A stay at AC Hotel General Álava by Marriott places you in the heart of Vitoria-Gasteiz, steps from Europa Conference and Exhibition Centre and 8 minutes by foot from Museo de Ciencias Naturales. .This family-friendly hotel is 0.6 mi (0.9 km) from Cathedral of Mary Immaculate and 0.7 mi (1.1 km) from Virgen Blanca Square.
What's nearby
Europa Conference and Exhibition Centre - 1 min walk - 0.1 km
Cathedral of Santa Maria de Vitoria - 10 min walk - 0.9 km
Virgen Blanca Square - 12 min walk - 1.0 km
Plaza de Espana - 13 min walk - 1.1 km
Mendizorroza Stadium - 4 min drive - 2.2 km
Getting around
Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
Vitoria (VIT) - 10 min drive
Restaurants
Panaderia - Pasteleria Diago - 4 min walk
Bar-cafetería Sant-rhu - 5 min walk
Toba's Tavern - 3 min walk
Bar Batela - 4 min walk
Goliat - 3 min walk
About this property
AC Hotel General Álava by Marriott
Family-friendly hotel with a fitness center connected to the convention center in Vitoria-Gasteiz
AC Hotel General Álava by Marriott offers 107 accommodations with safes and hair dryers. Plasma televisions come with digital channels.
In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains.
Recreational amenities at the hotel include a fitness center.
Stay in one of 107 guestrooms featuring plasma televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and concierge services.
For lunch or dinner, stop by AC Lounge, a bar/lounge that specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are served on weekends from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Vitoria-Gasteiz? This hotel has 2616 square feet (243 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekends.
AC Lounge - This gastropub specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: WiFi (EUR 8 per 24-hour period)
Available in some public areas: WiFi (surcharge)
Parking and public transport
Self parking on site (EUR 17 per day)
Limited on-site parking
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee weekends 8:00 AM–11:00 AM: EUR 14.30 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Restaurants on site
AC Lounge
Things to do
Fitness centre
Family friendly
Cots/infant beds available
Laundry facilities
Sofa bed
Soundproofed rooms
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Concierge services
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business centre
Conference space (2616 square feet)
Meeting rooms
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Grab bar in bath
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Cots/infant beds available
Sofa bed
Bathroom
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Digital channels
Plasma TV
More
Desk
Free local calls
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 14.30 per person
Fee for in-room wireless internet: EUR 8 per 24-hour period (rates may vary)
Self parking fee: EUR 17 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz
AC Hotel General Álava by Marriott Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Kevin
Stayed 1 night in Dec 2022
10/10 Excellent
Michael
5 Jun 2022
Michael
Stayed 1 night in Jun 2022
6/10 Okay
Timothy M
16 Oct 2021
Disliked: Property conditions & facilities
Tiered hotel.makes sure book bigger sized room
We stayed 3 nights. The room we initially booked was the size of a prison cell so we asked for an upgrade which we paid for despite being silver we pointed this out. Staff helpful with travel and tourist advice. At breakfast omelette made to order. Overall the hotel needed a make over decoration tierd.
Very outdated hotel for AC Marriot standards. The air conditioning was rattling loudly, old radiators and dirty wallpaper. The lobby was great, but rooms need refurbishment. Parking at hotel is 15 EUR/night. Across the street just 6 EUR
Héctor
Stayed 3 nights in Aug 2021
10/10 Excellent
Verified traveller
16 Jul 2019
Verified traveller
Stayed 6 nights in Jul 2019
8/10 Good
Per
4 Jun 2019
Liked: Cleanliness, staff & service, room comfort
Stay in Vitoria, Basque Country
The hotel itself is very nice and pleasant. However, the buildings next door looks dated. The hotel is located on a pleasant wide street that go to the center of Vitoria, Spain. The street had several restaurants and we had dinner in one of them. We had an issue with the air conditioning and WiFi initially so we requested a change in room. We got transferred to a very nice room. I also used the garage. It was located below the hotel with an entrance to the hotel. The garage itself was OK, but the entrance looked dated.
Would recommend for business travelers staying one night. Rooms fairly modern and clean. Nothing special about the rooms, no crib provided for our child. Loud banging noises from the rooms or plumbing above. We were on the first floor. A highlight was we found parking close to the hotel for free. It's also an easy walk to the center.
There was NO HEAT in the building. 38 degrees Ft At night. The lady at the desk took mercy on us and gave us a small electric heater. Without that I would have gotten sick.
Hotel is in a good location but has several faults
Located fairly near the old town and the bus station. The hotel has many faults that we encountered.
Slow check-in and check out (too busy to greet us immediately), very dusty rooms, A/C simply fails to give out proper cool air, cheap bed linen (think cheap blanket in between bed sheets), the TV remote failed, hairs found on bed and in the bathroom on arrival, no wifi in rooms. Would think there are better hotels in the town
The room was very clean. The hotel was located in a good location near shops. Unfortunately the room did not have wifi coverage which was disappointing as the staff was aware and it made it hard to plan our trip. They also advertise wifi in all rooms.