See all properties
Save

Luna Bacalar Hotel & Apartments - Free Bike Rental

3.0 star property

Photo gallery for Luna Bacalar Hotel & Apartments - Free Bike Rental

Family Room, Multiple Beds, Refrigerator, Garden View
Desk, free WiFi
Desk, free WiFi
Front of property
Arcade

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
Av 23 calle 32, Bacalar, QROO, 77930
  • Laguna Bacalar Ecological Park
    ‪20 min walk‬
  • Fort of San Felipe
    ‪3 min drive‬
  • Municipal Spa of Bacalar
    ‪5 min drive‬
  • Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪50 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, Kitchen, Garden View

Desk, free WiFi

Family Apartment, 2 Bedrooms, Kitchen, Garden View

  • Sleeps 9
  • 4 Double Beds

View all photos for Comfort Room, 2 Double Beds, Refrigerator, Garden View

Comfort Room, 2 Double Beds, Refrigerator, Garden View

Comfort Room, 2 Double Beds, Refrigerator, Garden View

  • 44.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Multiple Beds, Refrigerator, Garden View

Family Room, Multiple Beds, Refrigerator, Garden View

Family Room, Multiple Beds, Refrigerator, Garden View

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Superior Apartment, 2 Bedrooms, Kitchen, Garden View

Desk, free WiFi

Superior Apartment, 2 Bedrooms, Kitchen, Garden View

  • Sleeps 7
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room, 1 King Bed, Refrigerator, Garden View

Superior Room, 1 King Bed, Refrigerator, Garden View

Superior Room, 1 King Bed, Refrigerator, Garden View

  • Sleeps 3
  • 1 King Bed

Similar properties

Kayaking

Casa Hotel Arte Bacalar - Kayaks & Bikes

  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (22)
The price is NZ$70
for 1 room
includes taxes & fees
12 Apr - 13 Apr
Casa Hotel Arte Bacalar - Kayaks & Bikes

About the area

Bacalar

With a stay at Luna Bacalar Hotel & Apartments - Free Bike Rental in Bacalar, you'll be within a 5-minute drive of Laguna Bacalar Ecological Park and Lake Bacalar. .This hotel is 1.2 mi (1.9 km) from Fort of San Felipe and 1.4 mi (2.2 km) from Polytechnic University of Bacalar.

What's nearby

  • Laguna Bacalar Ecological Park - 20 min walk - 1.7 km
  • Fort of San Felipe - 3 min drive - 1.9 km
  • Municipal Spa of Bacalar - 5 min drive - 2.8 km
  • Cenote Cocalitos - 7 min drive - 6.3 km
  • Cenote Azul - 7 min drive - 6.3 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 50 min drive

Restaurants

  • ‪Restaurant el Barril de Bacalar - ‬20 min walk
  • ‪Las Quekas Bacalar - ‬12 min walk
  • ‪El Sazón a la Mexicana - ‬19 min walk
  • ‪Yerbabuena - ‬16 min walk
  • ‪Taquería los Primos - ‬12 min walk

About this property

Luna Bacalar Hotel & Apartments - Free Bike Rental

Hotel with free breakfast, near Laguna Bacalar Ecological Park
Luna Bacalar Hotel & Apartments - Free Bike Rental offers 8 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided once per stay.
Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 8 air-conditioned guestrooms. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden.
A complimentary self-serve breakfast is served daily from 8:00 AM to 10:00 AM.
Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Free bicycle rentals
  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Apartament Hotel Bacalar Luna Turqueza
Luna Bacalar Hotel & Apartments - Free Bike Rental Hotel
Luna Bacalar Hotel & Apartments - Free Bike Rental Bacalar
Luna Bacalar Hotel & Apartments - Free Bike Rental Hotel Bacalar

Luna Bacalar Hotel & Apartments - Free Bike Rental Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 13 out of 32 reviews
Rating 8 - Good. 7 out of 32 reviews
Rating 6 - Okay. 7 out of 32 reviews
Rating 4 - Poor. 4 out of 32 reviews
Rating 2 - Terrible. 1 out of 32 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Dawn

Travelled with family
Disliked: Staff & service, room comfort
Terrible…
Would never stay here again, stayed in apartment with kitchen, fridge didn’t work, they didn’t do anything to help us, nothing to cook with a tiny frying pan, Fork and spoon and 2 glasses. Very noisy, packs of dogs barking all night long, and many roosters. Did not sleep even an hour for three days. Best part of this place was leaving. Would not recommend.
Stayed 3 nights in Mar 2025

