4/10 Poor
Verified traveller
16 Oct 2024
Liked: Room comfort
Disliked: Staff & service
Mr & Mrs A. (Glasgow)
Gentleman that showed us to our room was welcoming, didn’t see him after that. The lady that served us breakfast had an unfortunate manner. Asked first morning if I could have scrambled egg instead of fried she said it comes fried sir! The second morning she asked us what we wanted we said full cooked she said No then explained ran out of gas. This should have been explained first. Third morning the same no gas. So very limited choice. From the beginning decided not to have dinner at the hotel, felt very uncomfortable in the restaurant. On checking out no-one at reception so we could say about very loose hot water tap in room. A bag of medication had been left in a drawer in the room from previous people, so room hadn’t been checked properly for cleanliness. A disappointing stay wouldn’t go back or recommend. Found an amazing place not far away in Sandhead fantastic food and service so would recommend this instead.
Verified traveller
Stayed 3 nights in Oct 2024