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Planet Holiday Hotel & Residence

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Planet Holiday Hotel & Residence

Lobby
Exterior
Lobby sitting area
Exterior
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Air conditioning

Explore the area

Map
Jl. Raja Ali Haji, Sei Jodoh, Batam, 29432
  • Nagoya Hill Mall
    12 min walk
  • Harbour Bay Ferry Terminal
    20 min walk
  • Grand Batam Mall
    4 min drive
  • Batam Batu Besar (BTH-Hang Nadim)
    20 min drive

Room options

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Triple

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room Triple

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite

Premier Suite

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Adjoining Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Adjoining Deluxe Room

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, iron/ironing board

Deluxe Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed OR 1 Double Bed

Similar properties

Lobby

AP Premier Batam

Pool
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very good, (110)
The price is NZ$78
for 1 night
includes taxes & fees
17 Dec - 18 Dec
AP Premier Batam

About the area

Batam

When you stay at Planet Holiday Hotel & Residence in Batam, you'll be on the boardwalk/promenade, a 3-minute drive from Harbour Bay Ferry Terminal and 7 minutes from Batam Centre Ferry Terminal. .This spa hotel is 0.8 mi (1.3 km) from Nagoya Hill Mall and 1.9 mi (3 km) from Grand Batam Mall.

What's nearby

  • Nagoya Hill Mall - 12 min walk - 1.0 km
  • Harbour Bay Ferry Terminal - 20 min walk - 1.7 km
  • BCS Mall - 3 min drive - 3.2 km
  • Grand Batam Mall - 4 min drive - 3.1 km
  • Batam Centre Ferry Terminal - 7 min drive - 7.6 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 20 min drive

Restaurants

  • ‪Top 21 Resto & Lounge - ‬1 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Martabak Har - ‬4 min walk
  • ‪Cafe De Venus - ‬1 min walk
  • ‪Bakso & Mie Ayam Priangan - ‬6 min walk

About this property

Planet Holiday Hotel & Residence

Boardwalk/promenade hotel with 4 restaurants and a full-service spa
Planet Holiday Hotel & Residence offers 282 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries. This Batam hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Natural. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 282 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy international cuisine at KK Sky View, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
KK Sky View - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.
De Venus - This café specializes in international cuisine and serves breakfast, lunch, and dinner.
Shiang Palace - This restaurant specializes in Chinese cuisine and serves dinner only.
Arirang - This restaurant specializes in Korean cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 110000 for adults and IDR 60000 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • KK Sky View
  • De Venus
  • Shiang Palace
  • Arirang

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Spa

  • Aromatherapy
  • Massages
  • Reflexology

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 for adults and IDR 60000 for children
  • Airport shuttle fee: IDR 150000 per vehicle
  • Rollaway bed fee: IDR 350000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Planet Holiday Hotel Batam
Planet Holiday Hotel
Planet Holiday Batam
Planet Holiday
Planet Holiday & Batam
Planet Holiday Hotel & Residence Hotel
Planet Holiday Hotel & Residence Batam
Planet Holiday Hotel & Residence Hotel Batam

Planet Holiday Hotel & Residence Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 92 out of 259 reviews" "
Rating 8 - Good. 111 out of 259 reviews" "
Rating 6 - Okay. 34 out of 259 reviews" "
Rating 4 - Poor. 14 out of 259 reviews" "
Rating 2 - Terrible. 8 out of 259 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think the club was a bit loud. We were at level 12 but could still hear it.
Stayed 2 nights in Aug 2024

10/10 Excellent

wong

Stayed 1 night in Aug 2024

10/10 Excellent

Richie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lousy hotel
Limited parking space. Bfast got no seat. Room service was bad. Always no cleaning room when out and was informed the room service guys and front counter.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim Chye

Stayed 2 nights in Jun 2024

6/10 Okay

Abdul Ghani

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

4/10 Poor

Seah

Disliked: Cleanliness, property conditions & facilities, room comfort
Parking alway full. For guest should be special for the free parking on site
Stayed 2 nights in May 2024

6/10 Okay

MD

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi was bad. Noisy room. Toilet was not clean and smell.
Stayed 2 nights in May 2024

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

8/10 Good

Ripon

Travelled with group
Liked: Staff & service, property conditions & facilities
Stay okay
Stayed 2 nights in Apr 2024

10/10 Excellent

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Sriram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

4/10 Poor

Seah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel breakfast was bad. Half boiled egg not properly done. Sink drainage water was slow . Room service was late
Stayed 2 nights in Apr 2024

10/10 Excellent

Sriram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet place with clean rooms and good facilities.
Stayed 1 night in Apr 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to relax and enjoy
Stayed 8 nights in Mar 2024

8/10 Good

Rita

Travelled with partner
Liked: Cleanliness, staff & service
Water heater is lukewarm all the time Noisy music from level 1 at night, can be heard from the highest floor
Stayed 2 nights in Feb 2024

10/10 Excellent

Muhammad

Liked: Staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024

8/10 Good

Leny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Sean Ryan

Travelled with family
Liked: Staff & service
Disliked: Amenities
There is only 1 restaurant at the hotel that is only available to dining for dinner and the buffet items isn’t that much that was why we decided to give the restaurant a miss
Stayed 3 nights in Feb 2024

8/10 Good

Didier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

hasini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Kannan

Stayed 2 nights in Nov 2023

10/10 Excellent

KAH LOKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good staff all around
Stayed 5 nights in Nov 2023

4/10 Poor

Kaith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked 3 non smoking rooms and paid in full in advance. When we reached the hotel to check in, we were told there were no non smoking rooms left. We waited for more than 2 hours because we only wanted non smoking rooms as most of us are seniors and we have weak lungs. In the end, 2 rooms were given to us and we waited another half an hour for the last room. Then we were told that the last room was also a non smoking room. To our horror, we realised they lied to us and gave us a smoking room. The whole room was very smoky, the toilet was worst. We were not able to breathe well. We called the front office to change room but they said no room available till the next day. At night, there was a live band, the music was so loud that we were not able to sleep. Called up the front office and they said the noise was from the next building and there was nothing much they could do. The live band continued till 12 midnight. The next day at 7 am, we could hear someone practising on the drums. The bath towels were almost black in colour, very dirty. Overall not a pleasant experience there. We do not recommend this hotel.
Stayed 2 nights in Sep 2023