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The Maids Head Hotel

4.0 star property

Photo gallery for The Maids Head Hotel

Premium bedding, individually decorated, individually furnished, desk
Exterior
Property amenity
Premium bedding, individually decorated, individually furnished, desk
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar

Explore the area

Map
Tombland, Norwich, England, NR3 1LB
  • Norwich Cathedral
    ‪1 min walk‬
  • Norwich Castle
    ‪11 min walk‬
  • Carrow Road
    ‪18 min walk‬
  • Norwich (NWI-Norwich Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

  • Sleeps 1
  • 1 Twin Bed

Dog Friendly Executive Double

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room

Executive Double or Twin Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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Interior

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  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (256)
The price is NZ$218
for 1 room
includes taxes & fees
14 Apr - 15 Apr
St Giles House Hotel

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 743 out of 1129 reviews
Rating 8 - Good. 303 out of 1129 reviews
Rating 6 - Okay. 55 out of 1129 reviews
Rating 4 - Poor. 18 out of 1129 reviews
Rating 2 - Terrible. 10 out of 1129 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lucy

Stayed 1 night in Dec 2024

10/10 Excellent

Michael, N. Tazewell

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at about 10am and check in is 3pm. They put our bags in storage and we went to get something to eat. About 1:30 we returned to check on the room. It was ready and they had already moved our bags to the room. The room was well serviced each day.
Stayed 4 nights in Dec 2024

10/10 Excellent

Graham

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel only let down by luke warm brekkie
The hotel is lovely. The rooms are very good and the heating system is simple to use.the staff are all lovely. Breakfast could be improved. The cooked breakfast is buffet style and the products they use seem great quality but as it’s all in warming trays, it’s actually cold or lukewarm at best. Thus hotel would be perfect if the breakfast was cooked for you rather than dive buffet style.
Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice city hotel
Great hotel, friendly staff
Stayed 1 night in Dec 2024

8/10 Good

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
very central location and free bike hire!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Nothing to criticise. Felt we were well looked after from moment of arrival to departure. Rooms recently redecorated, comfortable and spotless. Would definitely return if in Norwich
Stayed 1 night in Dec 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and efficient welcome. Great facilities, fantastic location
Stayed 1 night in Dec 2024

10/10 Excellent

Caroline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Stayed 1 night in Dec 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, clean tons and very helpful staff. Problem was the noise. There was a party in the evening and you could hear the music from the room so had to go out until well after midnight. Other noise issues - it’s a long tone since I’ve stayed in a room where the walls are so thin you can hear snoring from a neighbour 😱
Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely old hotel. Clean with a buffet style breakfast. Parking available.
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel in a perfect position in the city centre. Very friendly staff and nice breakfast. Ate in the restaurant too and the meal was excellent. Will definitely stay again .
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, room comfort
Very well positioned hotel.
Very well positioned hotel right near the cathedral with a good restaurant and traditional bar onsite.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Business traveller, Travelled with partner
Liked: Amenities
They dont take cash. Really dumb for tourists who want to use cash
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher

Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Superb location near Norwich Cathedral. Lovely characterful old building complex which was spotless. Friendly staff and a decent breakfast buffet (just steer clear of the awful ketchup and brown sauce). However , if you are going to put an iPad in each room which supposedly has guest information, then make sure it's charged for use. I reported this on the day of arrival, and it was not rectified over the next three days. Whichever stylist or designer thought it was a good idea to have the whole surface of the bathroom mirror dotted with simulated tarnish should be sacked immediately and banned from making any other stupid style over function choices.
Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Stayed 1 night in Nov 2024

8/10 Good

mark

Liked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again, but not in the summer!
When we arrived we were told we'd been upgraded to a suite, which was a lovely surprise (The Sefton, room 5). What a gorgeous room! Charming character with views to the cathedral. Room was large with plenty of storage. Downsides were spiral staircase and room was very warm, so wouldn't recommend for a summer stay! We had to have the windows open, which then meant you got all the traffic noise and people leaving clubs and pubs. There is no aircon. The bed was super comfortable. The staff were friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

AMDISS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Back again
Back again, always use ths hotel when we visit Norwich for gigs & shows, never fails
Stayed 1 night in Nov 2024