8/10 Good

Dennis

Stayed 4 nights in Feb 2025

6/10 Okay

catherine

It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them. While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location.
Stayed 2 nights in Feb 2025

8/10 Good

ANALISSA

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Mar 2025

4/10 Poor

EMILIO ADRIAN

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La posiciona estaba demasiado sucia. Te prometen early check in (dependiendo disponibilidad) y si había disponibilidad, y aún así nos dijeron que hasta las 3 en puntito. Pésima la actitud de la chica de recepción, no sabe nada sobre atención al cliente ni cómo resolver. Nos dieron una habitación que era para 2 personas, cuando la reserva decía que era para 3 y 3 camas, su solución fue achocar una cama extra cuando en la foto se ve algo totalmente diferente y me echaron la culpa que porque yo solicité una habitación en la planta baja, cuando nunca pasó eso, adicional, tuvimos que esperar hasta las 7 pm a que trajeran la cama y mientras no podíamos dejar el hotel; otro adicional, fue que el aire acondicionado no funcionaba bien y metieron a gente a darle mantenimiento durante nuestra estancia y teníamos que estar pendientes de tener gente adentro con nuestras maletas. El estacionamiento solo tiene espacio para 3 carros, si no alcanzas, lo dejas en la calle sin nadie quien lo vigile. Cierran el acceso del hotel a las 12 am y ponen a un velador a abrirte si llegaste después de esa hora, pero cuando lo hicimos el velador estaba dormido y nunca despertó, para la buena o mala suerte, estaba abierto el portón y pudimos acceder, así de fácil cualquiera puede entrar y no hay seguridad. El desayuno es pésimo y tienes que correr suerte que te toque mesas limpias o que la anterior familia no haya ensuciado. La parte de los kayaks no tenían suficientes y no nos dijeron eso. No recomiendo.
Stayed 2 nights in Mar 2025

4/10 Poor

Daniela

Travelled with family
Liked: Cleanliness, staff & service, room comfort
No volvería a ir
El desayuno es muy pequeño y limitado.
Stayed 1 night in Mar 2025

8/10 Good

Guillermo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Costo beneficio. Buen lugar.
Stayed 4 nights in Mar 2025

6/10 Okay

Cecilia

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Está lejos de la laguna, dan desayuno continental y no hay cerca restaurantes.
Stayed 2 nights in Mar 2025

8/10 Good

SALVADOR S. GOMEZ F.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Servicio a la habitación
Nada más un detalle la limpieza debe de ser todos los dias y las toallas deben de tener disponibles.
Stayed 3 nights in Mar 2025

8/10 Good

Jose Luis Gonzalez

Travelled with family
Liked: Amenities, property conditions & facilities
El precio estuvo bien Las toallas muy percudidas Las instalaciones bien pero les falta limpieza así como los muebles de la piscina
Stayed 1 night in Mar 2025

10/10 Excellent

clarita ines

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

David

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, clean and confortable
Stayed 1 night in Feb 2025

10/10 Excellent

bRUNO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicación, y buen desayuno; todo muy limpio
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in Feb 2025

6/10 Okay

Carolina

Stayed 1 night in Feb 2025

10/10 Excellent

Virginia Marcela

Stayed 2 nights in Feb 2025

8/10 Good

Marco Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Por el precio bueno, pero hay que mejorar
En general el servicio esta bien, pero si tuve tres reportes de falla en la habitación no funcionaba el tanque del inodoro, la regadera tapada y la puerta del baño de la regadera esta caída y no cierra, sería importante que revisarn totos los servcios antes de alquilarlos
Stayed 4 nights in Feb 2025

4/10 Poor

Alfredo

Liked: Staff & service
Disliked: Property conditions & facilities
Muy aislada de la ciudad y calles poco iluminadas
Stayed 1 night in Feb 2025

8/10 Good

karina

Travelled with partner
Liked: Staff & service
Ok
Stayed 1 night in Jan 2025

8/10 Good

tomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enfrente del edificio hay una iglesia que estan estuvieron cantando y tocando musica hasta altas horas de la noche y resulto un poco difícil conciliar el sueño.
Stayed 1 night in Jan 2025

6/10 Okay

Maite

Disliked: Cleanliness, property conditions & facilities
No era el peor hotel, pero nada que ver con las fotos, tiene lo indispensable y había muchos comentarios de que se metían a los cuartos a robar, a mi no me pasó nada pero pasé un par de noches con la preocupación
Stayed 3 nights in Jan 2025

10/10 Excellent

Inaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.. clean inside Attentive staff.

10/10 Excellent

Inaki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect family stay, good pool and the staff were great

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025