Western House Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Western House Hotel

Terrace/patio
Terrace/patio
Executive Double Room, 1 Bedroom
Executive Double Room, 1 Bedroom
Lobby lounge, garden views, open daily

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
Craigie Road, Ayr, Scotland, KA8 0HA
  • Ayr Racecourse
    1 min walk
  • Auld Kirk
    11 min walk
  • Ayr Town Hall
    15 min walk
  • Glasgow (PIK-Prestwick)
    11 min drive

Room options

Executive Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double or Twin Room, 1 Bedroom, Annex Building

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Ayr

Located in Ayr, Western House Hotel is a 1-minute drive from Ayr Racecourse and 7 minutes from Robert Burns Birthplace Museum. .This hotel is 1.7 mi (2.8 km) from Ayr Beach and 3.3 mi (5.3 km) from Prestwick Golf Club.

What's nearby

  • Ayr Racecourse - 1 min walk - 0.1 km
  • Ayr Town Hall - 15 min walk - 1.3 km
  • Wellington Square - 18 min walk - 1.5 km
  • Brig O'Doon - 7 min drive - 5.0 km
  • Ayr Beach - 7 min drive - 2.9 km

Getting around

  • Ayr Station - 13 min walk
  • Glasgow (PIK-Prestwick) - 11 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Harley's - ‬13 min walk
  • ‪Caffè Nero - ‬13 min walk
  • ‪Costa Coffee - ‬13 min walk
  • ‪Subway - ‬11 min walk

About this property

Western House Hotel

Victorian hotel with free valet parking and a 24-hour front desk
Western House Hotel offers 49 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Select Comfort beds feature premium bedding. Televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This Victorian hotel also features concierge services, wedding services, and a fireplace in the lobby.
Enjoy Modern European cuisine at Jockey Club Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a ferry terminal shuttle for a surcharge, and free valet parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge.
Jockey Club Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Lounge Bar - Overlooking the garden, this lobby lounge specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Breakfast available for a fee: GBP 15.00 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Jockey Club Restaurant
  • Lounge Bar

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 15.00 for adults and GBP 5.00 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Western House Ayr
Western House Hotel
Western House Hotel Ayr
Western Hotel Ayr
Western House Hotel Ayr, Scotland
Western House
Western House Hotel Ayr
Western House Hotel Ayr
Western House Hotel Hotel
Western House Hotel Hotel Ayr

Western House Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 590 out of 826 reviews" "
Rating 8 - Good. 174 out of 826 reviews" "
Rating 6 - Okay. 41 out of 826 reviews" "
Rating 4 - Poor. 13 out of 826 reviews" "
Rating 2 - Terrible. 8 out of 826 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good location.
We have stayed at Western House on several occasions as it is very convenient for us when visiting relatives and friends. The hotel is in a beautiful location and the grounds are beautifully looked after. Parking is easy.
Stayed 1 night in Aug 2024

8/10 Good

Ella

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Shower
We have stayed at the Western House Hotel before and enjoyed our stay, but unfortunately on this occasion the shower was very disappointing and needs replacement.
Stayed 1 night in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms have excellent sound proofing. Front of house and restaurant teams were excellent. Because of wedding breakfast was a buffet rather than table service but not too much of a problem. Only slight gripe was ventilation in the bathroom whereby shower steam made it virtually impossible to see and had the impact of setting off in room fire alarm - however all dealt with quickly and by friendly staff. Great parking and lovely hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Early check in great as we were there for a wedding. Lovely hotel room clean and comfortable
Stayed 1 night in Aug 2024

8/10 Good

George

Stayed 1 night in Aug 2024

10/10 Excellent

Mr David P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Everything absolutely great. Staff were young very well trained and nothing was too much trouble. Excellent stay and would recommend to all.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel great staff
Stayed 2 nights in Jul 2024

8/10 Good

Damian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent stay
Great stay. All staff were very friendly and room was lovely. Will be back in September
Stayed 3 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Open Golf
Chose hotel based on reviews and location for the Open Golf. Understood prices were inflated. Stayed in the annexe building which is ok but not as nice as the hotel itself but the bedroom was nice. Breakfast was one of the best we’ve had and the staff at breakfast were lovely. Right next to Ayr Racecourse. Would definitely stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely room and excellent service
Stayed 2 nights in Jul 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Ayr
Very nice hotel, excellsnt service, food, and comfort. Would definitely stsy here again
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Travelled with family
Liked: Amenities
Stunning hotel, the rooms are huge as well.as the bathroom that you could have a party in!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though we were early we were made to feel welcome. Our bags were looked after as we had a walk round the town. When we returned our room was ready. I was there for a visit and a funeral and the arrangements were very good and the staff very helpful.
Stayed 2 nights in Jun 2024

4/10 Poor

Anton

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Going back decades, my late mother was Head Cook at Western House - so it was a bit of a pilgrimage .. and yes, a privilege to return as a hotel guest when I happened to be back in Ayr. A delightful room on the edge of but very close to the centre of town and situated on the side of Ayr Racecourse. In every way, the place ticks the boxes, offers impressive value for money - and full marks to the kitchen and dining room staff: the cuisine is fresh, prepared and presented with care - and, all in all, top notch 👍
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel to stay at.
Very nice hotel would recommend.
Stayed 1 night in Apr 2024

8/10 Good

Jas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing
Stayed 3 nights in Jun 2024

10/10 Excellent

Susan

Stayed 1 night in Jun 2024

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and i was on a low floor in the annexe part which was easy for me . Drinks are reasonable for the hotel.didnt have food so cannot comment on that. The bed was very comfortable to use.and tea and coffee were provided. So close for the racecourse and enjoed wayching the horses being drpped off for the races. Definitely a returning trip to here worthwhile
Stayed 2 nights in Jun 2024