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Moose Hotel And Suites

4.0 star property

Photo gallery for Moose Hotel And Suites

Relax by the serene pool surrounded by a wooden deck and majestic mountains.
Relax by the fireplace in our spacious lobby, surrounded by comfortable seating and large windows offering views of the surrounding buildings.
Guests can relax in the spacious lobby area, surrounded by sofas and armchairs, with a stone fireplace and staircase nearby.
Experience the warmth of this mountain hotel's inviting facade, featuring a balcony area and a blend of wooden beams and stone elements.
Stunning staircase leads to an upper level, flanked by a metal railing and a vibrant mural.

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪3 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪5 min walk‬
  • Banff Centre for Arts and Creativity
    ‪10 min walk‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

9.2 out of 10
Wonderful
(154 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(80 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(11 reviews)
  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(14 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(24 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

9.6 out of 10
Exceptional
(49 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

With a stay at Moose Hotel And Suites, you'll be centrally located in Banff, within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This spa hotel is 0.6 mi (0.9 km) from Banff Centre for Arts and Creativity and 12.1 mi (19.5 km) from Banff National Park.

What's nearby

  • Banff National Park Information Centre - 3 min walk - 0.3 km
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.4 km
  • Banff Centre for Arts and Creativity - 10 min walk - 0.8 km
  • Fairmont Banff Springs Bowling Centre - 5 min drive - 2.1 km
  • Tunnel Mountain - 7 min drive - 1.4 km

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Hotel with 2 hot tubs, near Banff Centre for Arts and Creativity
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 hot tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture

Full-service spa

  • 9 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Built in 2016
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1661 out of 2082 reviews
Rating 8 - Good. 304 out of 2082 reviews
Rating 6 - Okay. 68 out of 2082 reviews
Rating 4 - Poor. 29 out of 2082 reviews
Rating 2 - Terrible. 20 out of 2082 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher T

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much! The hotel was clean and the staff were nice & very helpful. Perfect location. We would stay here again!
Stayed 6 nights in Apr 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved Moose Hotel and Suites. Everything you need under one roof but walking distance to anything else!
Stayed 2 nights in Apr 2025

10/10 Excellent

Milan, Calgary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience!
Stayed 2 nights in Apr 2025

8/10 Good

Heather, Okotoks

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bring sandals !!. Normally my go -to choice for Banff but the roof top tiling in dire need of repair. Not one or two loose tiles. Almost all of them are loose creating a tripping hazard and my friend and I pinched our legs more than once sitting poolside.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and good service
Stayed 1 night in Apr 2025

10/10 Excellent

Nan

Stayed 5 nights in Mar 2025

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

Shaye Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Moose! It was clean & the staff were incredibly helpful with booking the Gondola, getting us a bus pass and information about the spa within the hotel. We utilized the roof top hot tubs almost every night which has a beautiful view. The location of our room seemed loud (first floor near the front in a hallway very well traveled by customers and staff at all hours) which would be my only complaint. Even though it is on Banff Ave, it was not too busy and I was very happy how close everything still was! Overall I was very happy with my stay!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooftop hottub and sauna was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Randall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel and great location.

Excellent hotel with comfortable rooms at an outstanding location. Service and staff were great. Easy access to the bus for skiing and a good restaurant (only ate breakfast though they serve all meals). Definitely would return!
Stayed 5 nights in Apr 2025

10/10 Excellent

Anthony Vittorio Paolo

Stayed 3 nights in Apr 2025

10/10 Excellent

Youmna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Seer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice as most 500$/night places should be, clean, little more info should be given by front desk of key amenities available, had to ask about pool area, parking etc
Stayed 1 night in Mar 2025

6/10 Okay

Brad

Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Room is a good size we stayed in a king room. Place is quite and relaxing view of the rockies, and room are clean and well maintained. Amenities are supurb! Staff are friendly and accomodating. Excellent service! Amazing place! We'll surely be back😊
Stayed 1 night in Apr 2025

10/10 Excellent

Zeljko

Stayed 1 night in Mar 2025

10/10 Excellent

Praneeta

Stayed 1 night in Apr 2025

10/10 Excellent

Lesley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with the family. Loved the pool and room service was really convenient. Only suggestion might be to add the option for streaming services or Comcast for the TV, as the quality cable TV options for kiddos is very limited.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kimberley

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Moose Hotel for my wedding and had a wonderful experience. The staff was incredibly friendly and accommodating, making us feel right at home. The rooms were clean and well-maintained, with comfortable beds that ensured a good night's sleep. I particularly enjoyed the amenities, such as the pool and fitness center, which added to our overall enjoyment. The location was also convenient, with easy access to nearby attractions and restaurants. I would definitely recommend Moose Hotel to anyone looking for a pleasant stay!
Stayed 2 nights in Apr 2025

10/10 Excellent

Disa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Excellent facility.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. I loved the rooftop hot tub although it wasn’t the best view. Large hotel with a wide variety of guests. Not the quietest. Clean. Rustic cabin feel. Staff were always friendly.
Stayed 2 nights in Dec 2024

8/10 Good

Kathrine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very walkable to many places. Spa was very good.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel

Best hotel I have ever stayed at - gorgeous
Stayed 3 nights in Mar 2025

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay - this is our favourite hotel in Banff! Location, modern and large rooms/bathroom, amazing rooftop hot tub, great lobby for reading by the huge wood burning fireplace, and easy to get into the restaurant and bar.
Stayed 3 nights in Mar 2025