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The Elk & Avenue Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Elk & Avenue Hotel

Front of property - evening/night
Lobby
Down duvets, desk, laptop workspace, blackout curtains
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Laundry
  • Pet-friendly

Explore the area

Map
333 Banff Ave, Banff, AB, T1L1B1
  • Banff National Park Information Centre
    ‪1 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪1 min walk‬
  • Banff Legacy Trail
    ‪3 min walk‬
  • Banff, AB (YBA)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds Pet Friendly

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds Pet Friendly

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Loft

Standard Loft

Standard Loft

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Pet Friendly)

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Down duvets, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About the area

Banff

With a stay at The Elk & Avenue Hotel in Banff (Downtown District), you'll be steps from Banff Lake Louise Tourism Bureau and 14 minutes by foot from Banff Centre for Arts and Creativity. .This hotel is 1.1 mi (1.8 km) from Tunnel Mountain and 1.3 mi (2.1 km) from Fairmont Banff Springs Bowling Centre.

What's nearby

  • Banff National Park Information Centre - 1 min walk
  • Banff Lake Louise Tourism Bureau - 1 min walk
  • Banff Centre for Arts and Creativity - 14 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 6 min drive

Getting around

  • Banff Station - 6 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬4 min walk
  • ‪BeaverTails - ‬4 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬2 min walk
  • ‪Cedar House Investments Ltd - ‬2 min walk

About this property

The Elk & Avenue Hotel

Hotel with a sauna, steps from Banff Lake Louise Tourism Bureau
The Elk & Avenue Hotel offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. 37-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a spa tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at Farm & Fire or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Farm & Fire - Onsite restaurant.
Good Earth - Onsite coffee shop. Open daily.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CAD 10 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage
  • Ski shuttle nearby

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Farm & Fire
  • Good Earth

Things to do

  • Bike parking
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Shared microwave
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Composting
  • Desk
  • Energy-saving switches
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 24 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night
  • Service fee: CAD 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 10 per day
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Banff International
Elk Avenue Hotel Banff
Hotel Banff International
Elk Avenue Hotel
Elk Avenue Banff
The Elk Avenue Hotel
The Elk Avenue Hotel
The Elk & Avenue Hotel Hotel
The Elk & Avenue Hotel Banff
The Elk & Avenue Hotel Hotel Banff

The Elk & Avenue Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 958 out of 1548 reviews" "
Rating 8 - Good. 363 out of 1548 reviews" "
Rating 6 - Okay. 159 out of 1548 reviews" "
Rating 4 - Poor. 39 out of 1548 reviews" "
Rating 2 - Terrible. 29 out of 1548 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amabel Noce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Leticia E

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was perfect, the restaurant Farm & Fire serves delicious food, and the Good Earth Coffeehouse's drinks were good. The staff was friendly and helpful. I was disappointed about the rooms that we have reserve since February, I reserve 2 double bed rooms and I was given two rooms with a view to a wall, the rug of one of the rooms had stained spots everywhere. As soon as I went into the room it felt dirty and stinky because of the carpet.
Stayed 6 nights in Oct 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was extremely kind. Very convenient location to everything, had parking included, room clean, basic needs met. The pool areas were closed for maintenance & we had no view but a building wall so that’s only reason not 5 star but absolutely would stay there again. Had room with loft so it was nice to have a separate living area to visit with friends other than in room with beds
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurie

Close proximity to restaurants, can walk anywhere.
Stayed 2 nights in Oct 2024

4/10 Poor

Jae, Merrillville

Disliked: Cleanliness, property conditions & facilities
Room condition is old and heating system wasn't working properly. Room carpets were dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Vidousha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is situated in a very nice area with a variety of food around.
Stayed 5 nights in Oct 2024

8/10 Good

Allan

Stayed 2 nights in Oct 2024

2/10 Terrible

Dennis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I accidentally booked the wrong day. They would not rebook as the day was after the check in time. I would need a Time Machine as the booking was placed after check in. They stubbornly stuck to their no cancellation policy even though all I wanted to do was to change the booking to the actual date of my trip. I will definitely NOT be attending or recommending this property to anyone. By charging me full rate for a room I never even checked into instead of just adjusting the dates I am certain that the money they charged me will not begin to outweigh the amount of future lost business due to their bad attitude towards customers.
Stayed 1 night in Oct 2024

6/10 Okay

Tho

Liked: Cleanliness, amenities
I booked 5 nights at this hotel. The first day checked in, my swiping card to access to room was not working. 3 days later, again, I had to ask to activate my access card again. I have to reactivate my card twice. Not happy because I had long days after long tours, and had to get back downstairs to wait for card reactivation
Stayed 5 nights in Oct 2024

6/10 Okay

Danielle

Travelled with family
Liked: Staff & service
The rooms need to be fixed up a bit. It was clean but just outdated. We could hear everyone in the rooms near us. No gym or pool which would have been a nice addition. The staff were the highlight. Everyone was lovely.
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Kindness of Strangers
Our stay was wonderful. Squeaky clean room and bathroom, very comfortable bed, good amenities. The very best, however, was the service the concierge, Matthew, offered us. He personally helped to ameliorate the frustrating situation created when our bus service, Rider, abandoned us in a small mountain town with no transportation services during a snowstorm. Matthew so kindly reworked our reservation without taking advantage of our situation. When we did arrive in Banff, we had an easy check-in to a lovely and comfortable room.
The Weather
The Welcome
Stayed 2 nights in Oct 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property at a reasonable price. The beds and pillows were very comfortable.
Stayed 1 night in Oct 2024

2/10 Terrible

Bernie

Stayed 1 night in Oct 2024

2/10 Terrible

vivek

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

The bao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff are so nice
Stayed 1 night in Oct 2024

6/10 Okay

Annaliza Bustos

Stayed 4 nights in Oct 2024

8/10 Good

Lloyd

Liked: Cleanliness, staff & service, property conditions & facilities
Great location downtown close to everything. They have a parking garage which is great if you have a car.
Stayed 5 nights in Oct 2024

8/10 Good

lucie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Well situated so it is easy to walk downtown. Nice to have a Good Earth accessible from the hotel.
Stayed 2 nights in Oct 2024

6/10 Okay

Kathleen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Dawn, Sturgeon County

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Bedding / bed very comfortable. Clean room. Disappointed that the jacuzzi and sauna were not working and no parking had to park 4 blocks away and then had to make sure to go and pay by 8am to make sure you don’t get a ticket. Parking is $18 for 3 hrs! If you have a truck you can’t park on-site. If you have a car it’s good only $5 first come first serve. Not impressed by that.
Stayed 1 night in Oct 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and the location is perfect. Very close to the shuttle stop and downtown.
Stayed 3 nights in Oct 2024

8/10 Good

Kathryn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Friendly staff and nice amenities. Rooms were clean and beds were very comfortable. We were disappointed that the hot tub was not working (we booked specifically for a place with a hot tub).
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service
Great location in Banff, was disappointing that their hot tub was closed.
Stayed 2 nights in Oct 2024

10/10 Excellent

Louis

Stayed 4 nights in Oct 2024