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The Crown Hotel

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crown Hotel

View from property
Property grounds
Property entrance
Indoor pool
Lounge

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
7, Gurban Abbasov Street, Baku, AZ1003
  • Baku Crystal Hall
    16 min walk
  • Baku City Circuit
    3 min drive
  • Azerbaijan Carpet Museum
    3 min drive
  • Baku (GYD-Heydar Aliyev Intl.)
    24 min drive

Room options

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, Sea View

Minibar, in-room safe, desk, iron/ironing board

Apartment, Sea View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double or Twin Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, City View

Suite, City View

Suite, City View

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double or Twin Room

Economy Double or Twin Room

Economy Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

Standard Double or Twin Room, Sea View

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, 1 Bedroom, Kitchen

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 Bedroom, Kitchen

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View

  • 43 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Qafqaz Baku City Hotel & Residences
Breakfast included
Spa
Free WiFi
Restaurant
4.0 out of 5, Very good, (139)
The price is NZ$121
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About the area

Baku

A stay at The Crown Hotel places you in the heart of Baku, within a 5-minute drive of Baku Crystal Hall and Azerbaijan Carpet Museum. .This family-friendly hotel is 2.3 mi (3.7 km) from Azerbaijan State Philharmonic Hall and 2.5 mi (4.1 km) from Palace of the Shirvan Shahs.

What's nearby

  • Baku Crystal Hall - 16 min walk - 1.4 km
  • Azerbaijan Carpet Museum - 3 min drive - 3.0 km
  • Nizami Museum - 5 min drive - 4.7 km
  • Maiden's Tower - 5 min drive - 5.3 km
  • Fountain Square - 7 min drive - 5.9 km

Getting around

  • Icherisheher - 9 min drive
  • Baku (GYD-Heydar Aliyev Intl.) - 24 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪Bir iki dönər shop - ‬20 min walk
  • ‪Dinehall - ‬20 min walk
  • ‪Mangal Steak House - ‬9 min walk
  • ‪Big Chefs - ‬19 min walk

About this property

The Crown Hotel

Luxury Baku hotel in Sabayil with 3 restaurants
The Crown Hotel offers 125 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 125 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on the many recreational opportunities, including a nightclub, a health club, and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy international cuisine at Panoramic Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
The Crown Hotel has 3 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 3 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Panoramic Restaurant
  • Cosplay Club
  • Morning Star Restaurant

Things to do

  • Fitness classes
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Nightclub
  • Sauna

Family friendly

  • Children's club
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Separate dining area

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Dining room
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from November 10 2024 to November 25 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 25.0 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AZN 35 per vehicle
  • Rollaway bed fee: AZN 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

Property is also known as

Baku Crown Hotel
Crown Baku
Crown Hotel Baku
The Crown Hotel Baku
The Crown Hotel Hotel
The Crown Hotel Hotel Baku

The Crown Hotel Reviews

Reviews

5.8
Rating 10 - Excellent. 2 out of 36 reviews" "
Rating 8 - Good. 10 out of 36 reviews" "
Rating 6 - Okay. 10 out of 36 reviews" "
Rating 4 - Poor. 9 out of 36 reviews" "
Rating 2 - Terrible. 5 out of 36 reviews" "

6.2/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
5stars? Hardly three star hotel
Baku is a fabulous city. But I would not recommend staying in this hotel. Very poor service. The cleaning was under all criticism.
Stayed 5 nights in Jul 2019

2/10 Terrible

Imtiaz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience!
Room not as described on website, no floorboards, dark, dingy, damaged equipment, exposed electrical wiring, stale smoke smell, noise from night club on top floor until 4:30am and building works from Sea View area starting 08:30am, so no sleep or rest at all. Staff and management rude, ignore complaints, and do not even try to resolve issues. Overall a dangerous room, noisy room, smelly room, damaged equipment, and rude employees and management. Definitely NOT FIVE STAR. If you want yo ruin your holiday, book here!!!!
Stayed 3 nights in Apr 2019

2/10 Terrible

Milad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

6/10 Okay

Kate

Liked: Cleanliness, staff & service
Ok hotel for the price paid but in no way a 5 star as advertised. Basic room and facilities.
Stayed 8 nights in Jun 2018

6/10 Okay

sami, ksa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near the sea
I do not recommend staying in this hotel because of old furniture and the paint is scaly and not clean and the breakfast is not good and there is no heater in the rooms. Thank you.
Stayed 3 nights in Dec 2017

4/10 Poor

big rik, uk

Liked: Cleanliness, staff & service, room comfort
Eye for decor
The wall paper was shrinking The pool and sauna were decent
Stayed 3 nights in Nov 2017

2/10 Terrible

Peleg, Israel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a disaster.
No Heating on cold nights. No way to manage hot/cold water satisfactorily. Bad smell from vents. Odds and ends of dishes. Dirty hot plate burners. No Microwave. TV local only no English speaking channels. Scratchy and smelly towels. Several bulbs/lamps are missing. Bathroom not satisfactory. Not suitable for habitation.
Stayed 2 nights in Oct 2017

4/10 Poor

Peleg, Israel

Disliked: Staff & service, property conditions & facilities, room comfort
The hotel is poorly run.
Dark - missing lamps. No English TV. No way of having suitable water temperature very cold or boiling. Desk persons are not helpful. No heating in cold nights. sewage small coming from the heating air vents. Many other things that make a 5 star hotel ate not available. It deems that the management lost interest in this hotel.
Stayed 1 night in Oct 2017

4/10 Poor

mellis, england

Disliked: Property conditions & facilities
building work
the see view room looks out to the sea but it is partly blocked by the very large big building they are making next to the hotel. The room was clean but it does suffer with damp black mould the towels in the bathroom have seen better days very old. This was what I was expecting Baku is growing very quickly it needs to bring standards along with it.
Stayed 7 nights in Jun 2017

10/10 Excellent

Katherine, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Topped themselves!
In addition to all of the reasons I previously mentioned as contributing to a good experience, the staff outdid themselves accommodating last minute travel plans. They also tactfully addressed the noise issue I experienced.

