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Courtyard Chicago St. Charles

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard Chicago St. Charles

Lobby
Exterior
Indoor pool
Room, 2 Queen Beds, Courtyard View
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
700 Courtyard Drive, St. Charles, IL, 60174
  • Charlestowne Mall
    12 min walk
  • Dellora A. Norris Cultural Arts Center
    17 min walk
  • St. Charles Heritage Center and Camp Kane
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    42 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Room, 2 Queen Beds, Courtyard View

Room, 2 Queen Beds, Courtyard View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Chicago/St. Charles

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (917)
The price is NZ$350
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hampton Inn & Suites Chicago/St. Charles

About the area

St. Charles

When you stay at Courtyard Chicago St. Charles in St. Charles, you'll be in the business district, within a 5-minute drive of Charlestowne Mall and Dellora A. Norris Cultural Arts Center. .This hotel is 1.6 mi (2.7 km) from Dupage Expo Center and 1.9 mi (3.1 km) from St. Charles Heritage Center and Camp Kane.

What's nearby

  • Charlestowne Mall - 12 min walk - 1.1 km
  • Dellora A. Norris Cultural Arts Center - 17 min walk - 1.5 km
  • St. Charles Heritage Center and Camp Kane - 3 min drive - 3.1 km
  • Arcada Theater - 3 min drive - 3.3 km
  • Kane County Fairgrounds - 7 min drive - 6.8 km

Getting around

  • Geneva Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 42 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Portillo's - ‬3 min drive
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Culver's - ‬3 min drive

About this property

Courtyard Chicago St. Charles

Hotel in St. Charles with area shuttle service and a fitness center
Courtyard Chicago St. Charles offers 121 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 121 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Satisfy your appetite with American cuisine at The Bistro, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 4.95-11.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Bistro

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms - 2

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.95 to 11.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Chicago St. Charles
Courtyard Marriott Hotel St. Charles Chicago
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles
Courtyard Chicago St Charles
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles St. Charles
Courtyard Chicago St. Charles Hotel St. Charles

Courtyard Chicago St. Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 420 reviews" "
Rating 8 - Good. 101 out of 420 reviews" "
Rating 6 - Okay. 42 out of 420 reviews" "
Rating 4 - Poor. 25 out of 420 reviews" "
Rating 2 - Terrible. 16 out of 420 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel - some rooms a little noisy.
Nice Hotel in a good location. The room that we had was next to a generator that pushed out a high level of noise. Other than that it was a good stay. The food was good and the staff friendly and helpful.
Stayed 4 nights in Aug 2024

8/10 Good

Xeng, Litchfield Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location, close to shopping and dining. The staff was incredibly pleasant and friendly. The rooms were a little outdated, and there were some imperfections in my bathroom, such as a cracked shower and tiles. Other than that, it was a good stay for my first time in St. Charles.
Stayed 3 nights in Jun 2024

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I had an amazing stay thanks to the wonderful staff!
Stayed 3 nights in Jul 2024

8/10 Good

Mary, West Burlington

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff, the only thing that held back a 5 star rating was the very high pet fee. Would recommend this hotel with that exception.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jun 2024

10/10 Excellent

Henry, Tecumseh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My card was charged twice and due to the conscience, Becca made it up and I am happy how she dealt with the matter despite my card took 2 weeks to refund the charge. Big shout out!
Stayed 3 nights in Jun 2024

10/10 Excellent

Steve, Normal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience location
Stayed 1 night in Jul 2024

10/10 Excellent

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I have ever had at a Courtyard Marriot. My friends and I just stayed here for one night as we passed through on a road trip. Paula at the front desk was such a gem! She made us feel so welcome. She gave us water and offered suggestions of things to do and see. She walked us to the courtyard in the back and just showed true hospitality. The rooms were nice, the lobby was clean, and the location in St. Charles was great, but Paula is really what made the stay stand out. Thank you so much!
Stayed 1 night in Jun 2024

10/10 Excellent

Kathleen

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Not only did they check you in, they followed up with you to make sure everything was going well. I have never seen such great customer service for a one-night stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Stayed 1 night in Jun 2024

10/10 Excellent

Doyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonard

Liked: Cleanliness, amenities
Nice property
Stayed 1 night in May 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice to have a small bar where you could unwind at the end of the day. I have stayed at many Courtyards with a bar.
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Zenaida

Stayed 1 night in May 2024

10/10 Excellent

Donna

Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Great location! Plenty of walking available if you like. Lots of shopping and restaurants nearby. Near main roads but very quiet and safe area. Staff was extremely accommodating with making sure we had a handicapped accessible room. Very pleased with the room, staff, location. Full breakfast every morning is included. I will most definitely stay here again
Stayed 6 nights in Apr 2024

10/10 Excellent

Clarence

Stayed 1 night in Apr 2024

10/10 Excellent

Crissy

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs and poor customer service
I was here one night for business. I was put in a handicapped adjoining room which I was not happy about but I did not say anything. I wanted to switch rooms but I was tired. The next day I discovered bed bug bites on my leg. I have had bed bugs before and knew exactly what they were. Without a doubt I got them in that room. I called the hotel and they said they would tell the manager. I called three times that day and got no real answers. Finally spoke to someone in charge and they said they’d look into the matter and call me the next day. I never got a call the next day and finally called myself. I spoke to a very unsympathetic manager. He said they examining the room and found no evidence. Essentially my word against theirs. I understand bed bugs can happen anywhere. But to not even receive an “I’m sorry” is unacceptable. I am now worried I brought them into my home.
Stayed 1 night in Apr 2024

8/10 Good

Margie

Clean and quiet. Would definitely stay again.
Stayed 2 nights in Apr 2024

4/10 Poor

Kha

Business traveller
Disliked: Cleanliness, room comfort
Bed was uncomfortable. Poorly done repairs. Booked for a business trip for 2 nights. Stayed only one.
Stayed 2 nights in Apr 2024