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Deluxe Volcán

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Deluxe Volcán

Electric kettle
Premium bedding, down duvets, Tempur-Pedic beds, individually decorated
Premium bedding, down duvets, Tempur-Pedic beds, individually decorated
Comfort Chalet | Terrace/patio
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pet-friendly
  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Sender San Francisco, Baños de Agua Santa, Tungurahua, 180250
  • Volcano Watching
    4 min drive
  • Caverna Sigsi Huayco
    5 min drive
  • Banos Central Market
    5 min drive

Room options

View all photos for Luxury Suite

Premium bedding, down duvets, Tempur-Pedic beds, individually decorated

Luxury Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down duvets, Tempur-Pedic beds, individually decorated

Luxury Suite, Mountain View, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View, Mountainside

Premium bedding, down duvets, Tempur-Pedic beds, individually decorated

Luxury Suite, Mountain View, Mountainside

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, Mountain View

Premium bedding, down duvets, Tempur-Pedic beds, individually decorated

Luxury Suite, Mountain View

  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Similar properties

Front of property

Sangay Spa Hotel

Pool
Breakfast included
Spa
Pet-friendly
4.5 out of 5, Wonderful, (204)
The price is NZ$318
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Sangay Spa Hotel

About the area

Baños de Agua Santa

Located in Baños de Agua Santa, Deluxe Volcán is in the mountains, within a 5-minute drive of piQchur Mirador Photo Park and Church of the Virgin of the Holy Water. .This luxury lodge is 2.6 mi (4.1 km) from "The Hands of God" Holy Water Baths and 2.7 mi (4.3 km) from Termas de la Virgen.
View more Lodges in Baños de Agua SantaOpens in a new window

What's nearby

  • Church of the Virgin of the Holy Water - 5 min drive
  • "The Hands of God" Holy Water Baths - 5 min drive
  • Piscinas El Salado Thermal Bath - 7 min drive
  • El Refugio Spa Garden - 7 min drive
  • The Tree House - 27 min drive

Getting around

  • Ambato Station - 50 min drive

Restaurants

  • ‪Leprechaun - ‬5 min drive
  • ‪Honey coffee & tea - ‬4 min drive
  • ‪Juan Valdez - ‬5 min drive
  • ‪Caña Mandur - ‬5 min drive
  • ‪Mestizart Ecuadorian Restaurant - ‬4 min drive

About this property

Deluxe Volcán

Luxury lodge with a full-service spa and free breakfast
Deluxe Volcán offers 4 accommodations with slippers and hair dryers. Rooms open to patios. These individually decorated and furnished accommodations have separate dining areas. Tempur-Pedic beds feature down comforters and premium bedding. Televisions come with smart speakers.

Bathrooms include separate bathtubs and showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Refugio Spa Garden has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a mud bath and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.
Make yourself at home in one of the 4 individually decorated guestrooms. Your Tempur-Pedic bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access keeps you connected, and smart speakers are provided for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages and facials. Additional features at this lodge include concierge services and babysitting (surcharge).
A complimentary cooked-to-order breakfast is served daily from 8:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
A complimentary cooked-to-order breakfast is served each morning between 8:30 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • On-site parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available daily 8:30 AM–9:00 AM

Things to do

  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate dining area

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Garden

Spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Smooth flooring in room

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart speaker

Food and drink

  • Dining room
  • Electric kettle

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Mobile key entry
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Whatsapp mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 15 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 35 lbs per pet
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Deluxe Volcán Lodge
Deluxe Volcán Baños de Agua Santa
Deluxe Volcán Lodge Baños de Agua Santa

Deluxe Volcán Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 0 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bianka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!
Stayed 3 nights in May 2024

10/10 Excellent

Daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay in Banos! What you lose in convenience of location (not walkable to town) you gain in top notch service, modern and luxury finishings, magnificent views! Would stay here again and again!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jesus

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, confortable suite. Great for couples. Not good for small kids. If you want to enjoy city restaurants or nightlife, you must have a car and make sure whoever is driving doesn’t drink at all or the car might fall down the mountain on your way back to the hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely experience, hotel has an amazing view. The staff were so friendly and welcoming, the rooms were clean and comfortable. I would definitely come back.
Stayed 1 night in May 2024

10/10 Excellent

Amparo

Liked: Cleanliness, staff & service, property conditions & facilities
Is a spectacular place to rest enjoy in family. A fantastic experience.
Stayed 1 night in May 2024

10/10 Excellent

Selvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo lugar para descansar una vista excelente el staff es excepcional lo recomiendo.
Stayed 1 night in May 2024

10/10 Excellent

James

Great service. great view.
Stayed 2 nights in Apr 2024

10/10 Excellent

Alexander

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical Experience
This place was magical. The views and the service was exceptional. Very modern and clean rooms. Only 5 mins and $5 taxi ride to town.
Stayed 2 nights in Jan 2024

10/10 Excellent

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kelton, Oakland Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth the drive. Beautiful property. Beautiful views. Friendly staff.
Stayed 1 night in Nov 2023

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome views & hotel manager Petronio will go to Mars to satisfy whatever you may need. Million dollar views with great service!
Stayed 1 night in Nov 2023

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was amazing but it was the staff that made our stay great. They were accommodating, thoughtful, and always helpful. For example, they brought us umbrellas to walk down to our cab without being asked. I would recommend this to everyone I know.
Stayed 2 nights in Jul 2023

10/10 Excellent

Fernanda

Liked: Cleanliness
Stayed 1 night in Jan 2024

8/10 Good

Tamia

Liked: Cleanliness, property conditions & facilities, room comfort
Ha venido un hombre a las 11 de la noche a tocar la puerta como loco. Pidiendo que le abriéramos por unas toallas y cobrando dinero por haber llamado un taxi. Diciendo que le pagaremos y le abriéramos y así estuvo por casi 10 minutos. Lo cual tuve que decirle que ya eran las 11 de la noche y que no podia ser tan falta de respeto para estar exigiendo que le abriéramos la puerta y pidiendo dinero.
Stayed 1 night in Oct 2023

6/10 Okay

Alfredo

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

July

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Tiene bonita vista
Stayed 1 night in Jul 2023

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Exelente lugar e increible vista
Stayed 1 night in Jun 2023