My family of four (Dad, Mom, kids 11,8) enjoyed our stay. The ski in, ski out with a ski locker/locker room was fantastic! Our unit was clean with clean sheets, extra towels, etc. The TVs (and their remotes) all worked, etc. The staff was very friendly and basically got us an extra day on the slopes by working out the logistics of an early check-out combined with a late afternoon airport pick-up. Couple of things to note: We were in a second floor unit with a family above us tromping around in ski boots early in the A.M. Not a huge deal because we probably did it, too, but something to be aware of. The pool was heated but had a cover that has to come on/off. It was clean and the two hot tubs were great. I wish we had thought of picking up steaks for the grills. Speaking of groceries, we booked Lyfts to and from City Market and stocked up for the week (restaurants in the Village are so-so, esp for kids.) The Village Connect Shuttle App was nice when we didn't want to make the hike back up the hill to home. Also, the firepit next to the ski bridge was a great spot to watch the Thursday Fireworks! Loved this place, will be back.