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Waiheke Island Resort

3.5 star property

Photo gallery for Waiheke Island Resort

Restaurant
Short Stay Room
Premium Apartment | Living area
Premium Triple Room | Living area
Outdoor spa tub

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4 Bay Road, Palm Beach, Waiheke Island, 1240
  • Place, Anzac Bay
    ‪2 min drive‬
  • Place, Enclosure Bay
    ‪3 min drive‬
  • Place, Sandy Bay
    ‪3 min drive‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪102 min drive‬

Room options

View all photos for Sea View Studio Apartment

Sea View Studio Apartment | Private kitchen

Sea View Studio Apartment

9.2 out of 10
Wonderful
(31 reviews)
  • Partial ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Two Bedroom Villa

Flat-screen TV

Premium Two Bedroom Villa

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 85 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds and 1 King Bed

View all photos for Short Stay Room

Short Stay Room

Short Stay Room

9.4 out of 10
Exceptional
(12 reviews)
  • Ocean view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Partner Two Bedroom Villa

Partner Two Bedroom Villa | Living area

Partner Two Bedroom Villa

  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Single Beds

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished

Scenic View Studio Apartment

8.8 out of 10
Excellent
(6 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Triple Room

Premium Triple Room | Living area

Premium Triple Room

  • Sea view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Partner Sea View Chalet

Partner Sea View Chalet

Partner Sea View Chalet

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Seaview Studio Apartment

Minibar, individually decorated, individually furnished

Seaview Studio Apartment

  • Sleeps 2

View all photos for Premium Two Bedroom Villa

Minibar, individually decorated, individually furnished

Premium Two Bedroom Villa

  • Sleeps 4

View all photos for Scenic View Studio Apartment

Minibar, individually decorated, individually furnished

Scenic View Studio Apartment

  • Sleeps 2

View all photos for Short Stay Room

Minibar, individually decorated, individually furnished

Short Stay Room

  • Sleeps 2

View all photos for Partner Two Bedroom Villa

Minibar, individually decorated, individually furnished

Partner Two Bedroom Villa

  • Sleeps 4

View all photos for Partner Seaview Chalet

Minibar, individually decorated, individually furnished

Partner Seaview Chalet

  • Sleeps 2

View all photos for Three Bedroom Seaview Condo

Minibar, individually decorated, individually furnished

Three Bedroom Seaview Condo

  • Sleeps 6

Premium Triple Room

  • Sleeps 6

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About the area

Waiheke Island

Located in Waiheke Island (Ostend), Waiheke Island Resort is within a 10-minute drive of Wild on Waiheke and Tantalus Estate. .This spa hotel is 2.2 mi (3.5 km) from Oneroa Beach and 2.6 mi (4.2 km) from Stonyridge Vineyard.

What's nearby

  • Palm Beach - 10 min walk - 0.9 km
  • Anzac Bay - 2 min drive - 2.2 km
  • Enclosure Bay - 3 min drive - 1.8 km
  • Sandy Bay - 3 min drive - 1.8 km
  • Hekerua Bay - 4 min drive - 2.5 km

Restaurants

  • ‪Ki Maha - ‬8 min drive
  • ‪Casita Miro - ‬7 min drive
  • ‪Double Shot - ‬7 min drive
  • ‪The Oyster Inn - ‬7 min drive
  • ‪Charlie Farley's - ‬9 min drive

About this property

Waiheke Island Resort

Waiheke Island Resort offers 24 air-conditioned accommodations with minibars and coffee/tea makers. These individually decorated and furnished accommodations include desk chairs. Flat-screen televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Waiheke Island hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
Make yourself at home in one of the 24 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Relax with your favorite drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, multilingual staff, and luggage storage. Event facilities at this hotel consist of a conference center and 4 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: NZD 9.50 to 24.50 per person
  • A bar/lounge
  • A poolside bar

Things to do

  • Full-service spa
  • Hot tub
  • Mini golf
  • Outdoor pool
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
A car is not required for transportation to and from this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Waiheke Island Resort
Waiheke Island Hotel
Waiheke Island Resort And Conference Centre Hotel Waiheke Island
Waiheke Island Resort Hotel
Waiheke Island Resort Waiheke Island
Waiheke Island Resort Hotel Waiheke Island

