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Waiheke Island Resort

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Waiheke Island Resort

Premium Triple Room | Private kitchen
Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, pool loungers
Exterior
Terrace/patio
Sea View Studio Apartment

Reviews

8.0 out of 10

Very good

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Palm Beach
    7 min walk
  • Shelly Beach
    4 min drive
  • Oneroa Bay
    5 min drive
  • Auckland (AKL-Auckland Intl.)
    348 min drive

Room options

View all photos for Premium Triple Room

Premium Triple Room | Living area

Premium Triple Room

  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Partner Two Bedroom Villa

Partner Two Bedroom Villa | Living area

Partner Two Bedroom Villa

  • 85 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Sea View Studio Apartment

Sea View Studio Apartment | Private kitchen

Sea View Studio Apartment

  • 45 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Two Bedroom Villa

Flat-screen TV

Premium Two Bedroom Villa

  • 85 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds and 1 King Bed

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished

Scenic View Studio Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Short Stay Room

Short Stay Room

Short Stay Room

  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Partner Sea View Chalet

Partner Sea View Chalet

Partner Sea View Chalet

  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Waiheke Waterfront Lodge

Hot tub
Breakfast included
Parking included
Free WiFi
5.0 out of 5, Exceptional, (27)
The price is NZ$1,171
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Waiheke Waterfront Lodge

About the area

Waiheke Island

With a stay at Waiheke Island Resort in Waiheke Island (Ostend), you'll be a 1-minute drive from Palm Beach and 5 minutes from Wild on Waiheke. .This spa hotel is 2.2 mi (3.5 km) from Oneroa Beach and 2.5 mi (4 km) from Tantalus Estate.

What's nearby

  • Palm Beach - 7 min walk - 0.7 km
  • Wild on Waiheke - 5 min drive - 3.7 km
  • Oneroa Beach - 8 min drive - 3.6 km
  • Mudbrick Vineyard - 9 min drive - 5.9 km
  • Onetangi Beach - 12 min drive - 6.1 km

Restaurants

  • ‪Te Matuku Bay Oysters - ‬4 min drive
  • ‪Mudbrick Vineyard & Restaurant - ‬9 min drive
  • ‪Stonyridge Vineyard - ‬6 min drive
  • ‪Charlie Farley's - ‬9 min drive
  • ‪Batch Winery - ‬9 min drive

About this property

Waiheke Island Resort

Hotel with a full-service spa, a quick walk to Palm Beach
Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekends 8:00 AM–11:00 AM: NZD 9.5-24.5 per person
  • 1 poolside bar and 1 bar

Things to do

  • Full-service spa
  • Mini golf
  • Outdoor pool
  • A hot tub
  • Yoga classes

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Mini golf
  • Outdoor pool

Conveniences

  • Banquet hall

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massages
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 10:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
A car is not required for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 98 out of 304 reviews" "
Rating 8 - Good. 125 out of 304 reviews" "
Rating 6 - Okay. 51 out of 304 reviews" "
Rating 4 - Poor. 19 out of 304 reviews" "
Rating 2 - Terrible. 11 out of 304 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jayaluxmi, Cambridge

Travelled with family
Liked: Cleanliness, staff & service
Tidy, clean and quiet. Good facilities.
Stayed 1 night in Aug 2024

10/10 Excellent

Pofanau

Travelled with partner
Liked: Cleanliness, amenities
Beautiful sea view own apartment easy to park and enter very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice views
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

2/10 Terrible

Jenna

Business traveller
Disliked: Staff & service, property conditions & facilities
Terrible experience, would NOT recommend
Stayed 1 night in Jul 2024

6/10 Okay

Rav

Travelled with family
.
Stayed 1 night in Jul 2024

10/10 Excellent

Kaiti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean property - easy check in although the instructions could have been clearer (we were advised to check in after 2PM but when we arrived, the reception said they are closed from 2PM in winter so this was a little confusing). Other than that, fantastic stay!
Stayed 2 nights in Jun 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed my time staying at the resort it is a fantastic place to stay and wish I could have stayed longer.
Stayed 2 nights in Jun 2024

4/10 Poor

Steve

Travelled with partner
Disliked: Staff & service
Rather steep site with many steps down and up to and from our unit. Only found out no services available the day we arrived including food that we anticipated getting onsite so had to travel elsewhere to get something to eat. No reception open on arrival or at several other times we tried.
Stayed 1 night in Jun 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lovely property - had everything you need, very convenient Unfortunately the toilets nearest the public spa were very dirty - had smoke butts, strange looking food on the ground, a pair of underwear in the sink and purple splashed everywhere up the walls etc
Stayed 1 night in Jun 2024

10/10 Excellent

Bob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

Rendol

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was fine and the breakfast that we had was sumptuous . Private spa pool was very good and relaxing.
Stayed 1 night in May 2024

6/10 Okay

Deborah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We booked a king bed and got there and it was two singles. Arrived at 5.30pm so reception was closed so could not change.
Stayed 1 night in Apr 2024

8/10 Good

ken

Liked: Cleanliness, staff & service, property conditions & facilities
The location near palm beach is very convenient. The pool was quite nice but too cold. Hot tub needed some maintenance The mini put golf was fun for kids!
Stayed 2 nights in Mar 2024

6/10 Okay

Mick

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful location, room for improvement.
Room was fantastic, but get a top floor, we had kids staying upstairs and the floors are thin, their running was extremely loud. Palm Beach down the road is beautiful, with some great walks. We tried to eat at the restaurant at 7.15pm but it had closed early because it was a quiet night, we at down the bottom of the hill at the Arcadia, which was a fantatic feed.
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

2/10 Terrible

Sudhir

Stayed 2 nights in Feb 2024

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities

4/10 Poor

Margaret

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
We were supposed to have an ocean view room and it had Nothing to speak of …!!! No restaurant No yoga! Very unhappy with what the site had shown .
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, friendly accommodating staff. The food in the restaurant was delicious!!
Stayed 1 night in Jan 2024

4/10 Poor

Sagar

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Juzer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and very helpful anserwing all my queries patiently.
Stayed 2 nights in Jan 2024

8/10 Good

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the privacy and quietness and clean fresh unit we stayed in. The steps down were a little steep to access unit re being in our 70's. The dining area was lovely with great outlook. there was an awful outside light on the unit next door which shone directly into our windows at night. It would be better if it didn't stay on all night but was sensor only and switched off when no one entering the units during the night. Other than that it was a nice stay and perfect for our needs.
Stayed 2 nights in Dec 2023

4/10 Poor

yoko

Disliked: Staff & service, amenities
Stayed 1 night in Dec 2023

4/10 Poor

Mama

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not recommended
The island and resort are a stunning setting. The cocktails were good and the staff were friendly but unable to handle complaints. I room was on a very steep hill down from and therefore back up to reception and pool area. The room was clean and spacious but very dated. WiFi was adequate and balcony had beautiful views. Being a bank holiday weekend, the resort hosted a loud party by the pool. The pool area needs maintenance and the spa was dirty. We paid over NZ$100 to use the private hottub but they brought us the Prosecco included in the price and left it unopened some way from us. The private hot tub had also been used by some off the party guests so it got cold quickly. The pool area changing rooms were also dirty the next morning at 11:30. When we complained the staff just shrugged. Apparently breakfast was included on Sunday if you stayed on Saturday night but we weren’t told this until Monday on checkout. They did give us breakfast instead on Monday but only a choice of 3 basic things with no coffee included which we had to pay extra for. I would come back to the island but not this hotel.
Stayed 2 nights in Oct 2023