When you stay at Oakwood Hotel & Apartments Grand Batam in Batam, you'll be in the business district, a 4-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. .This aparthotel is 2.5 mi (4 km) from Harbour Bay Ferry Terminal and 0.2 mi (0.3 km) from Grand Batam Mall.
Batam Centre Ferry Terminal - 8 min drive - 8.5 km
Getting around
Batam Batu Besar (BTH-Hang Nadim) - 25 min drive
Restaurants
Liang Sandwich Bar - 3 min walk
Kimukatsu - 1 min walk
Ramenten10 - 3 min walk
Steak Holycow - 1 min walk
Shaburi & Kintan Buffet - 4 min walk
About this property
Oakwood Hotel & Apartments Grand Batam
Aparthotel in Batam with a 24-hour front desk and an outdoor pool
Oakwood Hotel & Apartments Grand Batam offers 207 air-conditioned accommodations with complimentary bottled water and slippers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.
Bathrooms include complimentary toiletries and toothbrushes and toothpaste. This Batam aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards, hair dryers, and change of towels can be requested. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.
Make yourself at home in one of the 207 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a banquet hall.
Take advantage of the aparthotel's room service (during limited hours). Continental breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Room service (during limited hours) is available.
Languages
English, Indonesian, Malay
Property amenities
Pool/Spa
Outdoor pool
Internet
Free Wi-Fi, with a speed of 25+ Mbps
Parking and transport
Free self-parking on site
Food and drink
Fridge
Paper towels
Electric kettle
Free tea bags/instant coffee
Dining
Continental breakfast available for a fee daily 6:00 AM–10:30 AM: IDR 250000 for adults and IDR 125000 for children
Room service available
Bedrooms
Premium bedding
Bed sheets provided
Bathrooms
Toilet paper
Free toiletries
Towels provided
Hairdryer (on request)
Toothbrush and toothpaste
Soap
Slippers
Shampoo
Entertainment
32-inch flat-screen TV with cable service
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets or service animals
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 1500
Wheelchair-accessible (with limits)
Wheelchair-accessible lounge
Wheelchair-accessible path to lift
Designated smoking areas (fines apply)
Services and conveniences
Daily housekeeping
Iron/ironing board (on request)
Change of towels (on request)
Banquet hall
Change of bedsheets (on request)
Free bottled water
24-hour front desk
Location highlights
In the business district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
207 rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for continental breakfast: approximately IDR 250000 for adults and IDR 125000 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Oakwood & Apartments Batam
Oakwood Hotel & Apartments Grand Batam Batam
Oakwood Hotel & Apartments Grand Batam Aparthotel
Oakwood Hotel & Apartments Grand Batam Aparthotel Batam
Oakwood Hotel & Apartments Grand Batam Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
All good, great choice to stay here. Currently 4 months in operation, few teething problems and staff readiness issues are there, but give them 2 more months. Restaurant food should go delicious and hearty and forgo pretentiousness. A beautiful hotel like this should not place fake plastic plants in any corner. All the best!
Verified traveller
Stayed 3 nights in Oct 2024
10/10 Excellent
Muhammad Idris
Travelled with family, Travelled with family and small children
The experience at Oakwood is great from the moment you step into the property. Friendly staff, nice room, good view, clean, good water pressure, comfy bed and pillow, next to Grand Batam Mall.
Verified traveller
Stayed 1 night in Oct 2024
10/10 Excellent
NUR HIDAYAH BINTE
Travelled with family and small children, Travelled with partner
Hotel is located strategically, very convenient through the linked bridge to Grand Batam Mall. There was lots of food option around the mall. Many spa around the location as well. Staff was friendly and warm. They were also very responsive through email enquiry. Breakfast has a wide spread of variety and room was very clean.
Everything was great and service staff was impeccable. Except for some issues which was resolved: The feedback on the pest in my executive room, they had pest control to look into the room . There was a night when rain was heavy the roof was really noisy like something was flapping on the roof. . If there is no rain and wind the room is perfect. I extended my stay for another night since it was a good weekend.
Last incident was my transfer from hotel to harbour bay . I booked and paid in advanced my transfer a day before and yet they didn’t have the Hiace ready when I checked out. After 15 mins the staff mention the Hiace have some issues and they arrange for a smaller car which was abit squeeze which was why I booked the Hiace with higher rate. I was late for lunch due to the ferry timing and also they did try to arrange the driver to wait for us to finish our lunch to bring us to the ferry which was 5 mins walk. They tried to rectify the last min hiccup but I felt they could have manage it properly with communication that they Hiace was not available earlier so I will not be late . Otherwise stay was pleasant .
Very convenience location. 20 walking steps to the mall. We did not opt for breakfast buffet. Only able to access other floor unless you have the same floor room card.
J
Stayed 1 night in Aug 2024
10/10 Excellent
Boon Kiat
11 Aug 2024
Liked: Cleanliness, room comfort
Boon Kiat
Stayed 2 nights in Aug 2024
8/10 Good
Kuan Ping
Travelled with group
10 Aug 2024
Liked: Cleanliness
Super convenient location n hotel staff is friendly. On the other hand, hotel did not arrange d bed type requested during booking and AC is hardly working. Bathroom is stuffy after shower.
Would be good if the room doors are installed with additional locking mechanism. Also there was a live cockroach in my room which I reckon it’s a once off because the room is very clean and nice. As the hotel is new, it is not showing up on the Grab/Gojek apps yet so just take note to use Grand Batam Mall to locate if you have trouble.
Otherwise, the hotel cannot be located any better, it’s a few steps away from the Grand Batam Mall and nearby spas. The service staff are top notch and helpful, grateful for how caring and friendly they are.