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Home Hotel Aurora

3.5 star property

Photo gallery for Home Hotel Aurora

Outdoor spa tub
Lobby
Lobby lounge
View from property
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Sjøgata 19-21, Tromsø, 9291
  • Tromso Cathedral
    ‪3 min walk‬
  • Polaria
    ‪11 min walk‬
  • Tromso Lapland
    ‪5 min drive‬
  • Tromsø (TOS-Langnes)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cots/infant beds

Superior Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 2 Single Beds

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Room, 1 Double Bed (Includes a light evening meal)

Desk, laptop workspace, iron/ironing board, cots/infant beds

Moderate Room, 1 Double Bed (Includes a light evening meal)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cots/infant beds

Standard Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
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The price is NZ$249
for 1 room
includes taxes & fees
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About the area

Tromsø

A stay at Home Hotel Aurora places you in the heart of Tromsø, steps from Art Museum of Northern Norway and Nordnorsk Kunstmuseum. .This hotel is 0.1 mi (0.2 km) from Tromso Cathedral and 0.4 mi (0.6 km) from Mack Brewery.

What's nearby

  • Tromso Cathedral - 3 min walk - 0.3 km
  • Polar Museum - 6 min walk - 0.6 km
  • Polaria - 11 min walk - 1.0 km
  • Tromso Lapland - 5 min drive - 3.1 km
  • Arctic Cathedral - 6 min drive - 2.9 km

Getting around

  • Tromsø (TOS-Langnes) - 17 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Peppes Pizza - Tromsø - ‬2 min walk
  • ‪Størhus - ‬2 min walk
  • ‪Smørtorget - ‬1 min walk
  • ‪Tromsø Mikrobryggeri & Balthazar Vinbar - ‬2 min walk

About this property

Home Hotel Aurora

Waterfront hotel with free breakfast and a fitness center
Home Hotel Aurora offers 121 accommodations with hair dryers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
Stay in one of 121 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks, housekeeping is provided on request, and irons/ironing boards can be requested.
Take advantage of recreational opportunities offered, including a hot tub, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and bike storage.
Enjoy a satisfying meal at Restaurant Aurora serving guests of Home Hotel Aurora. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Tromsø? This hotel has 2153 square feet (200 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.
Restaurant Aurora - This buffet restaurant serves breakfast, dinner, and light fare.

Languages

English, German, Norwegian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (NOK 200 per day)

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Aurora

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 250 per pet, per stay

Children and extra beds

Children are welcome
3 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 350.0 per night
Cribs (infant beds) are available for NOK 100.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: NOK 200 per day
  • Pet fee: NOK 250 per pet, per stay
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Bryggen
Clarion Bryggen Tromso
Clarion Hotel Bryggen
Clarion Hotel Bryggen Tromso
Clarion Collection Hotel Aurora Tromso
Clarion Collection Hotel Aurora
Clarion Collection Aurora Tromso
Clarion Collection Aurora
Clarion Tromso
Tromsø Clarion

Home Hotel Aurora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Emma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay just before Christmas and the included breakfast afternoon snack and dinner were very convenient when we didn't want to venture out after a long day out. (More on the food in a moment) The room was very comfortable however the shower took a long time to heat up every time (15 minutes!) which was a bit annoying. The room was very peaceful and hotel very conveniently located in town. The food was generally good, however anything off the 'hot buffet' at breakfast and dinner was quite lukewarm even straight after it was brought out. The afternoon snack mentions waffles on the website but we never saw any waffles, just one type of tray-bake cake each day with coffee and hot water set out but no non-dairy milk option, I could only find non dairy milk at breakfast. I overheard some vegan guests really struggling to find anything to eat for their evening meals even dispute a sign saying things can be made for dietary requirements etc. overall the stay was good but I would have preferred the food to be hotter. The receptionist also seemed to disappear quite often with no means of calling for them to come back or sign left out one evening so was waiting around the lobby with several other guests for over 20 minutes one evening when I wanted to ask for an extra pillow.
Stayed 3 nights in Dec 2024

8/10 Good

ERIK

Travelled with partner, Travelled with group
Liked: Cleanliness
They don’t clean the room for you each day unless requested in advance. The room was really basic, no fridge which was quite a downer. For the price paid it’s quite disappointing. The breakfast and daily evening meal was quite substantial so that’s good. Overall, the location was great so that saves us a lot of time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Akshita Anil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location: The hotel is conveniently located right in front of Port and provided unmatched views of both Tromsø Bridge and the Lights. It is also at walking distance from city centre and major attractions. One of the highlight is walking around the port late evenings for sighting Auroras on clear sky. Food: Breakfast was amazing with vareity of options suitable for vegetarians, vegan, lactose intolerant and meat lovers. Dinner however had less options for vegetarians and could be improved. Overall an excellent location to stay with your friends or family.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, with a view of the harbour from the ground floor dining area and the rooftop jacuzzi. They offer complimentary light dinner and fika (afternoon snack, usually cake) on top of the braekfast. Food quality was only ok most of the time, but it was fine. They do charge for the jacuzzi, but the sauna and gym are free. When we checked in we had to wait for 15 minutes because reception was inexplicably empty, but when they were there they were generally helpful. Room was standard for hotels at this range.
Stayed 5 nights in Dec 2024

