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Hotel Golden Gate

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Golden Gate

Exterior
Lobby
Lobby
Desk, blackout curtains, rollaway beds, free WiFi
Breakfast, lunch, dinner served; international cuisine

Reviews

6.6 out of 10

Popular amenities

  • Laundry
    Laundry
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Duyung Street 1, Komplek Ruko Golden Gate Blok F 1-3, Batam, Riau Island, 29432
  • Grand Batam Mall
    9 min walk
  • BCS Mall
    20 min walk
  • Nagoya Hill Mall
    5 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    28 min drive

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

D'Merlion Hotel

Spa
Parking included
Free WiFi
Restaurant
The price is NZ$27
for 1 night
includes taxes & fees
8 Dec - 9 Dec
D'Merlion Hotel

About the area

Batam

With a stay at Hotel Golden Gate in Batam, you'll be a 5-minute drive from Nagoya Hill Mall and 6 minutes from Harbour Bay Ferry Terminal. .This hotel is 5.7 mi (9.2 km) from Batam Centre Ferry Terminal and 1 mi (1.6 km) from Grand Batam Mall.

What's nearby

  • Grand Batam Mall - 9 min walk - 0.8 km
  • BCS Mall - 20 min walk - 1.7 km
  • Nagoya Hill Mall - 5 min drive - 2.8 km
  • Harbour Bay Ferry Terminal - 6 min drive - 3.4 km
  • Batam Centre Ferry Terminal - 10 min drive - 9.3 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 28 min drive

Restaurants

  • ‪Liang Sandwich Bar - ‬11 min walk
  • ‪Ramenten10 - ‬11 min walk
  • ‪Paradise Restaurant - ‬7 min walk
  • ‪Chop Buntut Cak Yo - ‬11 min walk
  • ‪Coffee Town - ‬12 min walk

About this property

Hotel Golden Gate

Hotel with free parking, near Nagoya Hill Mall
Hotel Golden Gate offers 42 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. LCD televisions come with cable channels.

This Batam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and complimentary bottled water.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at Golden Gate, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Golden Gate - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 1 restaurant
  • 24-hour room service

Restaurants on site

  • Golden Gate

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • A meeting room

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water

More

  • Desk
  • Phone

Policies

Check-in

Check-in time starts at noon
Express check-in available
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 70000.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: IDR 70000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Hotel Golden Gate Batam
Golden Gate Batam
Hotel Golden Gate Hotel
Hotel Golden Gate Batam
Hotel Golden Gate Hotel Batam

Hotel Golden Gate Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 22 reviews" "
Rating 8 - Good. 10 out of 22 reviews" "
Rating 6 - Okay. 6 out of 22 reviews" "
Rating 4 - Poor. 3 out of 22 reviews" "
Rating 2 - Terrible. 2 out of 22 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Azman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've check in few times at HGG since 2013 and recently 6/11/22 it's such a nostalgic feeling it's still is what it is the staffs friendly as usual. Respect and acknowledgement you'll get by them. It's a nice cosy place to stay and local cuisine are everywhere day & nite nearby. Regards, Azman B.M Singapore Singapore

4/10 Poor

Leong

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Maideen

Liked: Staff & service, room comfort
Positive and Negative aspect of Golden Gate Hotel
Well I can't expect too much from this hotel, bcos it only costs me S$9 for a night stay. Room is clean, AC is good, toilet clean with hot shower. But I was quite disappointed bcos there wasn't WiFi access on all floors internet except the lobby. But the biggest plus about the hotel is the amenities - DC Mall is one minute away and abundant of eateries.
Stayed 1 night in Jul 2022

6/10 Okay

Steven

Just ordinary
Stayed 1 night in Dec 2020

6/10 Okay

Steven

Just ordinary
Stayed 1 night in Dec 2020

8/10 Good

Mayil Vahanan

Liked: Staff & service
Disliked: Property conditions & facilities
Average!
No wifi. Only lobby have wifi. Food very bad. Better remove from offering.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
i like this place because it near to shopping mall and i don't like because everything in it is so old some of the thing os not working properly etc aircon..toilet
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

Leong

Stay there regularly no complaints so far so good
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
could improve on the breakfast spread

6/10 Okay

priyesh

Liked: Cleanliness, staff & service, room comfort
Internet was bad not work in room had to come to r
Located in busy market place was a bit hard to find rooms ok main issue was internet service very bad won’t work in room have to go down to reception area to get signal
Stayed 1 night in Dec 2017

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Television problem
Not good stay as the tv got bad signal and staffs cannot do anything.
Stayed 1 night in Jul 2017

6/10 Okay

Tommy

Value for Money
The suit room was really small.Do not expect too much from breakfast.Overall it was value for money.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
standard hotel for budget price. web site say have coffee making jug but none in the room

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
had problem with checkin, hotel didn't have reservation details in their system. But resolved fast. Friendly staff

2/10 Terrible

Kasmah, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel with bad service .
The worst holiday that I have encounter with my husband , on my first day check in already bad and what make it worse is my 3 day of holiday , our room have a bad wifi connection and we spend our day with no wifi . I will never book this hotel ever again .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shahreen, Singapore

Liked: Staff & service, room comfort
Satisfactory
Hotel was fairly satisfactory. Don't expect too much for a cheap hotel. Service was good and food was good too

6/10 Okay

Verified traveller

一般的なＢクラス・ホテル
WiFiの電波は弱い。 洗面台の水道が押しボタン式で、水を使う時に片手しか使えない。 １Ｆの部屋は、ロビーやレストラン部分からの騒音がある。