8/10 Good

Katherine, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Sea View and Staff
I had a nice room with a balcony and private sea view for a very good price. The staff was warm, welcoming and helpful. Shahin and his colleagues went out of their way to make sure my stay was smooth and pleasant. This included changing my room and coordinating with the airport to retrieve lost luggage. I also enjoyed room service, spa services and the care the housekeepers took. The only downside was noise from construction next door, although this was only during normal work hours, and noise from some guests, which was not.

6/10 Okay

Amjad Al Amouri, United Arab Emirates

Liked: Staff & service
the staff in the hotel was so nice and helpful but the hotel in general is poor and the furniture was so old and the TV is old box with one Chanel only. i rate this hotel as 3 star only

8/10 Good

Kim, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to Crystal Hall.
I visited for the Chess Olympiad in September. The hotel had many players from South America (probably 150) in total. The hotel was comfortable and the price was very reasonable. The great thing was the few shops that were opposite where you could go and buy sweets, drinks etc. The food for the players was fair and freshly prepared - I had no upset stomach. Room was huge. 5 Manat by taxi to Crystal or 2 Manat with Uber or you could even walk if you wanted. The downside - huge windows facing the sea and the road. Great view but then the bright sun wakes you up. That was OK with me as I could not sleep past 7am. The noise is very dull and does not bother you once you shut the door/windows properly. If you want real luxury then better to go to another hotel and pay the extra. I was alone and happy with the hotel. Will stay at hotel if I visit Baku again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
50 character not enough to write all the bad thing
I'm reach hotel around 5pm, but the reception give out my booking room to others walk in customer and arrange me go to nearby standard twin room without any deduction of the 1st day charges. 2nd day, I went to reception and want to check in with the room that I booked that they promise to give back to me but the reception say he don't know anything about this. After argue awhile , he say he will check with their manager but his attitude bad. Then I left my luggage and go to work. After work, they give back the booking room to me but the condition not really good. I saw rubbish on the floor. The next day when I come back from work, rubbish still can found the floor and the room clean is really suck. Bed sheet not changing for 8day. Toilet no refill during room cleaning, need me go request from the reception and the reception smile with his colleague. This really make me feel like they purposely do so. Even the free bottle water per day also no refill. When I asking the price of extend per day, reception only answer me that their sale manager is the one who know the price and their sales manager only available between 10am to 4pm. My working hrs is from 8 am till 7pm, confirm that I can't ask.so I ask them let know the price after they ask from their sales manager but end up no answer from them. This is not only happen one time, even happen when the 2nd times I ask . I curious that the room rate per night is not fix and no display on the reception? Why the price is so secret?

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Stefano, Dubai, UAE

Disliked: Cleanliness, property conditions & facilities, room comfort
a poorly maintained hotel with 5 stars?
The hotel is located in a run-down part of Baku. The hotel is rated 5 stars probably because the rating has not been revised since the soviet regime collapsed and new, modern hotels, have been built in Baku. The room facilities are very basic, poorly maintained and not particularly clean. For instance we had problem with flushing the toilet that eventually was repaired. If someone from an adjacent room take a shower the level of noise is extraordinary. Breakfast is very basic, as I had already experienced in other trips to Russia proper.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

marc, Montreal

Disliked: Cleanliness, property conditions & facilities, room comfort
Lucky I only needed to sleep and did not need to spend time at the hotel

4/10 Poor

Halit, Istanbul, Turkey

Liked: Cleanliness
Disliked: Room comfort
Could be better.
I was in a party of four. Two of my friends had to ask for a new room. Rooms were cold and could not be heated. Breakfast was not up to a five-star hotel. Things needed repair in the rooms of my friends.

8/10 Good

US Proud

Liked: Staff & service, room comfort
Baku is up and coming destination for sports!
Not quite all the ammentities of US but they do their best. So much construction going on. I would like to see this area again in 5-10 years. They have enveyable national pride and are working to get the Olympics. Great experience!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Bagher

Stayed 9 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crown
Odamızın temizliği ve görevlilerin güler yüzlü hizmet anlayışından oldukça memnun kaldım. Lezzetli kahvaltıları ve Hazar manzaralı restoranı da beğendiğim özellikler arasında.
Stayed 5 nights in Sep 2019

8/10 Good

Aysu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

ABDULLAH, الموقع جيد ولكن بعيد عن سيارات الأجرة

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
موقع جيد لكن الفندق قديم ولا يوحي بأنه فندق 5 نجو
الموقع مقبول وهاديء وآمن .. وقمنا باستئجار غرفة مع صالة وفرن كهربائي يسمونها في هذا الفندق شقه رائحة الغرفة سيئة جداً يبدو أن السبب من الفرشة التي كانت قديمة نظافة الغرفة مقبولة الغرفةمن إيجابياتها إطلالتها على الكورنيش طبعا الفندق لايطل بشكل مباشر حيث يوجد بين الفنظق والكورنيش طريق عرضه يقارب المائة متر البوفيه المفتوح في الإفطار كان جيدا ومتنوعاً العاملين في الفندق خدومين ومهذبين جداً إجمالاً الفندق لا يعطي إنطباع إطلاقاً بأنه من فنادق الخمسة نجوم
Stayed 5 nights in Jun 2019