Hyatt Place Austin/Arboretum

3.0 star property

Photo gallery for Hyatt Place Austin/Arboretum

Outdoor pool, pool loungers
Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Pool
  • Laundry

Explore the area

Map
3612 Tudor Blvd, Austin, TX, 78759
  • Arboretum at Great Hills Mall
    ‪17 min walk‬
  • Q2 Stadium
    ‪5 min drive‬
  • Domain Northside
    ‪5 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪22 min drive‬

Room options

Standard Room, 1 King Bed

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (High Floor)

  • 17 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Roll-in Shower

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (High Floor)

  • 17 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds (Specialty)

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • 17 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Austin

With a stay at Hyatt Place Austin/Arboretum in Austin (Gateway), you'll be a 3-minute drive from Arboretum at Great Hills Mall and 8 minutes from Lake Austin. .This hotel is 8.4 mi (13.6 km) from University of Texas at Austin and 9.4 mi (15.1 km) from Sixth Street.

What's nearby

  • Arboretum at Great Hills Mall - 17 min walk - 1.5 km
  • Q2 Stadium - 5 min drive - 3.7 km
  • Domain Northside - 5 min drive - 4.0 km
  • J. J. Pickle Research Campus - 6 min drive - 4.5 km
  • St. David's North Austin Medical Center - 6 min drive - 6.2 km

Getting around

  • Kramer Station - 5 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • ‪Starbucks - ‬17 min walk
  • ‪The Cheesecake Factory - ‬20 min walk
  • ‪Panera Bread - ‬11 min walk
  • ‪Dave & Buster's - ‬4 min walk
  • ‪Turnstile Coffee, Beer and Spirits - ‬5 min drive

About this property

Hyatt Place Austin/Arboretum

Hotel with free breakfast, near Arboretum at Great Hills Mall
Hyatt Place Austin/Arboretum offers 127 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 127 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
For lunch or dinner, stop by The Placery, a restaurant that specializes in American cuisine. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 9:00 AM.
The Placery - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Languages

English, French, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Placery

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 104
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 104
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's World of Hyatt mobile app before check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Austin/Arboretum
Hyatt Place Austin/Arboretum Austin
Hyatt Place Austin/Arboretum Hotel
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Place Austin/Arboretum
Hyatt Austin Arboretum Austin
Hyatt Place Austin/Arboretum Hotel
Hyatt Place Austin/Arboretum Austin
Hyatt Place Austin/Arboretum Domain Area
Hyatt Place Austin/Arboretum Hotel Austin

Hyatt Place Austin/Arboretum Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 627 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 73 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend this hotel
It was one of the best hotels we stayed at, it was very clean, quiet, breakfast was delicious, staff was friendly. I would recommend this hotel for sure
Stayed 3 nights in Nov 2024

10/10 Excellent

JENNIFER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was very sweet and friendly
Stayed 1 night in Nov 2024

8/10 Good

Roshni

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Edmund

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st stay
This was a fantastic stay, staff veey helpful, room was awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, modern. Good breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Katie

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

THAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's only 12 minutes driving from the Domain.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

Adan

Stayed 3 nights in Oct 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service, cleanliness and customer service. Great Breakfast. One of the best experiences in a pass-through hotel stay. Give the manager, and support staff a raise.
Stayed 1 night in Nov 2024

4/10 Poor

Katie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The room did not have a remote for television. You have to log on through your phone and I kept receiving an error message. This was extremely disappointing
Stayed 1 night in Oct 2024

10/10 Excellent

Marysol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Jessica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, nice room, comfy bed and clean
Stayed 1 night in Sep 2024

10/10 Excellent

Jesenia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me start by saying that we will definitely stay at this hotel again if we find ourselves back in Austin. The things that we really liked about it were location which was central to all the places we wanted to visit. We also liked how clean the facility was and also the layout and the size of our room was wonderful. Having said all of that, there are opportunities for them to improve a few things for the next visit. Our shower had an extremely limited range of water temperatures which seemed odd to me. There was no ability to make the water cooler so if you had small children you would not be able to shower them in our shower which was room 411. The pool was very nice but I felt so sorry for the maintenance guy because whoever designed the hotel planted deciduous trees around the pool which meant there was a constant flow of dead leaves and things off of the trees, making it impossible for maintenance to keep the pool clean 24 hours a day. I do not see that as a failing of maintenance but rather a failing of the architect who planned the facility. According to the maintenance man, that is all governed by the arboretum and so the facility has no ability to cut the trees back or down. We did not use the free breakfast opportunity but it looked delicious. The only last thing is that the king size bed we had was a little saggy in the middle which forced me to sleep on the edge to be comfortable, but it wasn't bothersome enough to request a different room. Stay here!
Stayed 7 nights in Oct 2024

8/10 Good

Mark

Great
Stayed 1 night in Sep 2024

8/10 Good

LaShaunda

Travelled with group
Liked: Cleanliness, staff & service
It was a nice stay the showers just need updating as myself and my friend both slipped in the shower. Other than that it was a good stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Crystal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Cosha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Sep 2024