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Hotel Canoe and Suites

4.0 star property

Photo gallery for Hotel Canoe and Suites

Rooftop pool
Lobby
Condo | Private kitchen
Superior Studio Suite, 1 King Bed, Mountain View | Balcony
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
600 Banff Avenue, 2000, Banff, AB, T1L1H8
  • Banff National Park Information Centre
    ‪19 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪19 min walk‬
  • Banff Centre for Arts and Creativity
    ‪20 min walk‬

Room options

View all photos for Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

Superior Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds | Living area

Superior Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Condo

Condo | Private kitchen

Condo

  • 80 sq m
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bunk Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

Superior Room, 2 Queen Beds, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio

Studio

Studio

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

Superior Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

Superior Studio Suite, 1 King Bed, Mountain View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

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About the area

Banff

With a stay at Hotel Canoe and Suites in Banff (Uptown District), you'll be within a 5-minute drive of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This hotel is 11.5 mi (18.5 km) from Banff National Park and 1 mi (1.7 km) from Banff Centre for Arts and Creativity.

What's nearby

  • Banff National Park Information Centre - 19 min walk - 1.6 km
  • Banff Lake Louise Tourism Bureau - 19 min walk - 1.6 km
  • Banff Centre for Arts and Creativity - 20 min walk - 1.7 km
  • Tunnel Mountain - 6 min drive - 2.5 km
  • Fairmont Banff Springs Bowling Centre - 8 min drive - 3.5 km

Getting around

  • Banff Station - 20 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬2 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬18 min walk
  • ‪Park Distillery - ‬20 min walk
  • ‪Cedar House Investments Ltd - ‬19 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬4 min drive

About this property

Hotel Canoe and Suites

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Hotel Canoe and Suites offers 192 air-conditioned accommodations with bathrobes and hair dryers. Beds feature premium bedding. This Banff hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
2 hot tubs are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 192 air-conditioned rooms featuring microwaves. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Dip into one of the 2 hot tubs or enjoy other recreational amenities, which include a sauna.
Satisfy your appetite at Sudden Sally, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sudden Sally - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 17 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sudden Sally

Things to do

  • 2 hot tubs
  • Sauna

Family friendly

  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • Lift (107 centimetre wide door)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Wet bar

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 65 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 25 per person
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

Property is also known as

Banff
Hotel Canoe Suites
Hotel Canoe and Suites Hotel
Hotel Canoe and Suites Banff
Hotel Canoe and Suites Hotel Banff

Hotel Canoe and Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1095 out of 1338 reviews
Rating 8 - Good. 182 out of 1338 reviews
Rating 6 - Okay. 43 out of 1338 reviews
Rating 4 - Poor. 15 out of 1338 reviews
Rating 2 - Terrible. 3 out of 1338 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt like home.
Stayed 7 nights in Dec 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the fine finishing to create a beautiful space. The large balconies and mountain views and rooms with a fireplace. High end tea and coffee with real cream and nice mugs to sip from. Fantastic outdoor hot pools. I would highly recommend and look forward to staying again in the future.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Emily

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property for our girls trip! The sauna and pool deck was AMAZING with the mountain view. The products the hotel provides are from local businesses which was a sweet touch. Highly recommend this hotel!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best time at Hotel Canoe
Great stay at the canoe hotel and suites, great location. First stop and drop off on the ski shuttles. Great modern hotel, food was amazing. Only points I would say is that there wasn't enough wardrobe space. A family for 4 struggling to find areas for clothes. Also the ski lockers could be in a more convenient space. But apart from that we had a great stay! and would recommend.
Stayed 9 nights in Dec 2024

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
I am going to have to change the way I rate places after this place! It is so nice and comfortable. The room was nice and big with all new interior with a nice clean new bathroom. All hardwoods and stone, seems like they spared no expense to make it nice. The view is outstanding looking right out the room to three mountain peaks. The hot tub area was pretty magical. With a nice pagoda and fire to sit around. The first hot tub ha a waterfall and the upper pool is large with a big boulder island in the middle for a table and bench. Next time I come to Banff I will stay here the whole time!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jeannette

Liked: Staff & service
Really nice, rooftop hot tub was beautiful. Elevator was not working great
Stayed 2 nights in Dec 2024

10/10 Excellent

Mandeep

Stayed 2 nights in Jan 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant front of desk staff. Good restaurant but we had a few issues with some orders. Amazing pool. Condos are great but needs a different heating system from the noisy fan heater. However well worth the money and the customer service is beyond exceptional if you raise any issues
Stayed 7 nights in Dec 2024

10/10 Excellent

Lovelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend we loved it!
Stayed 1 night in Jan 2025

10/10 Excellent

Neethling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great hotel! Clean, modern and spacious rooms. Comfortable beds and beautiful bathrooms. The heated parking was a bonus. We will definitely stay here again
Stayed 1 night in Jan 2025

8/10 Good

Utrang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2025

10/10 Excellent

Milene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Chelsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is incredible! The staff are amazing and the rooms are lovely. I don’t t think I have ever slept on a more comfortable pillows. The price is well worth the experience. Even though it can be confusing to navigate initially it is such a wonderful place. We will definitely return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Moya V

Stayed 6 nights in Dec 2024

8/10 Good

libertyXR

Travelled with family
Liked: Cleanliness, staff & service, amenities
The suite was not warm enough though the heater rumbled all night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ashdenne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful spot!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Luke

Stayed 5 nights in Dec 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, new hotel. Staff greet everyone and provide bags of tea for the morning. Spa like interior with hot tubs that are outdoors and lit up at night. What an amazing way to experience Banff! We will definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service and amenities. Pool and sauna are a 10/10! Restaurant and coffee shop top notch! Definitely recommend!
Stayed 3 nights in Jan 2025

6/10 Okay

julien

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We liked the property for its availability but were quite dissatisfied with the amenities. Basically there are hot pools, which were then shared with neighbouring hotel as theirs were not functioning. Our room was great but the ventilation horribly loud and poorly managed. There is no other place to relax in the hotel except the very small lobby where the front door would expose us to cold winds coming in and the cheminey in that area was also broken. The hotel staff was ok, but when asked about 'what are things to do on a Friday night' the answer was look online. The coffee situation in room was a bit of a fiasco for us, and the staff at the restaurant while pleasant, didnt have much training in the dining world. I ordered multi-grain toast and was served sourdough. When I pointed this out to our very friendly server, she said, 'Oups' and just grabbed the toast off my plate directly instead of taking the plate away and properly exchanging in the kitchen. There are other items that we could report but overall we felt like this was a very expensive new hotel with substandard services.
Stayed 2 nights in Jan 2025