettles.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Bar Albert - Onsite rooftop bar. Happy hour is offered. Reservations are required.
Mozzarella & Co - This restaurant specializes in Italian cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NZD 59 per night)
  • Covered parking on site (NZD 59 per night)
  • Secured, covered valet parking on site (NZD 69 per night)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: NZD 45 for adults and NZD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Albert
  • Mozzarella & Co

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 45 for adults and NZD 35 for children
  • Covered self parking fee: NZD 59 per night
  • Covered valet parking fee: NZD 69 per night
  • Nearby parking fee: NZD 59 per night (1969 ft away)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Voco Auckland City By Ihg
voco Auckland City Centre by IHG Hotel
voco Auckland City Centre an IHG Hotel
voco Auckland City Centre Hotel by IHG
voco Auckland City Centre by IHG Auckland
voco Auckland City Centre by IHG Hotel Auckland

voco Auckland City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 494 reviews
Rating 8 - Good. 90 out of 494 reviews
Rating 6 - Okay. 19 out of 494 reviews
Rating 4 - Poor. 10 out of 494 reviews
Rating 2 - Terrible. 11 out of 494 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
xxx
Stayed 2 nights in Mar 2025

10/10 Excellent

maryanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Homeless living right across the street in the alcove.
Stayed 3 nights in Jan 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very comfortable stay. Everything we needed was within waking distance. Offered a later checkout when our flight was delayed which was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Zoltan

Stayed 5 nights in Jan 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room with plenty of space and views. Everything was great right in the city, but not sure why they put sensors above the bed. There was a bright green light that stayed on it was that bright you had to pull the sheet up to get to sleep.
Stayed 3 nights in Jan 2025

8/10 Good

Deb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a family of 4 staying but only 2 glasses were provided for water. We found a mouldy jellybean under the bed and items from a previous tenant in one of the drawers. Hotel was clean and had great views, very convenient for inner city stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice hotel. Close to all shops, walking distance to the Viaduct. A very nice experience.
Stayed 2 nights in Jan 2025

2/10 Terrible

Robert

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The lady who check us in Wednesday morning was literally amazing, Her name began with an A, but hard for me to remember. However, the rest of the staff gave off the impression we worked for them. Sal in the rooftop bar was the worst. Very uncooperative and zero hospitality. We had to call to get our room cleaned. Asked for laundry bags, never got them.
Stayed 4 nights in Jan 2025

8/10 Good

Jane, Bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but the restaurant only has pizza for dinner.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Hotel is clean and modern. Would definitely stay here again
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience. Staff was helpful at check in and any other front desk related items were taken care of immediately. Location was great
Stayed 2 nights in Jan 2025

10/10 Excellent

C T

Stayed 1 night in Jan 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Payton, Dutton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Voco is centralized. It was very easy to walk anywhere we needed to go.
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosalina

Stayed 2 nights in Jan 2025

10/10 Excellent

Karen Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and central located within walking distance to main attractions such as sky tower an casino plus queen street shopping and harbour.
Stayed 2 nights in Jan 2025

10/10 Excellent

Hilary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly front desk staff who provided excellent communication when we unexpectedly arrived early. Room was very clean, welcoming and plenty of space available with lovely views of the city. The beds were extremely comfortable and the black out curtains were excellent!
Stayed 1 night in Jan 2025

10/10 Excellent

Kristin

Great location and very comfortable and clean!
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Stayed 2 nights in Jan 2025

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to harbour and Skytower. We had a fantastic view from our corner room. I would have given 5 stars but during our 6 night stay we had to ask for servicing of our room on 3 occasions. The staff were very apologetic and arranged the service asap. Overall a good stay.
Stayed 6 nights in Dec 2024

10/10 Excellent

WILLIAM

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel & location

Great location in city centre. Clean & comfy room. Modern. Large bathroom. Nice hotel restaurant. Would highly recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning views of the city. Easy check in and check out. Comfy bed and a really nice bathroom
Stayed 2 nights in Dec 2024