Waiheke Island Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 166 out of 435 reviews
Rating 8 - Good. 167 out of 435 reviews
Rating 6 - Okay. 62 out of 435 reviews
Rating 4 - Poor. 27 out of 435 reviews
Rating 2 - Terrible. 13 out of 435 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Travelled with family
The staff were amazing, friendly and helpful. Even gave us cold water with ice after we climbed the hill to reception
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond, Hamilton

Stayed 2 nights in Dec 2025

10/10 Excellent

Timothy

Stayed 5 nights in Nov 2025

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
Beautiful resort and amenities, and they took great care of me as a guest.
Stayed 2 nights in Nov 2025

10/10 Excellent

Bridget

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Awesome rooms and great staff
Stayed 1 night in Nov 2025

6/10 Okay

Gary

Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

6/10 Okay

caroline, Stratfors

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Restaurant was closed and we were not advised prior to arriving. Restaurant was also closed for breakfast. Very disappointing.
Stayed 1 night in Nov 2025

4/10 Poor

Rory

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The one staff member we saw was very nice. But this place should not call itself a resort. It isnt near anything, the rooms have no AC, nothing was open for the vast majority of the time we were there. They said they had a shuttle service but it was just them calling a taxi which we had to pay for. The resort and rooms had no walkway to get to, just an extremely steep road that made us dread going back. They had a very small pool but even with a few people it became not enjoyable. Renting a shack on a hill thats near a pool is not a resort.
Stayed 2 nights in Nov 2025

10/10 Excellent

Marla

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and awesome breakfast!
Stayed 1 night in Nov 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, location was great, room was pretty good!
Stayed 2 nights in Nov 2025

10/10 Excellent

Antoinette

Liked: Staff & service, amenities
Great view
Stayed 1 night in Nov 2025

8/10 Good

Adeline

Liked: Cleanliness, amenities, property conditions & facilities
Great 2 night stay. Beautiful views and a quick walk to Palm Beach. The room was tidy and compact. The kitchen had the basic neccessities to make a small meal. The on-site pool and restaurant looked lovely. Wifi performed reasonably. GIven it was a low season, there were only a few of us. They could have spaced us out to give everyone a bit of privacy But other than that, neighbors were fairly quiet and music not too loud.
Stayed 1 night in Nov 2025

8/10 Good

Kerrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean & tidy with a beautiful ocean view. The staff were courteous & polite. The pool & spa were very relaxing.
Stayed 2 nights in Oct 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh the staff is so lovely! Ashley was an absolute gem! Loved our stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marlies

Stayed 2 nights in Sep 2025

10/10 Excellent

Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible view and lovely facilities!
Stayed 2 nights in Oct 2025

8/10 Good

Anne-Rose, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent little chalet - clean with basic amenities. A but musty, recommend a dehumidifier! Not well placed for anyone without a vehicle and cabs are pricey so make sure you book an excursion to get around. Staff were pleasant and breakfast at the restaurant was good. Would stay here again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Had the large balcony all to ourselves. Great views and a perfect spot for a romantic get away. Although we plan to also go back with the kids some time. The mini golf was super fun. Loved everything.
Stayed 1 night in Sep 2025

8/10 Good

Elaine

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly. View overlooking ocean. Great private spa with very good service, bubbly and food platter. 🌞
Stayed 2 nights in Sep 2025

2/10 Terrible

Julie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sadly we were unable to stay at this property as the room we had been allocated was only accessible via very steep streets, pathways and many stairs. When we explained we had an elderly parent with us who relied on a walker and could they change the unit we were shown two other options that were equally unsafe for a person with mobility issues. There was nowhere that said this accommodation was on a steep hill. We asked for a refund, even going to say that we would accept one night rather than the full amount and this was refused because of policy. We arrived at the accommodation and they were unable to provide a room fit for service, so I beleive their stance on this situation was extremely poor. We must however compliment Ashley, she did her very best to help us, she did try to contact the manager, but he did not pick up and he has not made any effort to contact us since.
Stayed 2 nights in Sep 2025

8/10 Good

Mark van

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Sep 2025