8/10 Good

Sian

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, and the light meal that’s included saves a fortune on eating out!
Stayed 4 nights in Dec 2024

10/10 Excellent

KELLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location. Upon arrival they rushed us to dinner (was included) before they shut down the dinner line. After they welcomed us. They also stored our bags while we ate. Room was upgrade. Room included bathtub and shower. Heated bath floor. Kettle for tea and coffee. Hot chocolate would be appreciated. No scheduled house keeping, but available upon request. Bus from the airport drops you off at the hotel and at several locations within walking distance. Shopping all around for blocks. It’s right on the water front and only 5 min walk to the central bus station when many of the tours depart and end. Get the breakfast and dinner option. It was definitely worth it. They also have tea at 3:00 or they call it cake. Over all worth the money for the stay. It’s an expensive town and the included meals were worth it. We always felt safe walking the area. Ice and snow was a different issue. Enjoy your stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all really friendly and helpful, the hotel its self is clean from top to bottom. If I could give it more ratings I would. Can highly recommend staying at the Clarion collection Hotel Aurora. We will be back 😊
Stayed 4 nights in Nov 2024

10/10 Excellent

Ming Hin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very useful sauna in the property that opens from morning to night
Stayed 4 nights in Nov 2024

6/10 Okay

Olivia

Travelled with family
At the downtown area
Stayed 1 night in Nov 2024

10/10 Excellent

Line

Stayed 3 nights in Nov 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great! Location was super convenient to all of the fun stuff Tromsø has to offer. Dining, tours, etc. all walking distance. It’s also right on the water with great views of the harbor and across. Only issues were that staff doesn’t answer the phone and rarely was anyone at the front desk. It was kind of odd. But no issues, so no biggie.
Stayed 3 nights in Nov 2024

8/10 Good

Christopher, Thatcham

Travelled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel in an excellent location. Very clean, but tired-looking rooms with furniture showing clear signs of wear. Nice bathroom and shower. Friendly and helpful staff and included half board very pleasant, if not spectacular. Expensive for what it is, but no different to other hotels in Tromso from that perspective.
Stayed 4 nights in Nov 2024

8/10 Good

Julia

Travelled with family
Liked: Staff & service
The location, in the heart of Tromso is perfect. The staff was friendly and helpful. The rooms are a bit worn down and the beds were very soft. Personally I did not like that the rooms are not automatically cleaned and the towels changed every few days. I do not want to think about this on my holiday and ask for service. We liked that breakfast and dinner were included in the price. Dinner is a small buffet, no gourmet food but fine and saves a lot of money.
Stayed 4 nights in Nov 2024

10/10 Excellent

DORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Arrived too early to check in, but hotel gave us the option to leave our luggage in a secure location if we wanted to explore area around hotel while waiting for room- which is what we did. Check in was easy, room was clean and beds were comfortable. The front desk and information desk were always helpful & friendly during stay. The breakfast was amazing! Plus afternoon cake ANd dinner (which were only had once during stay) were good as well. Didn’t make use of sauna or gym, but the gym was on top floor, overlooking the water, so it would be a nice place to use. All in all, great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kam Sheung Kamy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Cheuk Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Ng Yong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is quite fine and being conveniently located within walking distance of several attractions in the city town, making it a good choice for those looking to explore the area on foot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Raheman, Gibraltar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in a great location. Great breakfast. Everywhere in Tromsø was walkable from the hotel. The staff were friendly and able to give advice. The room was comfortable. The only thing letting it down snot was the public areas need refurbishing. Otherwise a good hotel and recommended to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter and

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Clarion Aurora. We only knocked off one star. Staff front desk was not aware if local calls would be charged to the room. I was asked to ask the next attendant on the next shift. I would think this would be a question staff should know, and if they dont know, I would think they would find out, not ask me to ask the next person.
Stayed 2 nights in Nov 2024

8/10 Good

Benjamin, Ilford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: buffet breakfast, buffet dinner, tea/coffee and cake every day. Tea/coffee/water available anytime on the ground floor. Good location. Cons: no kettle in the room, no safe, rooms only cleaned on request, need to take out own rubbish and obtain new towels from reception.
Stayed 7 nights in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, on site parking, loved the jacuzzi
We booked this one because of the rooftop jacuzzi - we didn't realize until after we got there that it was a surcharge to reserve it. I like that we had it to ourselves, but it was very nickel and dimey. We chose not to eat at the hotel for the free dinner because it was a very specific meal that didn't look appealing to us the nights we stayed there. We stopped by for coffee and cake hour and they only had lemon cake and the coffee machine was broken, so that was a little disappointing. The room was very small and didn't have a fridge, but the location was great and they had parking on site (it was an additional fee, but at least it was right at the front of the hotel). The beds were comfortable and the staff was very friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

William Patrick McPhilamy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there's not a lot of positive feedback for this property.
Stayed 5 nights in Oct 2024