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Moose Hotel And Suites

4.0 star property

Photo gallery for Moose Hotel And Suites

Indoor pool
Creator video - submitted by Angela's Hotel Recs
Lobby lounge
Front of property – evening/night
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi

Explore the area

View map
345 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪5 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪6 min walk‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(184 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(19 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

9.8 out of 10
Exceptional
(14 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

9.4 out of 10
Exceptional
(58 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(114 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior King Bed Room

  • Sleeps 2

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4

View all photos for One Bedroom Rooftop Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4

View all photos for Two Bedrooms Rooftop Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Two Bedrooms Rooftop Suite

  • Sleeps 6

View all photos for Superior Accessible Room, 2 Queens

Superior Accessible Room, 2 Queens

Superior Accessible Room, 2 Queens

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Rooftop 2 Bedroom Suite

  • Sleeps 6

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • Sleeps 4

View all photos for Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Room

  • Sleeps 4

View all photos for One Bedroom Two Queen Beds Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Two Queen Beds Suite

  • Sleeps 4

View all photos for Superior Two Queen Beds Room

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4

View all photos for One Bedroom King Bed Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom King Bed Suite

  • Sleeps 3

View all photos for One Bedroom Superior Two Queen Beds Suite

Premium bedding, in-room safe, blackout curtains, iron/ironing board

One Bedroom Superior Two Queen Beds Suite

  • Sleeps 4

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About the area

Banff

With a stay at Moose Hotel And Suites, you'll be centrally located in Banff, within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This spa hotel is 0.6 mi (0.9 km) from Banff Centre for Arts and Creativity and 12.1 mi (19.5 km) from Banff National Park.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Banff National Park Information Centre - 5 min walk - 0.4 km
  • Banff Lake Louise Tourism Bureau - 6 min walk - 0.6 km
  • Central Park - 12 min walk - 1.1 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪Shoku Izakaya - ‬6 min walk

About this property

Moose Hotel And Suites

Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff

Moose Banff

Moose Hotel Suites

Moose Hotel And Suites Hotel

Moose Hotel And Suites Banff

Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1967 out of 2480 reviews
Rating 8 - Good. 370 out of 2480 reviews
Rating 6 - Okay. 89 out of 2480 reviews
Rating 4 - Poor. 33 out of 2480 reviews
Rating 2 - Terrible. 21 out of 2480 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jonathan

Stayed 4 nights in Feb 2026

10/10 Excellent

Hali

Stayed 3 nights in Feb 2026

10/10 Excellent

Bernard

Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Great place ! Clean and cosy
Stayed 4 nights in Feb 2026

10/10 Excellent

Anthony

Stayed 4 nights in Feb 2026

10/10 Excellent

Andrew

Stayed 3 nights in Feb 2026

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Suite with fireplace was spacious yet cozy. Greatly enjoyed living area with fireplace and couch to relax at end of long ski day. Hotel restaurant was excellent and hotel staff were friendly, accommodating, and knowledgeable of Banff highlights. Hotel Moose amenities were excellent. I thoroughly enjoyed the rooftop hot tub overlooking the Canadian Rockies. Would definitely stay again.
Stayed 5 nights in Feb 2026

10/10 Excellent

Stephen

Stayed 6 nights in Feb 2026

10/10 Excellent

Cornelius

Stayed 1 night in Feb 2026

10/10 Excellent

Faye

Liked: Cleanliness, amenities, property conditions & facilities
Everythings was good :)
Stayed 1 night in Feb 2026

10/10 Excellent

Lafleche

Stayed 2 nights in Jan 2026

10/10 Excellent

Tobin

Liked: Cleanliness, amenities, property conditions & facilities
It was great. We stayed just the night while attending a show but the staff was friendly, spacious room and felt modern. Would stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for walking to shop and have meals. It was very clean, and the staff were friendly. We enjoyed the roof top hot tubs. Would definitely stay here again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Myrna

Liked: Cleanliness, staff & service, amenities
room was spotless staff was very friendly
Stayed 1 night in Feb 2026

10/10 Excellent

Sheri

Stayed 2 nights in Jan 2026

10/10 Excellent

Shannon Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful clean room, cozy beds, amazing staff and overall amazing hotel!
Stayed 4 nights in Feb 2026

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, amenities
So thankful, we could have our pup with us!! Great location. We walked all over!
Stayed 2 nights in Feb 2026

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay will be back
Stayed 3 nights in Feb 2026

10/10 Excellent

Burke

Stayed 1 night in Feb 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Loved the heated rooftop pool and firepit with the view of the mountains.
Stayed 1 night in Feb 2026

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent! Well within walking distance to the local activities, shops and restaurants with beautiful mountain views all around. The hotel staff were welcoming as well as helpful. The room was spacious, clean and cosy. We greatly appreciated the daily room service. The hot tubs on the roof offer a great place to relax after a day on the slopes with beautiful views. We really enjoyed our stay!
Stayed 4 nights in Feb 2026

10/10 Excellent

sylvia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly Great location! Excellent jacuzzi views!! Nice accommodations Great value for the $
Stayed 4 nights in Feb 2026

10/10 Excellent

Rachel

Stayed 2 nights in Feb 2026

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities
Clean cute and priced appropriately. Loved the roof top hot tubs. In hotel restaurant is very good too.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and well situated. The hot tub with the view was a 10/10. All the front desk staff were very helpful and sweet. Would totally come back and recommend!
Stayed 2 nights in Feb 2026