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Moose Hotel And Suites

4.0 star property

Photo gallery for Moose Hotel And Suites

Indoor pool
Front of property - evening/night
Couples treatment room(s), hot tub, body treatments, body wraps
Interior entrance
Couples treatment room(s), hot tub, body treatments, body wraps

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Centre for Arts and Creativity
    ‪11 min walk‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Room amenity

Superior Hotel Room 2 Queen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Living area

Rooftop 2 Bedroom Suite

  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Private kitchenette

Rooftop 1 Bedroom Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

With a stay at Moose Hotel And Suites, you'll be centrally located in Banff, within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This spa hotel is 0.6 mi (0.9 km) from Banff Centre for Arts and Creativity and 12.1 mi (19.5 km) from Banff National Park.

What's nearby

  • Banff National Park Information Centre - 2 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 2 min walk - 0.3 km
  • Banff Centre for Arts and Creativity - 11 min walk - 0.9 km
  • Tunnel Mountain - 4 min drive - 1.8 km
  • Fairmont Banff Springs Bowling Centre - 6 min drive - 2.3 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1654 out of 2066 reviews
Rating 8 - Good. 296 out of 2066 reviews
Rating 6 - Okay. 65 out of 2066 reviews
Rating 4 - Poor. 29 out of 2066 reviews
Rating 2 - Terrible. 22 out of 2066 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here 3 times and never want to stay anywhere else in banff. The roof top hot pools are unmatched anywhere else except the fairmont. Staff is great, restaurant on site is good. Close to everything, just a great place to stay! It is definitely too expensive for what I would say are pretty average hotel rooms but everywhere in Banff is overpriced. Loyalty program would be nice too for returning guests!
Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Mother daughter get away

Mother daughter trip everything was really good . The food at Pacini was amazing !! The service however based on our last visits Was very very disappointing !! Total let down . It wasn’t busy service was disgusting! Tip shopping Ie take care of table of six And abandon table of 2 and 1 in your section . Only downside of the entire trip was the service at Pacini . Especially knowing what to expect from prior visits .
Stayed 2 nights in Jan 2025

8/10 Good

Jillian

Stayed 1 night in Jan 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if visiting Banff area.
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

It was ok

For the price it was ok. The room wasn’t anything special but the lobby was beautiful. The shower was dirty, no water pressure. Restaurant was ok. Hot tubs were nice.
Stayed 2 nights in Jan 2025

10/10 Excellent

Minami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Baily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, super quiet, steps away from great restaurants. The rooftop pool was amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stacey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, location, restaurant and hot tubs
Stayed 1 night in Jan 2025

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and staff
Stayed 4 nights in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They clean room daily and made bed. Super clean and convenient. Staff was fantastic— great hotel and a fair price. Bed was beyond comfortable—-We loved it
Stayed 8 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and clean
Stayed 1 night in Jan 2025

8/10 Good

esther may awayen

Stayed 2 nights in Jan 2025

8/10 Good

Kabrina

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Edita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well-maintained, centrally located, and conveniently close to bus stops. The hotel features an excellent jacuzzi, pool, and sauna on the top floor, offering stunning views of the surrounding mountain range. The staff at both the hotel and restaurant are exceptionally friendly and accommodating.
Stayed 4 nights in Jan 2025

10/10 Excellent

Natalie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there to celebrate my birthday. Check in was super easy. Our room was perfect for our needs. Very dog friendly. Really enjoyed their atmosphere. Would stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vaughn

Stayed 1 night in Jan 2025

10/10 Excellent

Susan M

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Daniil

Liked: Cleanliness, staff & service, property conditions & facilities
The heating is noisy and when it turned off, temperature dropped quickly. This is probably the only downside. The rest was quite good!
Stayed 7 nights in Jan 2025

10/10 Excellent

Natasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, they even provided us with board games last night. When we requested another robe it arrived within a couple minutes if that. Only a block away from the main stretch of town.
Stayed 1 night in Jan 2025

8/10 Good

Cody

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop hot pools were great
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and location!!
Stayed 1 night in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and spa exceeded my expectations
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025