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Charltons Banff

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Charltons Banff

Lobby
Terrace/patio
Exterior
Reception
Deluxe Room, 2 Queen Beds, Mountain View

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    10 min walk
  • Chili's Texas Grill
    2 min walk
  • Banff Station
    16 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool

Banff Caribou Lodge and Spa

Hot tub
Spa
Pet-friendly
Parking included
4.3 out of 5, Excellent, (2424)
The price is NZ$218
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Banff Caribou Lodge and Spa

About the area

Banff

With a stay at Charltons Banff in Banff (Uptown District), you'll be within a 10-minute drive of Upper Hot Springs and Victoria Glacier. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 11.9 mi (19.1 km) from Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 10 min walk
  • Banff Lake Louise Tourism Bureau - 10 min walk
  • Banff Centre for Arts and Creativity - 15 min walk
  • Tunnel Mountain - 5 min drive
  • Upper Hot Springs - 9 min drive

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Banff hotel in Uptown District with an indoor pool and a spa tub
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 65 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and gas grills.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Things to do

  • Free bike hire
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski passes

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 135 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lauralee

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Stayed 2 nights in Sep 2024

4/10 Poor

Jane

Stayed 1 night in Sep 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service
Overall decent if a bit worn
Stayed 2 nights in Sep 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Megan

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot within walking distance to downtown Banff. Easy access to freeway for day trips to park.
Stayed 2 nights in Sep 2024

2/10 Terrible

Jessica

The hotel kicked me out because I had Asked pet friendly and they only had limited rooms and I didn’t see their Expedia message because I’m not used to the app.. I was kicked out of the hotel at 11 PM at night in the freezing cold and nowhere to go
Stayed 3 nights in Sep 2024

6/10 Okay

Rob

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rather dated and expensive. Nice having a bedroom up a spiral staircase, staff very helpful and friendly
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean but very outdated. But thats normal for Banff, Jasper burned down so everyone had to change plans so everyone came here at best its a $200 hotel but they gouged me for $550 . Thank god its for work as I would not have stayed in Banff.
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Haili

Stayed 1 night in Aug 2024

4/10 Poor

Mark

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place needs a serious update. The staff, overall, tried to make us happy. The guy at check-in was rude. This would be the last place I would stay if I went back.
Stayed 5 nights in Sep 2024

8/10 Good

Ren, Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was less than a 10 minute walk to the Downtown Banff. The front desk staff was friendly. The hotel needs renovation. The loft rooms are unique and spacious; however, the bedroom is in the loft and you have to walk down a spiral staircase to go to the bathroom.
Stayed 3 nights in Sep 2024

8/10 Good

Jung Mee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, spacious and quiet. I had a comfortable stay here!
Stayed 3 nights in Sep 2024

4/10 Poor

Ian

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The loft bedroom was charming. Easy walking distance from downtown restaurants and shops. Staff was friendly and helpful, although we did not need much assistance.
Stayed 2 nights in Sep 2024

8/10 Good

Alie

Liked: Cleanliness, staff & service, property conditions & facilities
Banff is a hot bed of tourist activity so it was nice to be a little bit out of town but still within walking distant. The hotel itself was nice, but main bedroom was tight, with bed practically against the wall and no bed table in one side. Kitchenette was great and thank goodness for the spare bedroom with twin beds to store our luggage and have a place to sit. So we made it comfortable, but it was a bit awkward. The pool and hot tub were both fantastic! Pool just right temp and hot tub was at 104 and spacious. The best part was the pool and
Stayed 4 nights in Sep 2024

4/10 Poor

Ian

Liked: Cleanliness
Disliked: Property conditions & facilities
Not at all what we expected..
We arrived late after a long journey, and got there a short while before reception closed for the night. We had 2, 30kg suitcases and no assistance available and the lift wss out of service, which they said happened a lot. Its probably amongst the most basic in Banff.
Stayed 1 night in Sep 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel hot tub was nice. Our room was nice with the following exceptions: the AC/heating unit upstairs did not work and in the bathroom the toilet seat was not tightened properly to the bowl. The walls were thin. We could hear our neighbors next door and they woke us up at 2:30am.
Stayed 3 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

GLEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great - guest room very beautiful and comfortable - everything felt super clean from hot tub to our room Lounge area needs updating
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Travelled with partner
Disliked: Property conditions & facilities
Property was well positioned to explore Banff National Park and the town of Banff itself. Staff were helpful. The room was positioned between two corridors making it dark. That was exacerbated by needing to keep curtains drawn to maintain privacy. The kitchen area was not conducive to eating. Overall, my wife found the room depressing and was discouraged from spending more time in it than necessary.
Stayed 3 nights in Sep 2024